EP77- Elevating AI to a Fundamental Shift with Wanda Fong
32 min
What happens when the traditional marketing funnel collapses? In the next episode of CMA Connect, host Alison Simpson sits down with Wanda Fong, country manager for Meta's Global Business Group in Canada, to explore how artificial intelligence (AI) is fundamentally rewiring consumer discovery. Leveraging a rare background in computer engineering and interpersonal communications, Wanda explains why marketers must stop treating AI as a simple "productivity hack" and utilize it to reach entirely new audiences. 00:00:00.920 — 00:00:19.680 · Speaker 1 Welcome to CMA Connect Canada s marketing podcast, where industry experts discuss how marketers must manage the tectonic shifts that will change how brands and businesses are built for tomorrow, while also delivering on today's business needs. With your host, newly retired CMA CEO Allison Simpson. 00:00:24.760 — 00:01:48.670 · Speaker 2 Today's conversation focuses on a question worth sitting with. What happens when the framework that we've built marketing around starts to stop working? So for decades, we've really operated inside the funnel. Awareness leads to consideration. Consideration leads to purchase. Linear. Sequential. Measurable. We built careers around that logic. But right now that funnel in many ways is collapsing, and it's happening faster than most marketers realise. Today's consumers aren't always searching for products with intent anymore. They're discovering them through AI powered feeds that surface things they didn't even know they wanted. Discovery and purchase aren't just happening in the same moment. And if you're only planning campaigns around the old funnel, you're already behind. So to help us make sense of this shift, I'm very happy to welcome Wanda Fong, country manager for Metas Global Business Group in Canada. Juan, this career is a fascinating blend. She started with a computer engineering degree from the University of Waterloo. Spent years at Microsoft and now leads Meta's busines...