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Canadian Marketing Association

CMA Connect

A Marketing and Business podcast

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About the show

Welcome to CMA Connect - the voice of the Canadian marketing community. Join us for empowering discussions with industry leaders about the rapidly changing world of marketing.

Newest episodes

EP77- Elevating AI to a Fundamental Shift with Wanda Fong

32 min

What happens when the traditional marketing funnel collapses? In the next episode of CMA Connect, host Alison Simpson sits down with Wanda Fong, country manager for Meta's Global Business Group in Canada, to explore how artificial intelligence (AI) is fundamentally rewiring consumer discovery. Leveraging a rare background in computer engineering and interpersonal communications, Wanda explains why marketers must stop treating AI as a simple "productivity hack" and utilize it to reach entirely new audiences.   00:00:00.920 — 00:00:19.680 · Speaker 1 Welcome to CMA Connect Canada s marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO Allison Simpson. 00:00:24.760 — 00:01:48.670 · Speaker 2 Today's conversation focuses on a question worth sitting with. What happens when the framework that we've built marketing around starts to stop working? So for decades, we've really operated inside the funnel. Awareness leads to consideration. Consideration leads to purchase. Linear. Sequential. Measurable. We built careers around that logic. But right now that funnel in many ways is collapsing, and it's happening faster than most marketers realise. Today's consumers aren't always searching for products with intent anymore. They're discovering them through AI powered feeds that surface things they didn't even know they wanted. Discovery and purchase aren't just happening in the same moment. And if you're only planning campaigns around the old funnel, you're already behind. So to help us make sense of this shift, I'm very happy to welcome Wanda Fong, country manager for Metas Global Business Group in Canada. Juan, this career is a fascinating blend. She started with a computer engineering degree from the University of Waterloo. Spent years at Microsoft and now leads Meta's busines...

EP76 - Pivoting and driving business results with Raymond Ludwin

39 min

Great marketing careers aren't built in a single lane. In this episode of CMA Connect, host Alison Simpson welcomes Air Canada's managing director of promotional marketing, Raymond Ludwin, to explore his journey from agency strategist to client-side leader. Discover the strategy behind Aeroplan's 2025 campaign, a triple-Gold CMA Award winner, and why stepping out of the boardroom is critical to understanding the Canadian consumer. Finally, Ludwin reflects on the leadership mistakes that shaped his career. 00:00:00.920 — 00:00:19.680 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO, Alison Simpson. 00:00:24.120 — 00:02:48.530 · Alison The best marketing careers aren't built in a single lane. They're built by applying strategic thinking across different contexts, learning what works in each industry and developing a breadth of expertise that can make you valuable anywhere. Today's guest is a terrific example. Raymond Ludwin has built his career by moving between agency and client side roles and working across very diverse sectors, including telecommunications, coalition loyalty and travel. Throughout this journey, he's developed deep expertise spanning brand strategy and marketing, consumer research and loyalty marketing. And he's always been focussed on delivering marketing that drives real business results. I've had the distinct pleasure of working with Raymond twice, first at a branding agency where we tackled complex strategic challenges together, and later, as senior marketers at Rogers Communications. I have always valued his strategic thinking, his very collaborative approach, and his genuine curiosity about understanding what actually drives consumer behaviour in business outcomes. Raymond's career trajectory o...

EP75 - Sephora Canada's Rise to Influence with Allison Litzinger

30 min

How does a global beauty brand earn genuine Canadian relevance when "Buy Canadian" isn't an option? Sephora Canada Senior Vice-President and Chief Marketing Officer Allison Litzinger joins Alison Simpson, newly retired CMA CEO, to reveal the strategy. Discover what drove Sephora's 18-place jump in the Ipsos Canada's Most Influential Brands study, the thinking behind the WNBA Toronto Tempo founding partnership and why the boldest move in your career is usually the right one. 00:00:00.920 — 00:00:19.680 · Speaker 1 Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO, Alison Simpson. 00:00:23.840 — 00:02:39.090 · Alison In a market demanding Canadian authenticity, how does a European-owned retailer become one of Canada's most influential brands? The answer lies in creative problem solving and strategic marketing leadership. For today's episode, I'm very happy to welcome Alison Litzinger, SVP, Chief Marketing Officer at Sephora Canada. Alison and I share more than a first name. We also took a very similar approach to our careers, starting with agencies where we rose through the ranks before taking on leadership roles client side, where we led creative and business transformations. Alison spent over 18 years building brands and businesses on the agency side, including 14 years at Leo Burnett, where she rose to Group Account Director. Her agency work has been internationally recognized, including at Cannes Lions, The One Show, Clios, CMAS and the Marketing Awards. This extensive creative pedigree really established her as a senior strategist and creative marketer before transitioning to retail marketing. Allison's impact at Hudson's Bay Company, where she served as Vice President of Marketing for nearly four years, earned her recognition...

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All episodes

EP77- Elevating AI to a Fundamental Shift with Wanda Fong

32 min

What happens when the traditional marketing funnel collapses? In the next episode of CMA Connect, host Alison Simpson sits down with Wanda Fong, country manager for Meta's Global Business Group in Canada, to explore how artificial intelligence (AI) is fundamentally rewiring consumer discovery. Leveraging a rare background in computer engineering and interpersonal communications, Wanda explains why marketers must stop treating AI as a simple "productivity hack" and utilize it to reach entirely new audiences.   00:00:00.920 — 00:00:19.680 · Speaker 1 Welcome to CMA Connect Canada s marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO Allison Simpson. 00:00:24.760 — 00:01:48.670 · Speaker 2 Today's conversation focuses on a question worth sitting with. What happens when the framework that we've built marketing around starts to stop working? So for decades, we've really operated inside the funnel. Awareness leads to consideration. Consideration leads to purchase. Linear. Sequential. Measurable. We built careers around that logic. But right now that funnel in many ways is collapsing, and it's happening faster than most marketers realise. Today's consumers aren't always searching for products with intent anymore. They're discovering them through AI powered feeds that surface things they didn't even know they wanted. Discovery and purchase aren't just happening in the same moment. And if you're only planning campaigns around the old funnel, you're already behind. So to help us make sense of this shift, I'm very happy to welcome Wanda Fong, country manager for Metas Global Business Group in Canada. Juan, this career is a fascinating blend. She started with a computer engineering degree from the University of Waterloo. Spent years at Microsoft and now leads Meta's busines...

EP76 - Pivoting and driving business results with Raymond Ludwin

39 min

Great marketing careers aren't built in a single lane. In this episode of CMA Connect, host Alison Simpson welcomes Air Canada's managing director of promotional marketing, Raymond Ludwin, to explore his journey from agency strategist to client-side leader. Discover the strategy behind Aeroplan's 2025 campaign, a triple-Gold CMA Award winner, and why stepping out of the boardroom is critical to understanding the Canadian consumer. Finally, Ludwin reflects on the leadership mistakes that shaped his career. 00:00:00.920 — 00:00:19.680 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO, Alison Simpson. 00:00:24.120 — 00:02:48.530 · Alison The best marketing careers aren't built in a single lane. They're built by applying strategic thinking across different contexts, learning what works in each industry and developing a breadth of expertise that can make you valuable anywhere. Today's guest is a terrific example. Raymond Ludwin has built his career by moving between agency and client side roles and working across very diverse sectors, including telecommunications, coalition loyalty and travel. Throughout this journey, he's developed deep expertise spanning brand strategy and marketing, consumer research and loyalty marketing. And he's always been focussed on delivering marketing that drives real business results. I've had the distinct pleasure of working with Raymond twice, first at a branding agency where we tackled complex strategic challenges together, and later, as senior marketers at Rogers Communications. I have always valued his strategic thinking, his very collaborative approach, and his genuine curiosity about understanding what actually drives consumer behaviour in business outcomes. Raymond's career trajectory o...

EP75 - Sephora Canada's Rise to Influence with Allison Litzinger

30 min

How does a global beauty brand earn genuine Canadian relevance when "Buy Canadian" isn't an option? Sephora Canada Senior Vice-President and Chief Marketing Officer Allison Litzinger joins Alison Simpson, newly retired CMA CEO, to reveal the strategy. Discover what drove Sephora's 18-place jump in the Ipsos Canada's Most Influential Brands study, the thinking behind the WNBA Toronto Tempo founding partnership and why the boldest move in your career is usually the right one. 00:00:00.920 — 00:00:19.680 · Speaker 1 Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO, Alison Simpson. 00:00:23.840 — 00:02:39.090 · Alison In a market demanding Canadian authenticity, how does a European-owned retailer become one of Canada's most influential brands? The answer lies in creative problem solving and strategic marketing leadership. For today's episode, I'm very happy to welcome Alison Litzinger, SVP, Chief Marketing Officer at Sephora Canada. Alison and I share more than a first name. We also took a very similar approach to our careers, starting with agencies where we rose through the ranks before taking on leadership roles client side, where we led creative and business transformations. Alison spent over 18 years building brands and businesses on the agency side, including 14 years at Leo Burnett, where she rose to Group Account Director. Her agency work has been internationally recognized, including at Cannes Lions, The One Show, Clios, CMAS and the Marketing Awards. This extensive creative pedigree really established her as a senior strategist and creative marketer before transitioning to retail marketing. Allison's impact at Hudson's Bay Company, where she served as Vice President of Marketing for nearly four years, earned her recognition...

EP74 - Co-conspirators For A Half-decade with Adrian Fuoco And Mike Sutton

43 min

The campaign that delivered a 20 per cent sales boost didn't start with a creative brief, it started with a casual comment. In Episode 74 of CMA Connect, Alison Simpson joins Pizza Pizza CMO Adrian Fuoco and Zulu Alpha Kilo President and CEO Mike Sutton to unpack the half-decade partnership behind "Bipartisan Wings." The collaboration drove a 40 per cent jump in wing sales, a 2025 CMA Best of the Best award and a CEO crediting marketing for brand growth on BNN Bloomberg. 00:00:00.920 — 00:00:19.680 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO, Alison Simpson. 00:00:23.840 — 00:02:32.250 · Alison Great marketing doesn't happen in boardrooms filled with endless PowerPoints and bloated processes. It happens when brilliant clients and creative partners trust each other enough to move fast, take risks and chase cultural moments that others often miss. My guests today are a perfect example. Adrian Fuoco, Chief Marketing Officer at Pizza Pizza Limited, and Mike Sutton, President and CEO of Zulu Alpha Kilo, helped build one of Canada's most successful client agency partnerships over the last five years. They've created campaigns like "Bipartisan Wings" and "Reverse Tariffs" that don't just win awards, they drive significant business results. Since joining as VP of Marketing in January 2020 and being promoted to CMO in June 2024, Pizza Pizza has really transformed under Adrian's leadership, from a traditional, value-focused QSR into one of Canada's most culturally relevant brands. The results really speak for themselves. Pizza Pizza was named Strategies magazine's Brand of the Year in 2023, won two gold CMA Awards in 2023 and 2025, and their "Bipartisan Wings" campaign closed the show, winning top honours as best of the b...

EP73 - When the Job Isn't Enough with Kirstin Beardsley and Neil Hetherington

34 min

One in four Canadians lives in a food-insecure household -- and many have jobs, degrees and never imagined needing help. In the latest episode of CMA Connect, Alison Simpson sits down with Kirstin Beardsley, CEO of Food Banks Canada and Neil Hetherington, CEO of Daily Bread Food Bank, to unpack the scale of this crisis and why brands that go beyond writing a check make a meaningful difference for communities -- and their business. CMAConnect-Ep. 73-Kirstin & Neil w promo.txt English (UK) 00:00:00.920 — 00:00:19.680 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO Alison Simpson. 00:00:24.360 — 00:02:40.450 · Alison Food insecurity in Canada has reached levels we haven't seen in modern history. Let that sink in. Right now, 1 in 4 Canadians lives in a food insecure household. That's 10 million people and includes 2.5 million children. The demand on food banks keeps climbing. March last year alone, there were nearly 2.2 million visits to food banks across the country, the highest number in our history. Behind those statistics are real people, working Canadians who can't afford both rent and groceries. Families with university degrees who never imagined needing help. Newcomers trying to build a life here, and increasingly, people who are employed but still can't make ends meet. Today's conversation matters for all of us, but especially for marketers and brand leaders. While this is fundamentally a crisis that demands policy solutions, brands also have a critical role to play right now, and many are stepping up in innovative and important ways. I'm joined by two leaders on the frontlines of this crisis. Kirstin Beardsley is the CEO of Food Banks Canada, the national organization representing over 5500 food banks and com...

EP72 - The Partnership that Drives Growth with Amanda McCusker and Jeff Sutton

32 min

Is your CMO-CFO relationship building growth or breaking it? Host Alison Simpson is joined by Deloitte Digital's Jeff Sutton and Amanda McCusker to unpack insights from a landmark Canadian study co-authored with the Canadian Marketing Association and Financial Executives International Canada. They reveal why trust is a business outcome you can engineer rather than a personality trait, how healthy tension introduced early accelerates decisions and which of the four collaboration principles separating high-growth organizations from the rest most marketers are getting wrong. 00:00:00.920 — 00:00:19.680 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO, Alison Simpson. 00:00:24.600 — 00:03:27.040 · Alison The CMO and CFO relationship can be a challenging one. Marketing drives growth and takes a long term perspective. Finance protects costs and focuses more on quarterly performance. And when those two forces collide without the right process in place, tension shows up late as gatekeeping, rechecks and slower decisions. But here's what new research revealed. The best CMO and CFO partnerships don't avoid tension. They're actually designed for it. They surface challenge early when it sharpens assumptions and accelerates decision, rather than letting it fester until it stalls execution. This matters more than ever because the structural condition shaping these relationships have fundamentally shifted. CFOs now playing a leading role in enterprise strategy for 57% of organizations. 79% of CEOs say the CFO is the executive they listen to most. Meanwhile, 61% of marketing budgets are still set top down or based on prior spend, limiting flexibility even as expectations for proof intensify. Cost is immediate and visible. Yet value...

EP71 - Young Lions Gold with Joanne Chen and Lydia Yoon

22 min

How do you win gold in Canada's top marketing competition in 24 hours? Host Alison Simpson gets the story behind the win from Joanne Chen and Lydia Yoon, Google product marketing managers and Canada's 2026 Young Lions Marketing gold winners. Their winning idea – Google Maps Earth Mode – turns everyday walks into donations for the Jane Goodall Institute of Canada and now it's taking them to the Cannes Lions world stage. 00:00:00.920 — 00:00:19.680 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO, Alison Simpson. 00:00:24.040 — 00:03:43.430 · Alison The best ideas in marketing don't always come from the most experienced people in the room. Sometimes they come from two sharp, curious young marketers with 24 hours, a blank page and the creative conviction to trust a truly elegant idea. Before I introduce today's guests, I want to take a moment to talk about the competition that brought them to this microphone, because it's one that I am genuinely proud the CMA is part of. The Young Lions competition is run by The Globe and Mail as the Canadian chapter of the global Cannes Lions program, which is the most prestigious creative competition in the world. The Canadian competition runs across seven categories including marketing, media, PR, digital, design, print and film. Teams are given just 24 to 48 hours to develop a full campaign concept for a real charity client. There's no safety net, there's no extended timelines, just raw creative thinking under real and incredible pressure. The CMA is really proud to be a sponsor of the Young Lions Canada, because this program does something that we care deeply about. It creates a meaningful, high stakes stage for the next generation of Canadian marketing talent to prove what they'r...

EP70 - Follow Your Compass with Sandra Sanderson

39 min

How do you build a career that spans CPG giants, Crown corporations, fashion retail and one of Canada's largest grocery empires? In this episode, host and former CMA President and CEO Alison Simpson sits down with Sandra Sanderson, CMO of Empire Company Limited and 2025 CMA Lifetime Achievement Award recipient. Sandra unpacks the career pivots, leadership lessons and the principle she calls confident humility that have defined one of Canadian marketing's most remarkable careers. 00:00:00.920 — 00:00:19.680 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly-retired CMA CEO, Alison Simpson.  00:00:24.200 — 00:02:58.890 · Alison A successful career in marketing requires embracing change, agility and reinvention. However, the most successful marketers go beyond this and really recognize emerging patterns, often before others even see them coming. My guest today is a terrific example. Sandra Sanderson has built her career on a deep understanding of consumers, very strong business acumen, strategic thinking and perhaps most importantly, the courage to act quickly and take measured risks. As the very deserving 2025 recipient of the Canadian Marketing Association's Lifetime Achievement Award, Sandra's career really demonstrates how marketing can transform organizations, and how measured risks can really open up amazing new career opportunities.  Early in her career, Sandra recognized the power that was shifting from CPG to retail and made quite an unconventional pivot to Canada Post, using it as a strategic investment to learn retail fundamentals through their retail network of 6000 post offices and B2B partnerships with major retailers. This is just one great example of many that led to tremendous success for the brands that Sandra has led. F...

EP69: Stop Thinking Small with Meghan Nameth

35 min

Marketing isn't a cost centre – it's your greatest growth engine. Drawing on three decades at brands including P&G, Mars, TD Bank, Hudson's Bay and Loblaw, CMA Board Chair and President and Owner of Pattern and Path Consulting, Meghan Nameth joins CMA President and CEO Alison Simpson to make the case. Discover how to tie marketing directly to business outcomes, why most teams have the 80/20 planning rule backwards and the mindset shift Canadian marketers need to compete on a global stage. CMAConnect-Ep69-MeghanNameth_FINAL.txt English (UK) 00:00:01.720 — 00:00:20.280 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:23.640 — 00:03:03.100 · Alison In a world where marketing can be wrongly treated as a cost centre instead of a growth engine, transforming that perception requires more than great marketing. It absolutely demands strong business acumen, strategic vision, a deep understanding of consumers and the evolving market realities, and really knowing how to speak the language of business. For today's episode, I'm absolutely delighted to welcome Meghan Nameth, the newly appointed Chair of the Canadian Marketing Association's Board of Directors and President and Owner of Pattern and Path Consulting. Over three decades, Meghan has built a diverse and very impressive marketing career, working in both Canada and the U.S. She started at Procter and Gamble, where she learned brand building fundamentals that have served her well throughout her career. After spending almost 11 years with P&G in progressively senior roles in Canada and at their U.S. head office, Meghan moved to Mars. She then expanded beyond CPG with roles in financial services as VP Marketing at TD Bank and Managing Director at PWC Canada. She wa...

EP68 - Out-Thinking the Giants with Rachel MacAdam

28 min

When you can't outspend the competition, you have to out-think them. In one of her final episodes as CMA President and CEO, Alison Simpson sits down with Rachel McAdam, Vice President of Marketing at Skip, to explore what it takes to build a Canadian challenger brand against global giants. The conversation covers the "Skip to the good part" rebrand, a partnership ecosystem built on Canadian passion points and a three-sided marketplace strategy. The standout? The cultural agility that turned a rap beef into a campaign so effective it shut down competitor apps. CMAConnect-Ep68-Rachel MacAdam v2.txt English (UK) 00:00:01.720 — 00:00:20.280 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:23.040 — 00:02:26.210 · Alison In a market dominated by global giants, how does a Canadian founded challenger brand like Skip not just survive, but thrive? The answer lies in doubling down on authenticity, building strategic partnerships and really recognizing that marketing is about much more than reaching consumers. It's also about driving growth across every stakeholder in your ecosystem. For today's episode, I'm pleased to welcome Rachel McAdam, Vice President of Marketing at Skip. Rachel is leading a Canadian founded and built business and one of our country's most recognized food delivery brands through a significant transformation, from Skip the Dishes to simply Skip expanding their delivery service beyond restaurants to retail, and also navigating intense competition in a market where deep-pocketed competitors can easily outspend smaller players. Rachel brings deep expertise and loyalty marketing to this challenge. Having spent significant time at Loyalty One, she played a key role in building Air Miles into one of Ca...

EP67 - Confessions of a CMO with Jon Crowley and Krisi Packer

38 min

The CMO role isn't dying – it's evolving. Based on anonymous interviews with marketing leaders worldwide, Confessions of a CMO reveals five distinct archetypes built to thrive under today's pressures. Join outgoing CMA President and CEO Alison Simpson, SVP, Partner and Head of Strategy at FUSE Create Jon Crowley, and Associate Creative Director, Verbal at Monigle, Krisi Packer, as they unpack the research, apply a distinctly Canadian lens and help you discover which archetype you are. 00:00:00:12 - 00:00:14:18 Presenter Welcome to CMA Connect Live. Confessions of a CMO. With your host Alison Simpson and special guests Jon Crowley and Krisi Packer. 00:00:14:20 - 00:00:43:04 Alison I'm Alison Simpson, and welcome to our third ever live CMA connect podcast. We've had the pleasure of kicking off CMA marketing week since it was created, and it's wonderful to be back here again to do the same thing. Love sharing the energy in this room with all of you. And also a huge thank you to the hundreds of marketers who have joined us from across the country, especially our friends on the West Coast who are getting up extra early to be part of our CMA marketing week kick off. 00:00:43:06 - 00:01:11:11 Alison For years, we've been hearing that the CMO role is dying. We're seeing shorter tenures. We're seeing shifting titles. We're seeing shrinking budgets, fractured influence. The headlines right themselves. The death of the CMO has become far too common rallying cry on conference stages and in LinkedIn, thought pieces. But as Mark Twain very famously said, the reports of our death are greatly exaggerated. 00:01:11:13 - 00:01:45:05 Alison And that's exactly what our data shows. When CMO's lead customer centric growth company's see 1.4 times higher performance. When that leadership is fully integrated across the organization, growth doubles again. And here in Canada, our own Kantar research tells the same story. Top Canadian brands grew 10% last year, which is significant...

EP66 - A New Era for Canadian Marketing with Esther Benzie

34 min

In this episode of CMA Connect, Alison Simpson, outgoing President and CEO of the CMA, sits down with Esther Benzie, the newly appointed President and CEO of the CMA, to discuss the leadership transition and the future of Canada's marketing profession. Esther shares insights from her 30-year career at P&G, CIBC and the Association of Canadian Advertisers and reveals why the opportunity to help marketing "regain its swagger" made accepting this role a resounding yes. The discussion covers groundbreaking data from the CMA Marketing Impact Study, which proves marketing's $130.9 billion economic contribution, and previews the third annual CMA Marketing Week, expanding nationally from Toronto and Vancouver to Montreal. 00:00:01.720 — 00:00:20.280 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:23.640 — 00:02:43.890 · Alison Leadership transitions are really rare moments that can reveal what an organization truly values. Today's episode is one of those amazing moments. So after announcing my retirement plans last September, the CMA Board of Directors launched a very thoughtful search to find the leader who could really build on our association's strong momentum. That search, I'm happy to say, led them to Esther Benzie, and I absolutely could not be more excited about what that means for Canadian marketers. Over the past few years, the CMA team has accomplished a lot together. We've got a lot to be proud of. Our membership has grown to over 460 organizations, we have welcomed more than 100 new members since 2023, and the number of chartered marketers has more than doubled. We also launched the CMA Marketing Week, which has become a national gathering drawing thousands of marketers and earned best in class satisfac...

EP65 - Loyalty, Adaptability, and Growth with Lindsay Chase

23 min

What have you learned that has allowed you to adapt and evolve in your marketing career? In today's episode of CMA Connect, Alison Simpson, sits down virtually with Lindsay Chase, Senior Strategist at Elemental, to explore her nine year journey at Elemental. They dive into her progression from Account Executive to Senior Strategist, her loyalty to her craft, her adaptability, and her pursuit of what truly matters.  00:00:01.720 — 00:00:20.280 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:23.520 — 00:02:20.140 · Alison For today's episode, I am thrilled to welcome Lindsay Chase, Senior Strategist at Elemental and our 2025 CMA AIM Award winner. The AIM Award celebrates achievement of marketing by a rising star in our profession, who is absolutely destined for great leadership roles. Lindsay's speech at the CMA Awards show was equal parts inspiring, entertaining and compelling, and I know that our conversation will be that as well. Lindsay's journey into marketing began with a background in English literature. She was drawn by what she describes as the fascinating blend of creativity meeting science that defines modern marketing. She's passionate about delivering strong business results through compelling storytelling, creating human narratives that really resonate in meaningful ways. Lindsay describes her nine year tenure at Elemental as making her a bit of a unicorn in today's agency world, and I absolutely agree for a much longer tenure in one agency than is typically the case, since most people switch about every two years instead of taking that approach. Lindsay has built her career elemental, progressing from account executive to senior strategist. Her insights into how her generation is learning and...

EP64 - Deceptive Marketing Exposed with Josephine Palumbo

23 min

In this episode of CMA Connect, Alison Simpson, CEO of the CMA, sits down with Josephine Palumbo, Deputy Commissioner for the Deceptive Marketing Practices Directorate at the Competition Bureau of Canada, to decode Canadian origin claims and emerging fraud threats. Josephine explains the critical distinctions between "Made in Canada" and "Product of Canada," how tariffs impact threshold calculations, and practical guidance for avoiding maple washing. The conversation expands to the Bureau's Fraud Prevention Month focus, including the alarming rise of AI-generated scams using deep fakes to impersonate government officials. 00:00:01.720 — 00:00:20.280 · Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:22.880 — 00:02:16.740 · Alison In an era of renewed Canadian patriotism and heightened awareness of global supply chains, consumers are absolutely paying closer attention than ever to where their products are coming from. With ongoing tariff discussions, a growing desire to support domestic industries, Made in Canada and Product of Canada claims have become more than just marketing messages. They are promises that Canadians absolutely expect businesses to keep. For this episode, I'm thrilled to welcome Josephine Palumbo, Deputy Commissioner for the Deceptive Marketing Practices Directorate at the Competition Bureau of Canada. In her pivotal role, Josephine leads efforts to detect, investigate, and deter false or misleading representations and deceptive marketing practices across Canada. With over 25 years of experience at the Department of Justice and Competition Bureau, including significant work as Deputy Executive Director and Senior Litigation Counsel. Josephine has been at the forefront of major enforcement act...

EP63 - IBM's blueprint for scaling AI in marketing with Alexis Zamkow and Miglena Nikolova

30 min

Are you prepared to future-proof your brand with AI? Alison Simpson, CEO of the CMA, sits down with IBM's AI experts Alexis Zamkow, Global Offering Leader for Intelligent Marketing at IBM Consulting, and Miglena Nikolova, Senior Portfolio Advisory Marketing Lead at IBM Canada, to explore how marketers can move from AI experimentation to real business impact. With 70% of creative work being busy work, IBM has used AI to slash legal approval cycles from 6 weeks to 6 days. As ChatGPT challenges Google's search dominance, marketers need to learn how to 'market to machines' that are making decisions for consumers. 00:00:01:18 - 00:00:25:15 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:25:17 - 00:00:51:01 Alison In today's episode, we explore a topic that is top of mind for all marketers - how to future-proof ourselves, our teams and our businesses, especially when it comes to Gen AI. Our CMA research found that future-proofing is a top priority for 97% of Canadian marketers. This includes understanding how technologies like AI are impacting marketing, as well as changing consumer behaviours and best practices. 00:00:51:03 - 00:01:24:14 Alison The good news is that 74% of CMA members are using Gen AI tools for work at least weekly. This actually exceeds the average of 62% among Canadian knowledge workers that include academics, physicians, engineers, and scientists. So we're certainly off to a good start, but there is absolutely a lot more to do since AI is playing an increased role in brands and a more important part in day to day life in Canada. Today, I'm happy to be joined by two marketing leaders from IBM who are living this transformation from both the creative and the technical sides. 00:01:24:15 - 00:01:...

EP62 - Future proofing the marketing profession with Alan Depencier

26 min

In this special episode, CMA CEO Alison Simpson sits down with RBC CMO and CMA Board Chair Alan Depencier, to interview each other as both transition from CMA leadership roles in 2026. They celebrate achievements including 150+ new member organizations, the DMSC and AI playbook success, while unveiling 2026 plans for Marketing Week's national expansion, new councils and much more. 00:00:01:18 - 00:00:23:19 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:23:21 - 00:00:41:08 Alison I am absolutely thrilled to welcome back Alan Depencier, the chair of CMA's Board of Directors, to our podcast today, where we will be discussing all that we have planned for the CMA in 2026. This year marks a milestone for both Alan and I, as he is wrapping up his term as our CMA Board Chair, and I will be retiring in May. 00:00:41:14 - 00:00:58:00 Alison So we're also going to take a little bit of time to reflect on our time together, what we've accomplished, and why the CMA has such an important role in future-proofing marketers and our profession. We're going to take a bit of a different approach to the episode, too, with Alan turning the tables on me by asking me a few questions. 00:00:58:02 - 00:01:26:02 Alison Alan was elected to the CMA board in 2019 and has contributed significantly. He's been a member of CMA's Member Engagement and Human Resource Committees, Chaired the Finance and Audit Committee, and served as Board Vice Chair before his appointment as Chair in May 2024. Alan also played a pivotal role in the creation of our CMA NXT program, which helps university and college students bridge the gap between post-secondary education and starting their professional life in marketing. 00:01:26:04 - 00:01:47:01 Alison I...

EP61 - How Team Canada Revolutionized Athlete Partnerships with Jacqueline Ryan

33 min

What could you accomplish if an entire country was cheering for you? Building on Team Canada's 27-medal Paris success, Alison Simpson, President and CEO of the Canadian Marketing Association, speaks with Jacqueline Ryan, Chief Brand and Commercial Officer for the Canadian Olympic Committee and CEO of the Canadian Olympic Foundation. This episode celebrates Team Canada athletes stories of resilience, perseverance, and excellence on the road to Milano Cortina 2026, and the importance of Marketing Partnership support on that journey. 00:00:01:18 - 00:00:22:20 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:22:22 - 00:00:46:16 Alison Canada is definitely having a sporty moment. From the Blue Jays extraordinary World Series run and women's rugby reaching the World Cup, to the Four Nations Cup victory and historic Olympic performances in Paris, Canadian athletes are capturing hearts and inspiring national pride like never before. There's truly no better time for this momentum as we head into the Milano Cortina Winter Olympics. 00:00:46:18 - 00:01:25:14 Alison For today's episode, I am thrilled to welcome back Jacquie Ryan, Chief Brand and Commercial Officer for the Canadian Olympic Committee and CEO of the Canadian Olympic Foundation. Since joining the COC in 2019, Jacquie has transformed Canada's engagement with the Olympic Movement, including earning recognition as the Canadian Marketing Association's Marketer of the year in 2024 for her exceptional work during the Paris Olympics. Jacquie's leadership during Paris 2024 set new standards for Olympic marketing success, with the Brave is Unbeatable campaign significantly increasing positive feelings towards Team Canada.  00:01:25:14 - 00:01:51:20 Alison Under her...

EP60 - How Positive Platforms Boost Sales with Jenna Landi

28 min

Interested in boosting your sales by 24%? Alison Simpson, CEO of the CMA, sits down with Jenna Landi, Director of Global Brand Research at Pinterest, to explore how positive environments drive measurable business results, with advertising showing 94% more impact on purchase intent. Jenna reveals why brands don't have to choose between positivity and performance. She introduces 'ambient chaos' as the driver of consumer shifts, shares Pinterest's 88% trend-forecasting accuracy, and reveals that Canadian Gen Z over-indexes certain trends at 5.5 times the global rate. Plus insights on AI, visual search, and building safer digital spaces, with actionable strategies for authentic brand connections. 00:00:01:18 - 00:00:23:17 Presenter Welcome to CMA Connect Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO Alison Simpson. 00:00:23:19 - 00:00:53:01 Alison When we're surrounded by an increasingly divisive and negative cultural landscape, finding authentic positivity can actually feel revolutionary. And it turns out it's can also be incredibly good for business, as marketers are grappling with building genuine connections in a digital world. Research from Pinterest proves that positive environments don't just feel better. They deliver measurable business results. For today's episode, I'm thrilled to welcome Jenna Landy, the Director of Global Brand Research of Pinterest. 00:00:53:03 - 00:01:34:07 Alison Jenna leads Pinterest's marketing research organization, leveraging the platform's unique Taste Graph technology to really understand how users discover, engage with, and act on inspiration. Her groundbreaking research on positivity and advertising has shown that campaigns infused with positive content can deliver up to 24% increases in sales. Definitely proof that doing good a...

EP59 - AI Adoption: Why Canada's Falling Behind with Sabrina Geremia

32 min

Why isn't Canada a leader in AI adoption? Sabrina Geremia, Vice President & Country Managing Director at Google Canada, tells Alison Simpson, CEO of the CMA, that Canada was a leader in AI creation but is falling behind in adoption. With only 26% of Canadian organizations having adopted Generative AI, despite the potential to save workers 170 hours annually, Google suggests empowering people, accelerating AI value creation, and contributing to the Canadian national ecosystem. 00:00:01:18 - 00:00:23:12 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO, Alison Simpson. 00:00:23:14 - 00:00:27:21 Alison The artificial intelligence revolution isn't just changing how we work. It's redefining what's possible for Canadian businesses and the economy as a whole. There are many benefits, but also risks associated with that are super important to understand. As AI continues to innovate at breakneck speed, the question really becomes how can Canadian marketers and businesses harness these advances to drive growth and close our productivity gap in ethical and responsible ways? For today's episode, I'm pleased to welcome Sabrina Geremia, VP and Country Manager for Google Canada. 00:00:54:10 - 00:01:25:21 Alison Sabrina will be celebrating her 20th anniversary with Google in May and next year Google is actually celebrating their 25th anniversary in Canada as well. Sabrina has led Google Canada's strategic direction and advertising business since 2017, focusing on fostering Canada's digital economy by assisting businesses in growth, supporting the tech sector and enhancing digital skills among Canadians. With over 25 years of experience spanning marketing, public relations, sales and general management, Sabrina brings a unique perspective to the inte...

EP58 - Why All Marketing is Performance Driven with Lauren Bradeen

33 min

Isn't all marketing performance driven? Lauren Bradeen, CMO and Partner at Deloitte, challenges the traditional brand-versus-performance debate in her conversation with Alison Simpson, CEO of the CMA. When Lauren stepped into the CMO role, she was driven to evolve the B2B marketing industry playbook. Now she's leading a transformation to help B2B marketers build marketing teams that are confident in the value they bring, rather than constantly justifying every dollar. Plus, Lauren shares why being a 'capability collector' is the secret to career advancement. 00:00:01:18 - 00:00:23:09 Presenter Welcome to CMA Connect Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO Alison Simpson. 00:00:23:11 - 00:00:47:22 Alison I'm very happy to welcome Lauren Bradeen, Chief Marketing Officer and Partner at Deloitte Canada, for today's episode. Lauren is leading a comprehensive marketing transformation that's redefining how one of the world's premier professional services firms is approaching the integration of brand and performance marketing. Her expertise and strategic thinking have been showcased in industry publications, where she's contributed insights on the evolving challenges facing modern marketers. 00:00:48:00 - 00:01:10:06 Alison Lauren's also been actively engaged in developing the next generation of marketing talent, recently participating as a guest speaker at our CMA NXT Marketing Careers Night, and she was also a judge for this year's CMA Awards. What sets Lauren apart is her journey from in the business into marketing leadership. She really understands how Deloitte works with clients, the processes behind it, and how to speak the language of the business. 00:01:10:08 - 00:01:33:06 Alison Currently, she's leading Deloitte Marketing through what she calls the mess...

EP57 - The Future of Work with Mark Beckles

30 min

Are you upskilling fast enough to stay ahead of AI and tech disruption? Alison Simpson, CEO of the CMA, sits down with Mark Beckles, CEO of Palette Skills, who's leading Canada's largest upskilling initiative. With 71% of workers wanting to upgrade their skills regularly, Mark reveals how the Palette Skills program upskills people in weeks - not months. From generating $200 million in economic output to reshaping careers, learn why Mark believes the future of work belongs to those who pursue 'latticed' careers instead of climbing traditional ladders. [00:00:00] Presenter: Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs with your host CMA CEO, Alison Simpson. [00:00:23] Alison: The future of work is here as artificial intelligence and tech disruption reshape entire industries at breakneck speed. The question isn't whether Canadian workers need to upskill, but whether we can do it fast enough to stay ahead of the change and keep our country thriving. For today's episode, I'm thrilled to welcome Mark Beckles, Chief Executive Officer at Palette Skills. [00:00:45] Alison: Mark joined Palette Skills in July and shares our passion for upskilling Canadians to ensure that they can innovate and compete both here at home as well as globally. Mark brings more than 25 years of senior leadership experience in financial services and the nonprofit sector known for driving large transformational initiatives and delivering true business value. [00:01:05] Alison: At RBC, Mark led the Future Launch initiative that equipped 5.5 million young Canadians for the future of work. He also spearheaded RBC Upskill, a national tool that helps individuals align their skills with emerging careers. Previously, Mark served as President and CEO of the Nelson Mandela Children's Fund for Canada.  [00:01:2...

EP56 - Canadian Innovation Changing The World: Mark Mandato and Chris Sewell

35 min

Can Canadian innovation change the world? In today's episode, Alison Simpson interviews Mark Mandato, Senior Manager of Key Growth Initiatives at CBC, and Chris Sewell, CEO & Founder of Net Zero Media. With advertising emissions approaching 4% of global emissions—rivalling the entire aviation industry—and 74% of Canadians factoring sustainability into their purchasing decisions, this partnership is pioneering breakthrough measurement technology. Discover how CBC and Net Zero Media are giving marketers the precise data they need to track their campaigns' carbon impact and make informed decisions that benefit both their bottom line and the planet. Presenter  0:01   Welcome to CMA Connect, Canada's Marketing Podcast where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson, Alison  0:25   The advertising industry accounts for as much as 2% of global carbon emissions from digital alone, with total advertising approaching 4% of all global emissions. That actually rivals the entire aviation industry. But here's what is particularly relevant for us as Canadian marketers. 74% of Canadians consider sustainability important when making purchasing decisions, and two thirds say they're willing to pay above average prices for products that have a lower carbon footprint. Plus 70% of TSX 60 companies have already committed to net zero emissions by 2050. Canadian marketers are sitting at a pivotal moment and navigating both unprecedented consumer expectations as well as evolving compliance requirements. This can create both opportunity and urgency for our profession. While consumer demand accelerates and regulatory frameworks tighten, we're seeing genuine innovation emerge right here at home. Today, we're exploring how Canadian innovation is setting new global benchmarks for environmental responsibility in...

EP55 - From Wall Street To Social Media Pioneer with Joshua Bloom

36 min

What if 84% of small businesses needed your platform to survive? Joshua Bloom, GM, Head of US Enterprise Sales and Canada at TikTok, has been working in social media expansion in Canada for over 26 years. His journey led him to become the first employee at MySpace, Facebook, and TikTok Canada. Alison Simpson, CEO of the CMA, explores Joshua's journey from Wall Street to social media pioneer, why some platforms thrive while others fail, and how he's leading through unprecedented regulatory uncertainty. Presenter  0:01   Welcome to CMA Connect, Canada's marketing podcast where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. Alison  0:20   In today's episode, we're exploring the fascinating intersection of digital innovation, economic impact and entrepreneurial resilience with someone who has an absolutely extraordinary track record of being first. So I'm super excited to welcome Joshua Bloom. He has served as the GM of global business solutions for TikTok Canada, and remarkably, has also been the first employee of not one but three major social platforms in Canada, going as far back as MySpace, then Facebook and TikTok. Josh's exceptional leadership was just recognized with a promotion and North American role. So he is now the GM Head of U.S. Enterprise Sales, as well as maintaining Canada at TikTok. Josh's career journey is anything but traditional. From Wall Street to becoming a key architect of social media expansion in Canada over the past 26 years. Since joining on as an instrumental team member in starting TikTok Canada in 2019, he's witnessed the platform grow from a startup operation to an economic powerhouse. Through the combined total of its operations and SMB activities on the platform, TikTok has contributed 2.3 billion to Canada's GDP in 2024 alone. They also support over 613...

EP54 - You.Scaled AI Accelerator Partnership with Karla Congson

19 min

What's your organization doing to help Canadian businesses grow? In a country where 1.2 million small businesses are struggling to remain competitive, and only 12% are using AI technology, the You.Scaled partnership has created a solution. Alison Simpson, CEO of the CMA, interviews Karla Congson, CEO and Founder of Agentiiv, to explore how this AI accelerator program evolved into a comprehensive partnership between CMA, Agentiiv, Staples, RBC Ownr, and CCNDR - awarding 500 grants to help SMEs and nonprofits harness AI to compete globally. 00:00:01:18 - 00:00:23:15 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:23:16 - 00:00:51:09 Alison In today's episode, we explore an exciting new program that the CMA is very proud to be a part of. The program provides much needed support to Canadian Small businesses and not-for-profits. The new you.scaled program, which just launched as part of SME Month in Canada, is an ambitious $5 million AI accelerator program that demonstrates what's possible when organizations unite around a shared vision of empowering our small businesses and not-for-profit communities. 00:00:51:11 - 00:01:17:14 Alison I'm very excited to welcome Karla Congson, the founder and CEO of agentiiv and the visionary who brought the initial idea of you.scaled to the CMA. What makes this story truly remarkable isn't just a really innovative idea. It's also how that idea has been transformed into a national program for the collective strength of strategic partnerships. The program you'll hear about today wouldn't exist without the unique contributions each partner brings to the table. 00:01:17:16 - 00:01:43:12 Alison The CMA is proud to provide the educational foundation through our generative AI trainin...

EP53 - The 2025 Humankind Study With Tahir Ahmad And Sarah Carpentier

46 min

Does working hard still help achieve your dreams? In today's episode, Alison Simpson, CEO of the CMA, interviews two strategists from Leo Burnett Toronto: Tahir Ahmad, Chief Strategy Officer, and Sarah Carpentier, PhD, Senior Strategist. Their focus is the 2025 HumanKind Study, revealing how Canadians feel about work and life. When 83% of people don't believe hard work will pay off, the connection between effort and reward has changed - and brands should understand why. 7085B3-CMAPodcast - Ep. 53 - Tahir Ahmad and Sarah Carpentier === [00:00:00] Presenter: Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. [00:00:27] Alison: If you're a marketer wondering how to connect with people who are stressed, uncertain, and frankly just trying to get through the day, well you are definitely not alone. Today, we're diving into Leo Toronto's HumanKind Study with Tahir Ahmad and Dr. Sarah Carpentier. Tahir serves as Chief Strategy Officer at Leo Toronto. [00:00:45] Alison: He's also the original vision behind their highly insightful HumanKind study. It's research that delves into how Canadians are feeling and key trends, including what's keeping consumers up at night. And there are quite a few things keeping us up at night right now. Sarah made the leap from PhD student and management consulting to agency behavioural scientist a little over two years ago, bringing her doctorate in psychology to Leo Toronto, where she's a senior strategist and a principal force behind the HumanKind study. [00:01:12] Alison: Now in its fourth year, the HumanKind study dives deep into the emotional undercurrent, opportunities and genuine challenges that are facing Canadians today. A few of the themes that we are gonna cover off include Social Stage Fright, Hustl...

EP52 - The Future of Marketing Education with Kyle Murray

36 min

Traditional teaching methods are changing, and the skills future marketers need are evolving faster than universities can adapt. How can post-secondary institutions prepare students for a profession where change is the only constant? In today's episode, CEO of the CMA Alison Simpson interviews Kyle Murray, Dean of the Lazaridis School of Business and Economics at Wilfred Laurier University. Kyle's approach: Embrace experiential learning, integrate Generative AI, and prioritize uniquely human skills such as adaptability and emotional intelligence. His most important insight? Cultivate a 'forever student' mindset - because in marketing, the most valuable skill is learning. [00:00:00] Presenter: Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs with your host CMA CEO, Alison Simpson. [00:00:26] Alison: For today's episode, I'm pleased to welcome Kyle Murray, the Dean of the Lazaridis School of Business and Economics at Wilfred Laurier University. Kyle took over as Dean in July of 2024 after a distinguished career at the University of Alberta School of Business, where he served as the acting Dean with a PhD in marketing and psychology. [00:00:44] Alison: Kyle brings deep expertise in innovation and behavioural change, utilizing experimental psychology and behavioural economics to better understand the choices that people make. He's consulted with clients in government and Fortune 50 companies and also been a founder, advisor investor in a series of startups. [00:01:02] Alison: In his new role as Dean, Kyle is focused on expanding the university's leadership and experiential learning, also in engaging alumni and enriching a culture of innovation that encourages risk-taking and challenges convention. With generative AI and other technological disruptions reshaping how we educat...

EP51 - CRTC Compliance: Consumer Complaints & Staying Competitive with Steven Harroun

41 min

Marketers have a lot to lose. With complaints surging, mistakes can lead to hefty fines while playing it safe can limit innovation and creativity. So what can they do? CMA CEO Alison Simpson sits down with Steven Harroun, Vice President, Compliance and Enforcement at the CRTC to see where the complaints are coming from, and share the strategies marketers use to stay both competitive and compliant. 00:00:01:18 - 00:00:28:05 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:28:07 - 00:01:00:20 Alison It's my pleasure to welcome Steven Harroun, a regulatory leader whose expertise sits at the critical intersection of marketing compliance and consumer protection in Canada's digital landscape. As a Vice President, Compliance and Enforcement at the CRTC, Steven oversees the enforcement of laws and regulations that directly impact how Canadian marketers operate, including CASL, Canada Anti-Spam Legislation and the Unsolicited Telecommunication Rules, including the National Do Not Call list, which both shape the daily practices of marketing professionals in Canada. 00:01:00:22 - 00:01:34:13 Alison While Steven's primary role focuses on regulatory enforcement, his unique position makes him an invaluable voice for marketers navigating Canada's complex compliance landscape. Steven and his team are highly valuable partners to the CMA. He has written articles for us addressing the practical challenges that marketers face when contacting Canadian consumers, while ensuring they're staying compliant with federal regulations. Steven's recent article "From CASL to unsolicited calls: Insights for marketers", really demonstrates his commitment to helping marketing professionals understand and adapt to evolving regulatory requireme...

EP50 - From Marketer to CEO with Richard Kellam

31 min

What does it take to rise from your first marketing role to CEO of a major communications company? In today's episode, Alison Simpson, CEO of the CMA, sits down with Richard Kellam, who transformed his career from marketer to President & CEO of DATA Communications Management Corp. (DCM). Richard reveals how he leveraged transferable skills to make the jump to CPG, secured international opportunities, and how he evolved from Chief Customer Officer to CEO. 00:00:01:18 - 00:00:28:10 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:28:12 - 00:01:00:08 Alison In today's episode, it's my pleasure to welcome Richard Kellam, who represents one of marketing's most desirable success stories. A CMO who successfully transitioned to global and national president and CEO roles. This is still far too much of a rarity in our profession. Richard is president and CEO of Data Communications Management Corp., commonly known as DCM. His journey from brand manager to chief executive spans three decades, eight different countries and leading marketing, sales and ultimately the top job for tier one brands. 00:01:00:10 - 00:01:26:12 Alison Richard's career progression through marketing leadership roles at Molson, Wrigley, Mars and Goodyear, combined with strategic moves into sales and general management positions, provides a really wonderful blueprint for ambitious marketing professionals seeking to expand their influence beyond the marketing role. At DCM, Richard is proving that marketing-trained CEOs bring truly unique advantages to leadership roles, particularly in today's customer-centric, digitally driven business environment. 00:01:26:14 - 00:02:00:05 Alison He's leading DCM's transformation from a traditional print company t...

EP49 - How Sleep Country Canada Transformed Sleep Culture with Nuno Bamberg

29 min

What does it take to transform how an entire country thinks about sleep? In this episode, Alison Simpson, CEO of the CMA, sits down with Nuno Bamberg, Senior Vice President, Brand and Marketing at Sleep Country Canada. Nuno is the Brazilian-born, Canadian-made marketing leader behind Sleep Country Canada's cultural transformation. From his family's creative agency roots in Brazil to building brand portfolios that balance legacy with bold innovation, Nuno shares why curiosity beats caution, how to fail fast and iterate faster, and what Sleep Country's acquisition of UK's Simba Sleep reveals about scaling values across borders. 00:00:01:18 - 00:00:22:08 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:22:10 - 00:00:43:06 Alison In today's episode, we're diving into a story that in many ways embodies the modern Canadian dream. From a 16-year old Brazilian exchange student in small town Ontario to the marketing executive who's transforming one of Canada's most beloved brands. I'm thrilled to welcome Nuno Bamberg, Senior Vice President of Brand and Marketing at Sleep Country Canada, to our podcast today. 00:00:43:08 - 00:01:07:22 Alison Nuno oversees marketing strategies for Sleep Country, Dormez-Vous, Bloom, Endy, Hush, Casper and Silk and Snow, as well as the new retail store, the rest. His Canadian story began at age 16 as an exchange student in Bracebridge, Ontario, an experience that planted the seeds for his eventual emigration to Canada with his family as an adult. This was driven by his belief in both Canadian values as well as the opportunities our country represents. 00:01:08:00 - 00:01:37:06 Alison Like me, Nuno started his career at agencies before moving to the brand side. Before he joined Sleep Co...

EP48 - Canada's First Young Lions Design Gold with Zoë Boudreau and Jesse Shaw

30 min

On this episode of CMA Connect, Alison Simpson, CEO of the CMA, speaks with Canadians Zoë Boudreau, Associate Creative Director of Design, and Jesse Shaw, Senior Motion Designer, both from Rethink, about winning Canada's first Young Lions Design Competition gold at the Cannes Lions International Festival of Creativity. They reveal how a challenging 24-hour brief on Indian comic book history—completely outside their expertise—pushed them to implement integrated speech bubbles and motion systems that no other team explored. Hear how their complementary skills, iterative approach, and ability to maintain humour under extreme pressure turned unfamiliar constraints into gold-winning creativity. See their Young Lion gold-winning work here. 00:00:01:18 - 00:00:22:01 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO, Alison Simpson. 00:00:22:03 - 00:00:48:05 Alison Welcome back to CMA Connect. Today we're bringing you a truly special conversation straight from the heart of the Cannes Lions International Festival of Creativity. Every year, the Young Lions competition challenges the brightest emerging talent from around the world, really pushing them to innovate under incredible pressure. This year, on the last day of what was already a very inspiring week, Canada truly shone on that global stage. 00:00:48:07 - 00:01:09:03 Alison So I am thrilled to be joined today by the talented young Canadian creative team, Zoe Boudreau, an associate Creative Director of Design, and Jesse Shaw, a senior motion designer who not only competed but brought home the coveted Gold Lion for design. So I don't normally do a standing ovation in the beginning of a podcast, but guys, you totally deserve a standing ovation. 00:01:09:03 - 00:01:12:07 Alison So s...

EP47 - Cannes Lions 2025: Be Bold with Bob Park

27 min

Broadcasting live from Cannes Lions 2025, CMA CEO Alison Simpson discusses Bob Park's (Chief Brand Officer for GE, Cafe, Monogram and Haier Appliances in Canada) bold decision to increase sponsorship of Canada Soccer amid multiple scandals. The condition? Complete equality for the women's soccer program. This purpose-driven stance delivered social change (equal pay for women's soccer) and business results (75% website traffic increase), taking GE's "good things for life" mantra further as "good things for everyone." 00:00:00:01 - 00:00:10:18 Presenter Welcome to CMA Connect, Canada's marketing podcast with your host CMA CEO, Alison Simpson. 00:00:10:20 - 00:00:13:19 Video We are announcing that we are building a women's professional soccer league in Canada. GE Appliances to supporting women's soccer, it's phenomenal. It changes women's and girls' lives. 00:00:31:15 - 00:01:01:10 Bob  Um, It still chokes me up. That thing, where we were faced with a real dilemma at GE. A number of the corporate partners of Canada Soccer, our governing, national soccer organization, had pulled out of sponsorship because of these, scandals and issues that were affecting the organization. But, and I had about a week to think about it. 00:01:01:12 - 00:01:25:02 Bob And obviously, from a corporate standpoint, it would make the most sense to just simply, pull our funding. We always have clauses in our contract, that say, if this happens, you can pull out. But I thought about it and I thought, about, back to our purpose. And our purpose is really, as GE Appliances, we want to support the community. 00:01:25:02 - 00:01:49:13 Bob We, our motto is "good things for life", and that means good things for everyone. How can we support Canada Soccer, which, soccer in Canada, the beautiful game in Canada and then pull out of backing financially the number one organization in the country. No matter how small it is, no matter what it is that you're doing, bring the change that you want...

EP46 - Cannes Lions 2025: What's Driving Creative Excellence with Susan Irving & Bryan Kane

11 min

Broadcasting live from the 2025 Cannes Lions International Festival of Creativity, CMA CEO Alison Simpson speaks with Susan Irving (CMO, Kruger Products) and Bryan Kane (CEO, FCB Canada) to discuss FCB Canada's Gold Lion win with SickKids Foundation and why Susan and Bryan keep returning to the festival. From Susan's three C's of Cannes and Bryan identifying areas to lean into, discover the insights shaping the future of marketing, creativity and accountability. 00:00:00:01 - 00:00:10:23 Announcer Welcome to CMA Connect, Canada's marketing podcast with your host CMA CEO Alison Simpson. 00:00:11:01 - 00:00:32:16 Alison Simpson Welcome to the CMA Connect podcast. I'm Alison Simpson, and I am thrilled to be joined today by Susan Irving, the chief marketing officer for Kruger Products, and Bryan Kane, the CEO for FCB Canada. And Bryan, we'll start with a huge congratulations. You brought home Canada's first of hopefully many Gold Lions for your work with Sick Kids yesterday. How does it feel to be leading the charge? 00:00:32:18 - 00:00:50:22 Bryan Kane Well, it was a thrill for the team and everybody back home. There's an interesting thing with Cannes, where there's just a few of us that are here really representing the entire team, but getting the texts flooding in from clients and the rest of the agency was awesome to be able to share that with everybody. 00:00:51:00 - 00:01:02:18 Alison Simpson And, Susan, I know you've been here in past years. In fact, you judged, I think, two years ago. So how does it feel to be back and have a bit more flexibility in your schedule so you can actually take advantage of the programming? 00:01:02:20 - 00:01:27:17 Susan Irving It's always great to be here. It's my third year. And I think every year you're really just trying to get used to the craziness. I always say, if you've ever been to Vegas, it's Vegas times 100 for the marketer and creative individual. But it is nice this year not to be locked in a room for three...

EP45 - Actionable Data Strategies, Privacy, AI & Enterprise Leadership with Jan Kestle

40 min

How can marketers harness data-driven insights while navigating privacy and emerging technologies? CMA CEO Alison Simpson welcomes Jan Kestle, founder and President of Environics Analytics, to discuss why data strategies must be enterprise-led, moving from "so what?" insights to "now what?" outcomes. Their conversation covers privacy-compliant collaboration platforms that reveal which advertising works, how privacy compliance enables effective marketing, and AI's role in enhancing data interpretation. 00;00;01;23 - 00;00;06;09 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00;00;22;17 - 00;00;49;16 Alison Welcome to CMA Connect, the podcast where we dive deep into the world of marketing with industry leaders and innovators. Today, I am absolutely thrilled to welcome a true pioneer in the realms of data, statistics and marketing, Jan Nestle. Jan is the founder and president of Environics Analytics. With over five decades of experience, Jan has been at the forefront of using data and analytics to solve complex business problems and help shape the marketing landscape in Canada and beyond. 00;00;49;18 - 00;01;17;08 Alison Jan's journey is nothing short of inspirational. From her early days at the Ontario Statistical Centre to founding Environics Analytics in 2003, she is consistently pushed the boundaries of what's possible with data-driven insights. Her contributions to the industry are massive and include developing the Prism Segmentation system and the Envision Business Intelligent platform, tools that have revolutionized how marketers understand and can reach their audiences. 00;01;17;10 - 00;01;42;08 Alison In recognition of her groundbreaking work. Jan was honoured with the Canadian Marketing Association's L...

EP44 - The Impact of Economic Uncertainty in Canada with Scott Megginson and Sean Martin

36 min

How are tariff disputes and economic uncertainty reshaping Canadian consumer behaviour? In this episode of CMA Connect, the CEO of the CMA, Alison Simpson, welcomes Scott Megginson, President of Kantar Canada and Sean Martin, General Manager at Numerator. Their conversation explores the nuances of the "Buy Canadian" sentiment, its impact on domestic and international brands, and provides strategic advice for marketers navigating this complex landscape. 00:00:01:18 - 00:00:22:19 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:22:21 - 00:00:46:03 Alison In today's episode, we're tackling a topic that's been dominating headlines and boardroom discussions alike. The shifting landscape of Canadian consumer behaviour in the wake of recent tariff disputes, and the global political and economic uncertainty. Joining me today are two of Canada's top insights and analytics leaders. Scott Megginson, president of Kantar Canada, is a veteran with over 30 years of market research. 00:00:46:05 - 00:01:14:17 Alison He's held significant roles at Angus Reid Group, Warner Lambert Canada, PepsiCo Canada and has led Kantar Canada for the past 15 years. Scott, also a regular industry speaker, the past Chair of Queen's University Dean's Council of Arts and Science and the founding president of the Canadian Advisory Council for the Insights Association. Joining Scott and me today is Sean Martin, general manager at Numerator, and a trusted advisor to many of the largest companies across North America. 00:01:14:19 - 00:01:35:09 Alison Sean also started his career working for leading brands and held senior roles at Mars, GSK and Procter Gamble before taking the lead role at Numerator, where he's led the Canadian business for five y...

EP43 - Trust, Tariffs, and Transformation with Steven Allmen

34 min

How are successful Canadian brands adapting to today's rapidly changing market? In this episode of CMA Connect, CMA CEO Alison Simpson sits down with Steven Allmen, Executive Vice President of Strategy and Partnerships at CAA National. They explore strategies for staying relevant and growing in Canada, from successful pivots to cautionary tales like Hudson's Bay. Discover the evolving role of trust in brand loyalty, what it truly means to be a Canadian brand today, and how companies respond to shifting consumer behaviours in the face of economic pressures. 00:00:01:18 - 00:00:21:19 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:21:21 - 00:00:44:22 Alison In today's episode, we are exploring how one of Canada's oldest brands has evolved to stay relevant and grow for over 100 years. Clearly, that's not an easy feat, especially when you think about how much the world and Canadians have changed over that period. I am absolutely delighted to welcome Steve Allmen, the Executive Vice-President of strategy and partnerships with Canadian Automobile Association, who is joining me today. 00:00:45:00 - 00:01:15:02 Alison Before joining the CAA National, Steve held senior leadership roles in loyalty, retail, telecom and financial services, working for great businesses like Amia, Aeroplan and HBC, to name a few. With expertise in strategic alliances, program design and business development, Steve focuses on driving value through partnerships, data driven insights and loyalty marketing. His diverse background really reflects a passion for delivering growth and transformative results, and this work in the CAA is the latest example. 00:01:15:06 - 00:01:36:01 Alison Today, Steve and I are going to dig into what it takes t...

EP42 - Beyond Brand Control with Neil Patel

39 min

In this live episode of CMA Connect for CMA Marketing Week 2025, Alison Simpson the CEO of the CMA welcomes Neil Patel, New York Times bestselling author, and the Founder of NP Digital. Their conversation covers various topics from the impact of AI on marketing, and the importance of continuous learning and adaptation, to the changing nature of brand control and exposing the myth of controlling narratives. Listen in as Alison and Neil discuss the evolving landscape of the marketing profession in Canada and decide for yourself if brands still matter.  00:00:01:18 - 00:00:22:05 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shift that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO Alison Simpson. 00:00:22:07 - 00:00:45:09 Alison So it's an absolute pleasure to welcome everyone in the room today, as well as the hundreds of Canadians that are joining us from across the country to this live version of CMA connect. As we've heard throughout the morning, marketing isn't just changing. It is absolutely being redefined in real time. And it's so important to take time to reflect and digest and make sure that our pivoting makes sense. 00:00:45:11 - 00:01:07:03 Alison It's absolutely, very much a period of test and learn as well. And the most recent panel did a phenomenal job of sharing how that's working for them as well. And they both panels today have really given us a lot to reflect on. So building on that theme, I'm thrilled to be joined by Neil Patel and Years time bestselling author and also the founder of NP digital. 00:01:07:05 - 00:01:32:16 Alison He's going to be joining me on stage momentarily, but while he's coming up, I will share a little bit about Neil. Neil's full service digital marketing agency has helped industry giants like Microsoft and Google, just to name a couple, grow thr...

EP41 - Canadian Sentiment on Trump's Tariffs with Gregory Jack & Naumi Haque

31 min

Where do you stand on Trump and the tariffs? CMA CEO Alison Simpson welcomes Gregory Jack, SVP of Public Affairs, Strategic Communication & Market Research, and Naumi Haque, SVP of Research – Market Strategy & Understanding, both from Ipsos. Their timely discussion highlights an Ipsos member survey quantifying Canadians' sentiments about today's economic and political climate. Learn how Canadians unite to defend the country's economy and sovereignty and discover how you can stand with your fellow Canadians. 00:00:01:18 - 00:00:22:21 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:22:23 - 00:00:58:00 Alison We are certainly living in interesting times with tariffs and the 51st state nonsense creating uncertainty, we're seeing Canadians come together to defend our economy and also our sovereignty. In today's episode, we are sharing new research that quantifies how Canadians are reacting to Trump, tariffs and the turmoil that they're both creating. The ongoing study by CMA member Ipsos is tracking Canadians' sentiment and how it's quickly evolving on many key measures, including buying Canadian and how Canadian consumers are balancing their desire to support local brands with concerns about rising costs and affordability. 00:00:58:01 - 00:01:24:21 Alison Joining me today are Naumi Haque, Senior Vice President of Market Strategy and Understanding, and Greg Jack, Senior Vice President of Public Affairs, Strategic Communication Market Research, both from Ipsos. Naumi is an Insights Leader with over two decades of experience in the research and advisory industries across several great companies, including Google. In his current role, Naumi is managing customer research projects for companies in a variety of sectors...

EP40 - Examining AI Readiness in Canadian Marketing with Steve Mast

42 min

Why should Canadian marketers care about AI today? Join CMA CEO Alison Simpson as she sits down with Steve Mast, Co-Founder and Partner at Twenty44, to uncover fresh research on how ready (or not) Canada's marketing community is for AI. Discover practical examples of AI in action, learn how to tackle governance and training gaps, and get a glimpse into the future of AI-driven marketing. 00:00:01:18 - 00:00:22:08 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO, Alison Simpson. 00:00:22:10 - 00:00:50:02 Alison In today's episode, we will share a new research on how the Canadian marketing community is preparing for and embracing AI. It's definitely one of the hottest topics in our profession, and we have new Canadian insights and data on how ready or not marketers are. We also have valuable learning on how they're activating the opportunities that AI represents. Joining me today is Steve Mast, the co-founder and partner of Twenty44, the company who led the research with the CMA. 00:00:50:04 - 00:01:12:09 Alison Steve is a marketing leader and entrepreneur who built his career and a number of very successful businesses by focusing on innovation and helping transform organizations'  business models so that they can meet the needs and demands of today's economy. Steve didn't follow a traditional path. He was educated as an architect and began his career as a video game designer before joining Delvinia, 00:01:12:09 - 00:01:36:14 Alison a market research and data collection company. Over the next 20 years, Steve built their digital marketing and product teams, launching three innovative new businesses before selling the businesses in 2021. Throughout his career, Steve has consistently given back to our profession, including serving on t...

EP39 - The Power of Direct Mail with Danielle Doiron and Marc Cooper

31 min

Is direct mail outdated? In this episode of CMA Connect, the CEO of the CMA, Alison Simpson, welcomes Danielle Doiron, General Manager of Marketing at Canada Post and Marc Cooper, President of Junction 59. Their discussion explores how direct mail has evolved and is thriving in today's digital-dominated marketing landscape. They provide insights on leveraging direct mail and share career advice for aspiring marketing professionals, emphasizing the importance of curiosity and deep business understanding. 00:00:01:18 - 00:00:24:15 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO, Alison Simpson. 00:00:24:17 - 00:00:48:06 Alison Welcome to today's episode of CMA Connect, where we will be diving into the evolving world of direct mail and modern marketing and brand building. In a world where digital platforms are continually expanding, you may be a bit surprised to learn that direct mail isn't just surviving, it's actually thriving. This episode will explore how direct mail complements digital strategies to deliver impactful results and strengthen brand connections. 00:00:48:08 - 00:01:10:12 Alison Joining me today are two marketing leaders representing both the marketer and the agency perspectives. First, I'm very happy to welcome Danielle Doiron, the General Manager of Marketing at Canada Post. Over the last 22 years, Danielle's excelled at putting customers first, innovating and leading marketing and business initiatives that deliver really strong results. Joining us today is also Marc Cooper, the President of Junction 59. 00:01:10:14 - 00:01:32:22 Alison Marc has extensive experience in creating award-winning campaigns for sectors that are as diverse as financial services, telco and a wide range of small businesses. As a leader at...

EP38 - Leveling the Playing Field: Women's Professional Sports with Allison Sandmeyer-Graves

44 min

What opportunities can women's professional sports create? In this episode of CMA Connect, Alison Simpson, the CEO of the CMA, welcomes Allison Sandmeyer-Graves, the CEO of Canadian Women & Sport. They discuss how the momentum of women's professional sports can dismantle barriers women and girls face in society, including issues related to politics, representation on corporate boards, gender-based violence, and pay equality. They highlight the rise of professional women's sports in Canada and their impact on physical and mental health. They also cover the growing investment in women's sports leagues and teams, and the role marketers and brands play in supporting them. Allison also encourages anyone with CEO ambitions to invest in the relationships they build. 00:00:00:05 - 00:00:12:19 Presenter Welcome to CMA Connect, Canada's marketing podcast with your host CMA CEO, Alison Simpson. 00:00:12:21 - 00:00:36:10 Alison Women in professional sport are finally getting their moment, which is outstanding news for girls and women at all levels of sport. Now, while this is certainly an important and exciting progress, it's also a starting point. We have a long way to go to get to the finish line and to truly achieve equity. In today's episode, we will explore what led to the long overdue rise of professional women's sport and why it's so important. 00:00:36:12 - 00:00:57:18 Alison We'll discuss why it's about so much more than sport, and talk about the broader societal impact that it represents. We're also speaking to the rebalancing that's underway, the opportunity the opportunity that represents for savvy brands, and how marketers can help accelerate the great momentum we currently have. Joining me today is Allison Sandmeyer-Graves, who is the CEO of Canadian Women in Sport. 00:00:57:20 - 00:01:22:12 Alison Allison's an experienced social impact professional, who's motivated by the potential for systemic change. She also believes that we achieve the greatest ou...

EP37 - Exploring Evolving Agency Branding with Stephen Brown

31 min

Are you curious about how agency branding is evolving? On this episode of CMA Connect, the CEO of the CMA, Alison Simpson, welcomes the founder and CEO of FUSE Create, Stephen Brown. Stephen describes the rebranding process that transformed into Fuse Create, where creativity comes first. He strongly suggests that agencies prioritize building the brand they want to become and encourages professionals to build their brands alongside their agencies. Stephen also reveals how industry awards are crucial in agency branding, driving team motivation and attracting new clients. Stephen also highlights the importance of company culture in an agency's success.  00:00:01:18 - 00:00:22:17 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO, Alison Simpson. 00:00:22:19 - 00:00:48:07 Alison In today's episode, we will explore the importance of agencies making their brands a priority and also discuss how agency branding is evolving. Similar to that old proverb that the cobbler's children have no shoes, agencies are often so focused on building their clients' brands that they don't take the time or invest the resources required to build their own. And just as it is for clients, this lack of focus on investment can be highly detrimental. 00:00:48:08 - 00:01:15:19 Alison It's also an amazing opportunity for the agencies that do consistently make their agency brand a focus. Joining me today isStephen Brown, an agency CEO who attributes their focus and investment on their agency brand as one of the key reasons why they have been thriving for 22 years. That's an absolutely remarkable accomplishment in a highly competitive environment. After a successful career with large multinational agencies, Stephen Brown founded FUSE Create in 2003. 00:01:15:21 - 00:01...

EP36 - How the CMA is Futureproofing Marketing with Alan Depencier

18 min

Curious how the CMA is advancing and futureproofing the marketing profession? In this episode of CMA Connect, Alison Simpson, CEO of the CMA, welcomes Alan Depencier, Chief Marketing Officer, Personal & Commercial Banking and Insurance at RBC and CMA Board Chair. Alan discusses why he got involved with the CMA, joining the Board, advancing the profession, the accomplishments he's most proud of as CMA Board Chair, the latest membership benefits, and his advice for building a career you can be proud of. Tune in to gain insights from one of Canada's top marketing leaders. 00:00:01:18 - 00:00:23:07 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO, Alison Simpson. 00:00:23:09 - 00:00:45:10 Alison After a very busy and rewarding January, the macro environment and U.S. tariffs are certainly creating a more challenging business environment. There's no doubt that we have a bit of a rollercoaster ride ahead. The reality we all need to keep in mind is that the U.S. absolutely needs Canada. We are the top export market for 36 U.S. states and 2.5 billion in trade crosses between our countries every single day. 00:00:45:12 - 00:01:02:23 Alison Canadians need to stand up for ourselves. Every dollar we spend is a vote. It's a vote for the kind of economy we want and the future that we believe in. On a happier note, I'm very pleased to welcome Alan Depencier, the chair of CMA's Board of Directors, to our podcast today. We're going to discuss all that we have planned for the CMA. 00:01:03:01 - 00:01:38:01 Alison And Alan's also going to share a bit about his journey and why he's taken such an active role volunteering for our association and the marketing profession. Alan was elected to the CMA board in 2019 and has contributed significantly as a m...

EP35 - Exploring Accenture's 2025 Life Trends with Brent Chaters

38 min

Are you curious about the next trend? Alison Simpson, CEO of The CMA, explores Accenture's Life Trends 2025 report with Brent Chaters, Managing Director of Marketing Transformation at Accenture. Together, they explore trends like hesitation, the dignity of work, AI tools, the impatience economy, and how these trends apply to the Canadian market. ReadAccenture's 2025 Life Trends report here: https://www.accenture.com/us-en/insights/song/accenture-life-trends   00:00:01:16 - 00:00:24:09 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:24:11 - 00:00:43:14 Alison I'm thrilled to have Brent Chaters joining me for today's episode. Brent's the managing Director of Marketing Transformation at Accenture, a global leader in consulting and technology services. In this role, he works with some of the world's top brands to help them innovate and adapt to the ever-shifting marketing landscape. Brent's also on our CMA board and chairs our Finance and Audit Committee. 00:00:43:16 - 00:01:14:13 Alison Brent brings a wealth of experience and insights to this conversation. It's also very timely since Accenture just released their latest Life Trends 2025 report. The annual report offers a window into people's evolving behaviours and attitudes towards a world around them, covering major shifts in business, technology, as well as society. The report this year is focusing on five emerging trends, and the trends explore the cost of hesitations as people are seeking out a healthier, more balanced relationship with technology, both for themselves and the next generation. 00:01:14:15 - 00:01:31:10 Alison The report dives deep into these trends and what they mean for businesses who are trying to navigate an increasingly complex lands...

EP34 - The Psychology of Persuasion in Marketing with Darren Chiu and Ben Wise

32 min

On this episode of CMA Connect, Alison Simpson, CEO of the CMA welcomes two influential people from Google. Darren Chiu, Account Executive and Ben Wise, Head of Programmatic Media, who also happen to be the co-founders of Captivate. Together, they discuss effective psychological tactics used in marketing campaigns, from emotional appeal and scarcity to personalization and social proof. They also discuss common mistakes, active listening,  understanding your audience, building credibility and leveraging storytelling. 00:00:01:16 - 00:00:24:00 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO, Alison Simpson. 00:00:24:02 - 00:00:53:15 Alison Today I have two special guests joining me who are absolutely experts in the art and science of persuasion and communication. Ben Wise and Darren Chiu are the co-founders of Captivate. It's a company dedicated to helping marketers really understand and leverage the psychological principles that drive consumer behaviour and decision-making. Both Ben and Darren have spent almost 14 years at Google. Ben also serves on the board of directors for the Daily Bread Food Bank, mentors young professionals in media and tech, and advises multiple early stage startups on sales and growth. 00:00:53:17 - 00:01:15:23 Alison Darren worked for another CMA member, Microsoft, before joining Google. He has also been recognized as an emerging leader by The Peak. In this episode, we're diving into the fascinating world of the psychology of persuasion and exploring how marketers can apply these concepts to create more effective campaigns, to build stronger brands, and to communicate much more persuasively with both their external and internal audiences. 00:01:16:01 - 00:01:38:04 Alison Ben and Darren will sh-re their...

EP33 - Marketing's Lifetime Achievement with Mary DePaoli

30 min

In this episode of CMA Connect, Alison Simpson, CEO of the CMA, sits down with Mary DePaoli, Executive Vice President and Chief Marketing Officer at RBC and recipient of the 2024 CMA Lifetime Achievement Award. Mary shares her unconventional career journey, from journalism to marketing leadership. She discusses the value of P&L experience in marketing, the importance of seeking diverse opinions, and the power of mentorship. Mary offers insights on building a personal board of directors, taking calculated risks, and the joy of developing future leaders. 00:00:00:00 - 00:00:20:19 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:20:21 - 00:00:46:09 Alison It is my absolute pleasure to welcome Mary DePaoli as my guest today. Mary is the Executive Vice President and Chief Marketing Officer at RBC, where her strategic leadership and marketing expertise have dramatically elevated RBC's reputation. She's made it Canada's number one most valuable brand since 2019. This year, Mary received our CMA Lifetime Achievement Award and is a very, very deserving recipient. 00:00:46:11 - 00:01:14:06 Alison Mary is the brains behind a number of RBC's marquee initiatives across sports, community, arts, and culture. The integration of brand strategy with sustainability and impact is core to her approach. As the chair of the foundation, Mary has deepened RBC's connection with communities and reinforced its commitment to social responsibility, solidifying RBC as a purpose-driven organization admired as much for its values as for its business acumen. 00:01:14:08 - 00:01:41:15 Alison Her personal dedication to mentorship and fostering positive change in our culture and communities is evident through her roles on the boards of Women i...

EP32 - Entrepreneurial Spirit Meets Marketing Excellence with Alison Osborne

29 min

In this episode of CMA Connect, Alison Simpson, the CEO of the CMA, speaks with Alison Osborne, the VP of Marketing at Quill Inc. Osborne shares her entrepreneurial journey, her company's acquisition, and winning the CMA's prestigious Achievement in Marketing (AIM) award. She also discusses the importance of self-advocacy and provides tips for young professionals striving to advance their careers. Watch the episode on YouTube. 00:00:00:00 - 00:00:20:18 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:20:20 - 00:00:46:11 Alison S. I'm very happy to welcome my guest today, Alison Osborne. Alison's a VP of Marketing at Quill Inc. and the most recent winner of our prestigious CMA Achievement in Marketing Award. This award honours a rising star who has shown outstanding performance and promise in the marketing profession early in their career. Before joining Quill, Allison founded Origins Media House. They're a company specializing in branded podcasts that was later acquired by Quill. 00:00:46:13 - 00:01:14:02 Alison S. Her journey from young entrepreneur to now working in marketing at a larger organization is one filled with some valuable lessons, some challenges overcome, and also exciting opportunities seized. So in this episode, we'll explore Alison's entrepreneurial beginnings, the experience of having her company acquired, and also her thoughts on the future of content marketing. She'll share her motivation around the AIM Award, and also offer some great advice for young professionals who are looking to take charge of their careers. 00:01:14:04 - 00:01:19:03 Alison S. So I would like to officially welcome my namesake, Alison, to the CMA Connect podcast today.   00:01:19:05 - 00:01:24:12 Alison O. Hell...

EP31 - Storytelling for Success with Kayla Grey

24 min

In this episode of CMA Connect, the CEO of the CMA, Alison Simpson, welcomes Kayla Grey, sideline reporter for the Toronto Raptors, and host and co-executive producer of "The Shift with Kayla Grey" on TSN. Kayla will also host the 2024 CMA Awards Gala. Alison and Kayla discuss Kayla's career journey, the strategies that helped her build her brand, and how influential storytelling is in an industry lacking diversity. 00:00:00:00 - 00:00:23:16 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA CEO Alison Simpson. 00:00:23:18 - 00:00:49:03 Alison In today's episode, I'm thrilled to be joined by a very special guest. Kayla Grey is a trailblazing figure in the world of sports media. As the host and co-executive producer of The Shift with Kayla Grey on TSN, she's been at the forefront of driving important conversations at the intersection of sports and culture. Kayla is also a sideline reporter for the Toronto Raptors, bringing fans closer to the action and the many stories behind the game. 00:00:49:05 - 00:01:10:18 Alison I'm excited to share that Kayla is also hosting this year's CMA Awards Gala on November 22nd. It's going to be a terrific evening celebrating the amazing creativity and impactful work of Canada's marketing profession and all that we've accomplished over the last year. As someone who embraces and has benefited from creativity is important role in building both brands and business, 00:01:10:23 - 00:01:37:17 Alison Kayla will be a wonderful host. In today's episode, we're diving into Kayla's remarkable career journey, exploring some of the lessons she's learned along the way and her strategies behind building a powerful personal brand. We'll also discuss the critical role of creativity in marketing and storytelling, and expl...

EP30 - Redefining Brand Value with Peter Rodriguez and Bruce Symbalisty

33 min

Is the brand still relevant? In this episode of CMA Connect, the CEO of the CMA, Alison Simpson, sits down with two of the CMA's Brand Council members. Peter Rodriguez is the Founder and CMO of Brand Igniter Inc., and Bruce Symbalisty is the Chief Solutions Strategist at Reality Engine. Tune in for insights from Bruce, Peter and Alison as they discuss what a brand is, how it creates value, its relevance in today's marketplace, and how to effectively measure how it drives business results. [00:00:00] Narrator: Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, CMA's CEO, Alison Simpson. [00:00:22] Alison Simpson: In today's episode, we will explore brand's critical role in driving business success. As the marketplace continues to evolve at an incredibly rapid pace, it's even more important than ever for marketers and for business leaders to truly understand the value of a strong brand. Joining me today are two industry experts and members of our CMA's brand council. [00:00:43] Alison Simpson: They bring unique perspectives on the power of branding, and this is promising to be a great conversation. Peter Rodriguez is the founder and CMO of Brand Igniter Inc. And Bruce Symbalisty is a chief solutions strategist at Reality Engine. Peter and Bruce will share their insights on how brands create value and also contribute to long term business growth. [00:01:02] Alison Simpson: Throughout our discussion today, we're going to tackle a whole host of questions and issues, starting with the question of brand relevance. In the light of the tsunami of change that's impacting our profession, how relevant are brands today? We're also going to discuss how marketers can effectively measure the impact of their brand building efforts. [00:01:21] Alison Simpson: Peter and Bru...

EP29 - Building Brand Love for Lasting Consumer Connections with Justin Haberman

22 min

Is brand love measurable magic or marketing myth? In this episode of CMA Connect, the CEO of the CMA, Alison Simpson and Elemental's VP of Client Services, Justin Haberman, dissect the power of emotional connections in business. Discover why brand love matters, how to quantify it, and the touch points for fostering lasting consumer relationships. 00:00:00:00 - 00:00:19:22 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. W  ith your host, CMA CEO, Alison Simpson. 00:00:20:00 - 00:00:42:18 Alison Today's episode is all about brand love and building deep emotional connections between brands and the consumers in a very fast paced, results driven marketing landscape. And joining me today is Justin Haberman, who is the Vice President of Client Services at Elemental. He's also a member of our CMA Brand Council. Justin has a real passion for creating these lasting bonds between brands and their customers. 00:00:42:20 - 00:01:03:12 Alison Justin's also worked on both the brand and the agency side of the marketing. We share that in common, and he's run and managed PnLs for leading brands in highly competitive sectors. So he really understands the importance of brands delivering ROI as well. He also brings a wealth of knowledge and insights to the table. So I'm really looking forward to diving into this very important topic with him. 00:01:03:18 - 00:01:23:12  Alison And in the episode, we're going to dive into the concept of brand love. We're going to explore why it matters more than ever in today's marketing landscape and its role in building business. Justin will also share his thoughts on the difference between brand love and brand loyalty, and how marketers can effectively measure and quantify the impact of brand love on their business. 00:01:23:13 - 00:01:...

EP28 - Driving Marketing Innovation Through AI with Dave Burnett

33 min

In this episode of CMA Connect, Alison Simpson, CMA's CEO, and Dave Burnett, CEO of AOK Marketing, delve into the rise of generative AI and its transformative effect on B2B marketing. The discussion touches on the importance of complying with company guidelines, the rapid advancement of AI tools, and how maintaining a curious mindset is essential for marketers to stay ahead in an ever-evolving industry. 00;00;00;01 - 00;00;20;04 Presenter Welcome to CMA Connect, Canada's marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host CMA CEO Alison Simpson. 00;00;20;06 - 00;00;45;16 Alison In today's episode, we're diving into the fascinating world of AI and its transformative impact on B2B marketing. I'm joined today by Dave Burnett, the founder and CEO of AOK Marketing, a conversion-focused digital agency. Dave's also a board member for EO, the entrepreneur's organization. Dave definitely qualifies as an early adopter and thought leader in the AI space. He's been part of OpenAI's beta testing since 2019. 00;00;45;18 - 00;01;14;09 Alison He also teaches two of our CMA Gen AI training courses and brings a wealth of experience and insights to the table today. Throughout, our conversation will follow Dave's personal journey with AI from his days as an early tester with OpenAI to now using AI tools in his everyday work. He'll share the story of his a-ha moment when ChatGPT, a conversational AI tool, dramatically impacted his business and how he chose to embrace the technology and adapt to strategies in response. 00;01;14;11 - 00;01;45;19 Alison As we explore the unique use cases and opportunities for AI in the B2B space, Dave is going to provide some great examples of how companies of different sizes are building AI-powered solutions. We'll also discuss the caution and hesitation often present at...

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