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Freight 360

Freight 360

A Careers , Business and Education podcast

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About the show

It's the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski.  New episodes every Friday and our Q&A series "The Final Mile" every Tuesday. Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news. If you have a question you would like answered on our show visit the website below or leave a comment wherever you get your podcasts. Visit our website www.freight360.net for our complete library of free content and resources, tailored to guide you towards a successful career as a Freight Broker. Also check out our YouTube channel for our weekly educational videos.  https://youtube.com/@Freight360?si=Z8Ro07zZvfKISlfr Let's Talk Freight!™©2024 All Rights Reserved by Freight 360, LLC.

Newest episodes

A New Brokerage Can Win Carriers Without Credit | Final Mile 162

20 min

🛡️ Do freight agents need general liability insurance? 💰 How can new brokers book loads without established credit? 🚛 How could H.R. 7261 impact brokers and carriers? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Protect Freight Broker Profits When Rates Shift | Episode 362

47 min

Freight brokerage margins can make or break your business, especially when market conditions shift. We break down how to protect your profits, adjust pricing as carrier rates rise or fall, manage customer expectations, and avoid costly mistakes that eat into your bottom line. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

No, Highway Is Not Secretly Flagging You | Final Mile 161

16 min

🚢 How do I find carriers for port container moves? 🚛 Does Highway flag carriers for taking time off? 💰 Why do brokers pass lumper advance fees onto carriers? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

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All episodes

The newest 50 of 496 episodes

A New Brokerage Can Win Carriers Without Credit | Final Mile 162

20 min

🛡️ Do freight agents need general liability insurance? 💰 How can new brokers book loads without established credit? 🚛 How could H.R. 7261 impact brokers and carriers? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Protect Freight Broker Profits When Rates Shift | Episode 362

47 min

Freight brokerage margins can make or break your business, especially when market conditions shift. We break down how to protect your profits, adjust pricing as carrier rates rise or fall, manage customer expectations, and avoid costly mistakes that eat into your bottom line. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

No, Highway Is Not Secretly Flagging You | Final Mile 161

16 min

🚢 How do I find carriers for port container moves? 🚛 Does Highway flag carriers for taking time off? 💰 Why do brokers pass lumper advance fees onto carriers? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Stop Freight Fraud At Pickup (With QuikSkope) | Episode 361

57 min

We're joined by Pat Lyman and Matt Patterson from Quikskope to discuss cargo theft prevention and why traditional carrier vetting isn't enough. We explore how VIN-level verification, geofencing, camera-based checks, and real-time GPS tracking help ensure the right truck is hauling your freight. Plus, we cover QuikSkope V2, data ownership, and how brokers and shippers can better protect themselves against freight fraud and liability. Reach out to QuikSkope and mention Freight 360 to get a free 2 week trial! https://quikskope.com/ Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

What A Healthy Freight Profit Margin Looks Like | Final Mile 160

20 min

🖥️ Who uses McLeod, and what do you think of it? 👥 Hiring freight agents: recruiter or headhunter? 💰 What’s a healthy profit margin in today’s market? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Noncompetes In Freight Brokerage | Episode 360

58 min

CH Robinson's planned $5.8B purchase of RXO kicks off this episode. We cover what consolidation really changes for brokers and shippers, and why AI keeps coming up in pricing and matching. Then we look at rising diesel costs and how internal silos at big shippers turn budget cuts into service failures. We close with a deep dive on noncompetes, non-solicits, and confidentiality clauses in freight brokerage, including real lawsuit stories and what to watch before you sign, hire, or quit. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How Carriers Can Get Paid When Brokers Go Silent | Final Mile 159

12 min

🧊 Opening cold calls with zero customers or lanes 🎯 Winning at TQL when every prospect's already tagged 💸 Carrier unpaid after 50 days, broker gone silent Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

What Freight Brokers Asked Congress For | Episode 359

57 min

Freight policy is moving fast, and the decisions being made now could reshape safety, fraud, and accountability across the supply chain. Fresh back from the TIA Policy Forum in Washington, D.C., we break down the Montgomery case, the Motor Carrier Safety Selection Standard Act, cargo theft legislation like CORCA, and the ongoing broker transparency fight. We also explain what these changes could mean for brokers, carriers, insurance costs, and the broader freight market. For listeners who want to contact their members of Congress and advocate on these issues: Motor Carrier Safety Selection Standard Act (MCSSS Act) — H.R. 7261Combating Organized Retail Crime Act (CORCA) — H.R. 2853Broker Modernization Act — No House bill introduced yet Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

A Deep Dive On Broker Insurance | Episode 358

1 hr 1 min

One cargo claim can quickly expose the gap between having insurance and actually being covered. We sit down with Cameron from Pullsure to break down primary vs. contingent cargo insurance, high-value freight, trip policies, reefer claims, deductibles, and the documentation brokers need when something goes wrong. If you move temperature-controlled freight, handle claims, or manage freight broker risk, this episode will help you understand where coverage can fail and how to better protect your customer and your company. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Who Gets Judged When Freight Data Lies | Final Mile 157

15 min

🚛 One rollover on a new authority — still bookable? ⚠️ MOTUS says suspended, paperwork says clean — who wins? ⏱️ Clean detention, customer won't pay — who eats it? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

The Freight Broker Wake-Up Call: AI, Fraud & New Regulations | Episode 357

57 min

A single ignored alert can turn into a multimillion-dollar problem. We break down the biggest policy fights facing freight brokers, including carrier-selection standards, broker transparency, cargo theft, and double brokering—then shift into practical ways AI is already helping brokers audit TMS data, chase missing paperwork, automate follow-ups, and build searchable knowledge bases. We also cover the risks of moving faster with AI, from privacy and fraud exposure to one timeless transportation lesson: bad news only gets worse with time. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Your ELD Is Connected Now What | Final Mile 156

13 min

🌎 Who can legally start a U.S. trucking company? 🔗 Can carriers disconnect ELD from Highway after hauling a load? 💰 Best accounting software for a small company? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Stop Wasting Time On Bad Customers | Episode 356

49 min

Are you moving a lot of freight but not actually getting ahead? We break down how bad customer fit, weak shipper qualification, inefficient carrier sourcing, and poor credit can turn busy brokers into unprofitable ones—and how to spot the red flags before they waste your time. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Fixing Bad Carrier Reports | Final Mile 155

19 min

🚩 Fighting a false broker report on a carrier vetting platform 📞 How long to chase a prospect before cutting them 🤝 Beating the "we're happy with our current brokers" brush-off Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

What Freight Brokers Want Congress To Fix | Episode 355

48 min

We break down the biggest freight brokerage policy issues heading into the TIA Policy Forum, including broker liability, carrier vetting standards, fraud, cargo theft, and double brokering. We also discuss what Congress and FMCSA could do to create clearer rules, strengthen registration, and give brokers a more consistent federal standard to operate under. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Freight Market Reality Check (Dean Croke of DAT) | Episode 354

1 hr 8 min

Dean Croke of DAT joins us to unpack why a World Cup "micro surge" quietly disrupted freight lanes despite a soft economy, then goes boots-on-the-ground with Salinas lettuce hauls to expose the hidden realities of reefer detention, agricultural exemptions, and driver fatigue. We also cover the structural forces reshaping trucking capacity—language enforcement, drug testing, and rate resets—plus the insurance and liability risks that "vetting carriers" often misses. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How To Cover Hot Loads Fast | Final Mile 153

13 min

⏱️ Covering Urgent, Last-Minute Loads 📦 Who Pays for Freight Damage? 🛡️ Carrier Vetting Prevents Costly Problems Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Details That Save Loads | Episode 353

44 min

An $86M verdict against a carrier despite no negligence finding kicks off a look at today's upside-down insurance and legal landscape for freight brokers. We cover practical fixes: clean email habits (load numbers in subject lines, single threads, less CC clutter), inbox rules for small brokerages, and using your TMS as the single source of truth. We also dig into data quality (like accurate cargo value) as the root of many claims and billing issues, plus coaching tips and AI tools for taming messy email trails. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Carrier Vetting And The Highway Debate | Final Mile 152

13 min

🛡️ Why use Highway?  🎯 Best shipper prospecting software   🚐 Finding box trucks and cargo vans Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

What Makes a Freight Brokerage Employee Profitable? | Episode 352

1 hr 6 min

What makes an employee successful in freight brokerage? We break down how to measure whether someone is covering their true cost, why being busy does not always mean being productive, and how realistic benchmarks, incentives, and feedback can drive better performance. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How To Handle Highway Insights Without Panicking | Final Mile 151

17 min

🛡️ Responding to Highway insights ⚖️ Is double brokering illegal and how to stop it 🚛 Older engines in newer trucks Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Problem Solving For Freight Brokers | Episode 351

55 min

Freight brokerage isn’t just about trucks, rates, and load boards—it’s about solving problems when everything goes sideways. We break down how asking better questions, simplifying challenges, and testing different approaches can help brokers avoid analysis paralysis and get better results. Along the way, we share real-world examples involving tough loads, carrier sales, credit decisions, new technology, and value-added service. This is a practical mindset episode for anyone looking to improve at logistics, sales, carrier sourcing, and customer service. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

If A Shipper Ignores Your Quote, Ask This | Final Mile 150

19 min

📩 What to do after quote silence 💰 How are freight brokerages valued? 👥 Is assistant commission sharing standard? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How Freight Brokers Use AI To Work Faster | Episode 350

44 min

AI is quickly becoming a real advantage in freight brokerage. We break down practical ways brokers can use it to clean and analyze TMS data, catch accounting errors, improve reporting, summarize claims, support prospecting, search contracts and training materials, and reduce software costs—plus where AI-driven TMS and CRM tools are headed next. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Blind Shipments Explained & More Listener Q&A | Final Mile 149

10 min

🚛 Best load board for dry vans? 📸 Share freight details before booking? 👀 Blind shipments: scam or legit? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How Freight Brokers Find Carriers | Episode 349

49 min

Join us as we break down practical carrier sourcing strategies for freight brokers, including how to use load boards, TMS tools, market data, and AI to find capacity more effectively in the spot market. We also cover deadheading, spot market dynamics, posting loads the right way, and creative ways to turn better carrier sourcing into better margins. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Are Brokers Keeping The Profits? | Final Mile 148

20 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Should brokers post rates or leave them off? 💰 Why can brokers profit while carriers struggle? 🛠️ Why do new broker want to see inspections for a carrier? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How Freight Brokers Find Customers | Episode 348

49 min

Most new freight brokers don’t fail because they can’t sell. They fail because they work the wrong process, so we break down a practical way to separate lead generation from prospecting, make more effective cold calls, and focus on the activity that actually creates momentum. We also cover the real math behind cold calling, what makes a shipper worth pursuing, why quality matters more than volume, and how to build better lead lists using niche thinking, sales tools, directories, and AI as a starting point. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

When Freight Goes Wrong Who Owns The Damage | Final Mile 147

13 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💼 Starting a freight brokerage without experience in 2026 📞 Cold calling without direct carrier relationships 🚛 Handling forklift damage to your box truck Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Freight Claims Explained | Episode 347

52 min

A rejected load can quickly become a five-figure loss, and the outcome often comes down to documentation, evidence, and how the claim is handled from the start. We break down freight claims, OS&D, cargo insurance, reefer issues, USDA inspections, carrier cooperation, and the practical steps brokers can take to prevent small mistakes from turning into expensive disputes. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

The Pipe Stake Hustle That Won A Customer | Final Mile 146

19 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🏗️ Pricing steel coil loads and accounting for added challenges 🚛 Fair owner-operator splits, insurance, and operating under your MC 📞 Overcoming the “customer-routed” or “vendor-routed” objection Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Your SOPs Only Work When You Enforce Them | Episode 346

49 min

One bad shortcut can turn a routine load into a claim, stolen freight, or a cash-flow disaster. We break down how brokerages should handle policy violations, strengthen SOPs, use technology to reduce risk, and determine when mistakes are correctable versus grounds for immediate termination. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Real-World Crisis Calls In Freight Brokerage | Final Mile 145

15 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ⚠️ Handling carrier threats professionally ✅ Building defensible carrier vetting 📈 Responding to rising rate pushback Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Freight Brokerage Finance From Startup Costs To Profit | Episode 345

1 hr 2 min

Freight brokerage is often called a sales game, but the brokers who last understand the finance behind every load. In this episode, we break down margins, startup costs, cash flow, hiring, compensation models, and the money decisions that help brokerages survive rate swings and grow profitably. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How Much Risk Can A Broker Really Ignore | Final Mile 144

14 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Why brokers hide commodity details from new carriers ⚠️ What brokers fear most with new MCs 📋 Can brokers verify cargo exclusions before onboarding carriers? Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Modern Day Carrier Vetting That Protects Freight Brokers | Episode 344

54 min

DOT Blitz Week inspections sideline roughly one out of every three trucks, tightening capacity and driving spot rates higher across all equipment types. In this episode, we break down what those out-of-service numbers really mean, how broker liability and negligent hiring are evolving after recent court rulings, and why your carrier vetting process needs to be practical, documented, and built around the data brokers actually have access to. We also cover how to interpret CSA scores, where carrier vetting tools like Highway and RMIS help or fall short, and how to build a scalable compliance workflow that protects your brokerage without slowing down good carriers. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Who Pays When Freight Rates Rise | Final Mile 143

17 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📈 Are shippers absorbing higher freight rates? 📞 When brokers ghost detention rate updates 📞 Five-month broker wants honest progress gut check Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Broker Liability After The Supreme Court Ruling (with Danielle Spinelli) | Episode 343

58 min

The Supreme Court’s 9-0 decision in Montgomery v. Caribe Transport II, LLC just changed the liability conversation for freight brokers, especially around negligent hiring and what “reasonable care” really means. We sit down with Danielle Spinelli from GenLogs to break down the ruling, the limits of carrier safety data, and why brokers need a documented, provable carrier vetting process before claims, insurers, shippers, and regulators start asking harder questions. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Is AI In Your TMS Helping Or Risking Everything | Final Mile 142

16 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📄 Starting A Brokerage + Factoring Questions 🚛 Handling Carrier Deadhead Pay Requests 🤖 Using AI To Automate Brokerage Operations Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

What Contingent Cargo Insurance Actually Covers | Episode 342

55 min

Most freight insurance problems start long before a claim ever happens. In this episode, we break down contingent cargo insurance, coverage gaps, excluded commodities, theft claims, and why many brokers and carriers misunderstand what’s actually protected when freight moves. We also cover practical risk management strategies for verifying coverage, handling high-value freight, and avoiding costly surprises when a shipment goes sideways. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

If The Carrier Breaks Down, How Do We Settle The Bill? | Final Mile 141

17 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Carrier Breakdown Payment Dispute 🏢 Selling An Inactive Trucking Authority 📉 Broker Lowered Rate After Agreement Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How To Scale A Brokerage With SOPs, Outsourcing, And Applied AI | Episode 341

1 hr 20 min

Your brokerage doesn’t need more shiny tools. It needs systems that actually match the reality of freight operations. In this episode with the Togo crew, we break down why so many logistics AI tools fail, what automation actually works for brokers, and how SOPs, process mapping, and smarter staffing can help teams scale without sacrificing service. We also look ahead at the future of AI in freight brokerage, including data ownership, vendor lock-in, and why smaller brokerages that start building now may have the biggest advantage. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Tracking, Check Calls, Sending Photos. Is It Too Much? | Final Mile 140

18 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🤝 Co-brokering with different factoring companies: possible? ⚠️ FreightGuard report removal help needed 📡 Carrier frustrated with tracking, communication overload Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Carrier Sales: Stop Losing Money On Loads | Episode 340

59 min

Margins don’t randomly drop to 3% - it usually comes from poor carrier sourcing, weak vetting, and sloppy execution. Tighten your carrier sales process, use real market data, and guide shippers with clear options to protect both margin and service. At the end of the day, pay for the right carrier, manage risk proactively, and avoid cutting corners that turn small issues into expensive problems. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Buying A Trucking Company Can Reset Your Credibility | Final Mile 139

19 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Changing factoring companiesThe impacts of selling an MCRail rates vs. Van ratesDefault settings in your TMSSupport Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Scaling A Freight Brokerage | Episode 339

57 min

You can have authority, a license, and customers—but still not have a real brokerage, just a founder doing everything until growth turns into chaos. Scaling usually fails not from lack of freight, but because the operation can’t handle the volume without structure, clear roles, and strong leadership. We break down how to build processes, avoid common hiring mistakes, and stop being the bottleneck so your business can actually grow. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Spot Market Pricing For Freight Brokers | Final Mile 138

16 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Carrier rates, margins, shipper pricing basics ⏱️ Handling unexpected 24-hour trailer drops 🔍 Alternatives to Highway for carrier vetting Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

60 Minutes Investigates Chameleon Carriers - Here’s The Real Story | Episode 338

57 min

We break down the 60 Minutes investigation into chameleon carriers and the Super Ego allegations, adding real-world industry context on what’s legit vs. outright fraud—and why weak onboarding and identity verification create major vulnerabilities. From rate con fraud to ELD manipulation, we cover how these schemes work and share practical broker SOPs and vetting strategies to catch red flags early and protect your business. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

How To Price RFP Freight When The Market Flips & More Q&A | Episode 337

49 min

Freight markets flip fast—one week you’re competitive, the next you’re underwater—so we break down how to price RFP and contract freight, manage risk, and avoid paper rates. We also cover tracking tech that actually works, plus the realities of being a 1099 agent and what separates brokers who thrive from those who burn out. Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

Rate Cons That Prevent Surety Bond Claims | Final Mile 136

16 min

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ⚖️ Fining Carriers The Right Way vs Wrong Way 🚛 Dispatch Services: Pros & Cons 🌴 Florida Peak Season Strategy Support Our Sponsors: Togo: Click Here OperFi: Click Here QuikSkope - Get a Free Trial: Click Here DAT One - Brokers & Carriers: Click Here to get 10% off your first year! DAT Outgo Factoring for Carriers: Click Here AscendTMS: Click Here and use promo code RA-freight360! to get AscendTMS FREE for 90 days! Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here Check out all of our content online: Click Here

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