Gartner

Gartner ThinkCast

#47 in Technology · 🇧🇷 #69 in Technology · 🇮🇳

About the show

Gartner ThinkCast puts you at the intersection of business and technology with insights from the top experts on how to build a more successful organization, team and career in the Digital Era. Join us every Tuesday to get your competitive advantage. View all Gartner ThinkCast episodes at https://www.gartner.com/en/podcasts/thinkcast

Newest episodes

Gartner's Top Strategic Technology Trends for 2027: The Rise of the Agentic Workforce

Nov 12, 2026 13 min Video

What happens when AI agents outnumber human employees? In this special episode of ThinkCast, Gartner Distinguished Vice President Analyst Gene Alvarez joins from Gartner IT Symposium/Xpo in Orlando to break down the Top Strategic Technology Trends for 2027. From the rise of autonomous AI agents and digital employees to sovereign technology and the future of enterprise resilience, Gene explores the forces reshaping business and technology. Hear what CIOs and technology leaders should be doing today to prepare for what's next. You'll learn: Why organizations could soon have more AI agents than employees What an "agentic workforce" means for business growth and productivity How speech reasoning and world models are expanding AI beyond text Why governance, identity and control are becoming critical Dig deeper: Learn more about the Gartner Top Strategic Technology Trends for 2027 Explore more top insights from Gartner IT Symposium/Xpo™ See why Gartner is the world authority on AI Timestamps: (00:00) Intro (00:50) The three-course strategic menu for CIOs (01:49) Why technology is becoming the business itself (03:12) Course 1: Leverage the nontextual AI frontier (05:10) Course 2: Govern the autonomous agent platform (07:40) Course 3: Architect durable agility (11:07) The trend leaders may be least prepared for (12:03) Final takeaway for CIOs looking ahead

Stop Chasing Every AI Breakthrough (What CIOs Should Do Instead)

Oct 5, 2026 20 min Video

AI headlines are moving at warp speed, but do business leaders really need to react to every piece of news? In this episode of ThinkCast, Gartner Senior Director Analyst Deepak Seth returns to unpack what matters most in enterprise AI right now. From separating hype from reality to managing rising AI costs and preparing organizations for "human + AI" ways of working, Deepak shares practical guidance for CIOs trying to stay focused amid constant disruption. Drawing on conversations with executives across industries, he explains why data, context and governance remain the true foundations of AI success. You'll learn: Why the latest AI model isn't always the right one for your business How CIOs can cut through AI hype and focus on fit-for-purpose outcomes What "human + AI" workflows mean for jobs, skills and organizational design Why data, context and organizational memory will shape AI's next phase Dig deeper: Become a client for the latest AI insights Join us at Gartner IT Symposium/Xpo™ See why Gartner is the world authority on AI Timestamps: (00:00) Intro (02:40) The fundamentals leaders still can't ignore (05:00) Why the latest model isn't always the best (06:30) Preparing for human + AI work (09:22) Moving beyond productivity gains (11:31) Managing AI costs and business value (14:35)The power of data, context and memory (17:22) The future of intelligence

The Executive's Guide to Shaping Your Brand and Reputation

Sep 17, 2026 30 min Video

Strong execution might earn results, but it doesn't automatically build influence. In this episode of ThinkCast, Gartner Vice President Analyst Rob O'Donohue explains why CIOs can no longer afford to leave their leadership brand to chance. From understanding the difference between brand and reputation to diagnosing when a reset is needed, Rob shares a practical "4D" Framework to help leaders intentionally shape how they're perceived and trusted across the organization. You'll learn: Why "doing a great job" is no longer enough to build executive influence The difference between brand and reputation, and why both matter The three events that signal it's time for a leadership brand reset How CIOs can use feedback, GenAI and behavior change to strengthen their reputation What it takes to turn a desired leadership brand into a lasting perception Dig deeper: Become a client to learn more about building your brand Join us at Gartner IT Symposium/Xpo™ See why Gartner is the world authority on AI Timestamps: (00:00) Understanding the difference between brand and reputation (03:44) The 4D Framework for shaping executive perception (08:53) How GenAI can help strengthen your executive brand (12:00) Identifying gaps between perception and reality (18:36) Turning your brand strategy into daily habits (22:10) Why reputation changes more slowly than behavior (24:22) How to protect and sustain your executive reputation (27:16)The first step to building a stronger executive brand

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All episodes

The newest 50 of 306 episodes

Gartner's Top Strategic Technology Trends for 2027: The Rise of the Agentic Workforce

Nov 12, 2026 13 min Video

Stop Chasing Every AI Breakthrough (What CIOs Should Do Instead)

Oct 5, 2026 20 min Video

The Executive's Guide to Shaping Your Brand and Reputation

Sep 17, 2026 30 min Video

AI Ethics Explained: Preparing for the Human-AI Future

Sep 3, 2026 37 min Video

AI adoption is accelerating. But are organizations moving just as fast on AI ethics? In this episode of ThinkCast, Gartner Senior Principal Analyst Shanna Grafeld explores why AI ethics has become a business imperative, not just a technology concern. From human rights risks and workforce trust to governance, accountability and the evolving human-AI relationship, hear how leaders can stay ahead of AI challenges before they become costly problems. You'll learn: Why AI ethics is shifting from a compliance issue to a strategic business priority The human rights and trust risks organizations should be evaluating today How leaders can encourage AI adoption without creating overdependence What effective AI governance looks like in practice Dig deeper: Become a client to learn more about AI ethics Join us at Gartner IT Symposium/Xpo™ See why Gartner is the world authority on AI Timestamps: (00:42) Why AI ethics is now a business issue (02:31) Lessons from past technologies (04:40) Rethinking the human-AI relationship (09:50) Increase capability, not reduce accountability (12:20) The fears leaders should take seriously (15:00) Addressing workforce anxiety (19:52) Building proactive AI guardrails (28:24) The biggest challenges ahead (31:10) Where leaders should start today

The Autonomous Era Is Here: What Supply Chain Leaders Need to Do Next

Aug 20, 2026 22 min Video

The autonomous business era is no longer a future-state vision. It's already reshaping how supply chains operate. In this episode of Gartner ThinkCast, you'll hear from Gartner Senior Director Analyst Lindsay Azim as she delivers a preview of the 2026 Gartner Supply Chain Symposium/Xpo Opening Keynote. Drawing on both Gartner insights and real-world examples, she explores why success isn't about implementing AI first, fastest, or even best. It's about preparing supply chains for a future where people and machines work together to drive agility, resilience and growth. You'll learn: Why Gartner believes the autonomous business era is already underway How leaders should balance short-term AI value with long-term transformation The difference between an automation mindset and an autonomous mindset What autonomous-ready operations and workforces look like in practice Dig deeper: Register to attend a Gartner Supply Chain conference Download the Gartner Supply Chain Top 25 See why Gartner is the world authority on AI Timestamps: (00:00) Intro (01:31) A new business era begins (05:18) Defining autonomous business (07:10) What autonomous supply chains look like (09:35) The rise of machine customers (12:22) Success isn't about AI first (17:25) Exploitation versus exploration

Data and Analytics 2030: The Future AI-Native Enterprise

Aug 6, 2026 24 min Video

By 2030, AI models may be everywhere. Competitive advantage won't be. In this episode of Gartner ThinkCast, Distinguished Vice President Analyst and Chief of Research Rita Sallam explores what will separate the true leaders as AI becomes increasingly commoditized. Drawing from Gartner's vision for the AI-native enterprise, she outlines the critical shifts data and analytics leaders need to make now, from building trusted data and context foundations to rethinking workforce design, governance, and the role of AI agents in decision-making. You'll learn: Why trusted data will become the primary sources of AI differentiation How AI agents will reshape data and analytics workflows and operating models What AI-native organizations are doing differently to generate value Why "questioneers" may become the workforce advantage of the future Dig deeper: Register to watch the full webinar Enhance your data, analytics and AI strategy See why Gartner is the world authority on AI Timestamps: (00:00) Intro (01:40) A New AI Advantage (03:25) Beyond Models and Infrastructure (07:57) Three Shifts for D&A Leaders (12:08) Human-Agent Teams (16:45) Analytics Gets Automated (20:42) Hiring for the AI Era (22:40) Making AI Pay Off

Start With AI Literacy: Why Most Leaders Are Missing the Point

Jul 23, 2026 28 min Video

AI isn't failing. AI literacy is. Nearly half of CEOs say their AI investments are breaking even at best. In this episode of ThinkCast, Gartner Distinguished Vice President Analyst Mandi Bishop explains why the biggest barrier to AI value isn't the technology — it's people's ability to work effectively with it. Learn how critical thinking, prompt discipline and AI literacy can improve adoption, reduce risk and unlock better business outcomes. You'll learn: Why AI literacy — not more AI tools — is the foundation for AI success How prompt discipline can improve output quality and reduce AI costs The critical thinking skills employees need to work effectively alongside AI Practical steps leaders can take to drive sustained AI adoption and value Dig deeper: Become a client to learn more about AI literacy Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI Timestamps: (00:00) Intro (02:22) The hidden risks of low AI literacy (05:30) Why leaders keep buying more tools (08:40) Who owns AI literacy? (09:50) Building an AI-literate workforce (15:50) Why AI literacy affects everyone (21:20) Making AI literacy stick (25:16) The first step leaders should take

AI Needs People: Why CIOs Are Rethinking the Productivity Play

Jul 9, 2026 25 min

Many companies cut talent in pursuit of AI value. Now they're discovering what was lost in the process. In this episode, we explore a shift taking place in organizations' AI journeys: after an initial rush to pursue productivity gains and cost savings, many leaders are rediscovering that human expertise is essential to realizing AI's full value. Gartner Senior Executive Partner Denise McCurdy joins us to share what she's hearing directly from CIOs as they navigate mounting pressure to deliver AI outcomes, implement agentic AI and prepare for new operating models — all while preserving the people, knowledge and relationships that drive lasting transformation. You'll learn: Why productivity gains alone rarely create lasting AI value The difference between "blue money" and "green money" outcomes How organizations are rehiring talent they initially replaced Why CIOs must deepen collaboration with CFOs and business leaders Dig deeper: Download the 1H 2026 Gartner CIO Report Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI

How Executives Actually Talk About AI

Jun 25, 2026 27 min

In this episode of Gartner ThinkCast, we explore how executive conversations about AI are rapidly evolving — and why focusing on ROI alone is no longer enough. Drawing from his standout session from Gartner CIO Leadership Forum, VP Analyst Nate Suda unpacks three distinct C-suite perspectives shaping AI strategy today: value, workforce and operating philosophy. You'll learn: The three critical AI conversations happening across the C-suite Why ROI is no longer a sufficient measure of AI success How "human-plus" work and shifting team boundaries are reshaping the organization What defines an AI-shaped enterprise and how to start thinking like one Dig deeper: Learn how to communicate AI's value Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI

The 3 Practices for Leading Through Uncertainty

Jun 18, 2026 9 min

In this episode of Gartner ThinkCast, we dive into what strong leadership really looks like when the path ahead is unclear. From economic disruption to AI-fueled transformation, uncertainty is now a defining feature of the business landscape. Gartner expert Mary Mesaglio returns to offer a succinct and timely playbook. Drawing from conversations with CEOs, CIOs and senior leadership around the globe, Mary shares three practical strategies for leading through volatility, ambiguity and change. Learn why clear communication, hyper-focused priorities and transparent guiding principles are the essential tools every executive and new leader needs today. You'll learn: Why corporate-speak fails in times of change and what to say instead The 10x10x10 rule for reinforcing priorities with your team How guiding principles offer stability and direction Dig deeper: See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights Learn how to create a strategic workforce plan

Get AI ROI Unstuck: From Productivity to True Business Value

Jun 11, 2026 25 min

AI is delivering pockets of productivity, but far less business value than expected. In this episode of Gartner ThinkCast, Distinguished VP Analyst Fran Karamouzis explores why so much AI ROI remains stuck inside organizations, never reaching the bottom line. While many leaders expect gains in individual productivity to translate directly into financial outcomes, legacy processes, siloed structures and outdated operating models often prevent that value from scaling. In a preview of a recent standout webinar, you'll hear what it really takes to unlock measurable impact — from rethinking how work flows across teams, to redesigning end‑to‑end processes, and leading the organizational change required to make AI stick. You'll learn: Why productivity gains alone don't guarantee financial returns Where AI value gets trapped inside workflows and operating models How to redesign work around end‑to‑end outcomes, not individual tasks What it takes to lead organizational change and consistently convert AI into ROI Dig deeper: Register to watch the full "Value is Trapped" webinar Learn how to prove quantifiable value from AI See why Gartner is the world authority on AI

The AI Services Split: From Digital to Phygital

Jun 4, 2026 24 min

AI is pushing the services industry into a new kind of competitive divide. In this episode of Gartner ThinkCast, Gartner experts Craig Lowery and Scott Frederick explore the growing split in AI services — where platform-driven, AI-enabled providers are accelerating ahead, and digital-only models are struggling to keep up. From autonomous agents and intelligent service delivery platforms to the rise of "phygital" experiences, they unpack how AI is moving beyond apps into real-world environments — and what that means for competition, growth and strategy. You'll learn: Why the AI services market is splitting and who's winning How AI agents and platforms enable "growth without growth" Why hyperscalers threaten digital-only service strategies Where "phygital" experiences create new competitive advantage Dig deeper: Download the Top 3 Priorities for Tech Services Leaders Learn more about Gartner for Tech Services Practice Leaders See why Gartner is the world authority on AI

The 2026 Hype Cycle for Agentic AI: What Leaders Need to Know

May 28, 2026 22 min

Agentic AI is likely the most hyped technology in enterprise IT, but its long-term potential is still just as real. In this episode of Gartner ThinkCast, Distinguished VP Analyst Rajesh Kandaswamy breaks down the 2026 Hype Cycle for Agentic AI — what it is, why it matters, and how leaders can separate real opportunity from market noise. From rising investment interest to the challenges of governance, integration and scale, this conversation unpacks where organizations are today — and what comes next. You'll learn: What Gartner Hype Cycles reveal and how to use them effectively Why agentic AI is at peak hype, but still early in adoption The real barriers to success: governance, guardrails and clean data How to identify high-value use cases and avoid "agent washing" Dig deeper: Download the full Hype Cycle for Agentic AI See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights

Turn AI Risk Into a Resilience Advantage

May 21, 2026 27 min

AI adoption is accelerating fast, but so is enterprise risk. In this episode of Gartner ThinkCast, Distinguished VP Analyst Paul Furtado explores the growing reality facing leaders: nearly every organization is investing in AI, yet most expect it to increase their risk profile. Drawing from real-world examples, Paul breaks down how AI can shift from a source of exposure to a powerful driver of resilience — reducing remediation time, improving threat detection, and strengthening fraud prevention. You'll learn: The three priorities leaders must get right: security, governance and talent How to focus on AI use cases that actually reduce risk What separates successful AI adoption from high-speed failure Dig deeper: Learn more and download the 2026 Gartner CIO Report Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights

Scaling Agentic AI: Why CIOs Can't Go It Alone

May 14, 2026 27 min

Agentic AI is already reshaping how work gets done, and the biggest risk for CIOs isn't failure, it's falling behind. In this episode of ThinkCast, Gartner VP Analyst Brandon Germer explains why scaling agentic AI can't be done in silos, and how CIOs must co-lead with other C-suite members to build the financial, operational, and governance foundations for enterprise-wide impact. You'll learn: Why the biggest risk in agentic AI isn't failure — it's waiting too long to act What it takes to scale AI beyond isolated use cases into enterprise-wide systems How to align the CIO, CFO, COO and CHRO around shared outcomes Why the CIO's role is shifting from technology owner to orchestrator Dig deeper: Download our guide to realizing AI value Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights

Inside the Top Cybersecurity Trends for 2026

May 7, 2026 21 min

AI is accelerating. Threats are evolving. And the pressure on cybersecurity leaders has never been higher. In this episode of ThinkCast, we explore the trends shaping 2026 — where AI adoption, agentic systems, and mounting regulation are pushing security programs to their limits and forcing CISOs to rethink how they operate and where they invest. Gartner experts Chiara Girardi and William Candrick break down the most critical shifts, from AI-powered social engineering and behavior risk, to automation in the Security Operations Center (SOC), postquantum urgency, and securing AI agents through modern identity strategies. You'll learn: Why AI is breaking traditional security awareness models How SOC teams must evolve without losing critical skills What "harvest now, decrypt later" means for your data How identity is becoming the control plane for AI agents Dig deeper: Watch the Top Trends in Cybersecurity for 2026 webinar Download the full Top 8 Trends in Cybersecurity breakdown See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights

The 4 Cs of Manager Communication: How to Build Trust, Clarity and Engagement

Apr 28, 2026 18 min

Managers are stretched thin, but remain the most powerful voice for employee trust. In this episode of ThinkCast, Gartner VP Analyst Alexandra Earl introduces the 4 C's of Manager Communication Competencies: Championing, Coaching, Conversing and Connecting. From helping employees link strategy to daily work, to creating true two-way dialogue, Alexandra outlines a clear framework to elevate communication and improve team engagement. You'll Learn: Why managers remain the most effective communication channel The 4 essential communication competencies every manager must build How contextualization helps employees see themselves in strategy Practical steps for self-assessment and peer support networks Dig deeper: Learn more about Gartner for Communication Leaders Benchmark yourself with the Gartner Communications Score Tool See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights This episode originally aired September 9, 2025

AI After the Hype: Why Scaling Value Means Quitting More

Apr 21, 2026 25 min

AI hype hasn't disappeared, but patience has. In this episode of ThinkCast, recorded from the Gartner CIO Leadership Forum Opening Keynote, Gartner VP Analyst Tori Paulman breaks down why many AI initiatives stall after early wins — and what separates CIOs who move through the hype from those who fail to generate lasting value. Hear why organizations making real progress with AI aren't chasing the next breakthrough use case. Instead, they're changing how they decide what to stop, when to quit, where to double down, and how to lead through the Trough of Disillusionment. You'll learn: How CIOs who deliver value decide when to persist, pivot, or pull the plug What it really means to scale AI beyond pilots and proofs of concept Why "quitting better" is a leadership skill — not a failure How to move from AI hype toward an AI‑shaped organization Dig deeper: Download our guide to realizing AI value Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights

The "AI-Free" Trust Disruption: Backlash or the Future of Responsible AI?

Apr 14, 2026 24 min

AI is now everywhere, but trust is breaking down just as fast. As synthetic content floods our feeds and workflows, leaders face a new question: when does AI help, and when does it quietly undermine credibility? In this episode of ThinkCast, Gartner Senior Director Analyst Deepak Seth returns to explore a growing counter‑movement: the rise of "AI‑free" trust. From content labels that signal human creation to new expectations around AI governance, Deepak breaks down why trust — not capability — is becoming the defining challenge of the next AI era. You'll learn: Why "AI‑free" could become the new organic label for content and brands How trust, provenance and context shape responsible AI use What recent high‑profile failures reveal about over‑automation risks How CIOs can build guardrails without stalling innovation Dig deeper: Watch the 7 Disruptions You Might Not See Coming Become a client to learn more about AI governance, trust and risk See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights

The AI Upskill Most Teams Are Overlooking

Apr 7, 2026 31 min

Most AI initiatives don't fail because the technology is wrong; they fail because the humans around it stop thinking as carefully as they used to. In this episode of ThinkCast, recorded from a live session at Gartner CIO Leadership Forum, Gartner Distinguished VP Analyst Mandi Bishop breaks down why so‑called "soft skills" have quietly become the hardest — and most essential — capability to scale in the age of AI. From practical workforce exercises to Mandi's own racing experience, hear how over‑reliance, complacency and automation bias creep in — and how CIOs can rebuild critical thinking, judgment and contextual awareness to turn AI tools into true performance accelerators. You'll learn: Why automation bias is one of the biggest hidden risks in AI adoption How soft skills like skepticism and judgment directly impact AI outcomes Why hands‑on techniques, like hallucination hunts, can build real AI literacy How better prompting reinforces human thinking instead of replacing it What CIOs can do now to operationalize soft skills across the enterprise Dig deeper: Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights

Human Moments That Matter in an AI‑Driven Customer Experience

Mar 31, 2026 24 min

AI can answer faster, personalize at scale, and automate entire customer journeys, but it can't make someone feel seen. In this episode of ThinkCast, recorded from a live session at Gartner CIO Leadership Forum, Gartner Distinguished VP Analyst Don Scheibenreif explores why customer experience breaks down when efficiency overtakes empathy — and what CIOs can do to keep humanity at the center of AI‑driven design. Through real‑world stories from travel, retail, financial services and the public sector, Don shows how "moments of humanity" shape trust, loyalty and long‑term growth. You'll learn: What happens when organizations over‑automate customer relationships How to recognize and design for moments that truly matter Where empathy fits into AI‑driven efficiency efforts Why CX challenges often stem from design decisions, not technology limits How CIOs can ensure AI enhances experiences without dehumanizing them Dig deeper: Attend a Gartner CIO Conference near you See why Gartner is the world authority on AI Try out AskGartner for more AI-powered insights

How AI Really Thinks — and Why It Hallucinates

Mar 24, 2026 13 min

In this episode of ThinkCast, we explore one of the most persistent — and evolving — challenges with AI: hallucinations. Gartner Chief of Research Chris Howard breaks down what hallucinations really are, why they happen and what they reveal about how machines think. From multiagent systems to physics-informed neural networks, discover how the next wave of AI innovation is moving beyond prediction and toward precision, all while relying on AI-ready data. You'll learn: Why hallucinations happen and what they say about how AI works How multiagent systems and PINNs are changing how machines reason When to use probabilistic neural networks vs. deterministic tools Why not every business problem needs AI How hallucinations might actually help reframe your thinking Dig deeper: Download Gartner's CIO Agenda for 2026 Try out AskGartner for more AI-powered insights See why Gartner is the world authority on AI

AI Is Ready, Your Workforce Isn't: Why AI ROI Falls Short

Mar 17, 2026 19 min

Most organizations don't have an AI problem — they have a human readiness problem. Despite massive investment and accelerating adoption, most AI initiatives are falling short of real business impact. The reason isn't immature technology. It's that workforces, roles and leaders haven't been prepared for what AI actually changes. In this episode, Gartner VP Analyst Alicia Mullery explains why the gap between AI innovation and AI outcomes continues to widen. In a preview of her recent webinar on workforce readiness, you'll hear what's really happening: not mass layoffs, but hiring restraint, role redesign, and a strategic remix of talent — all of which demand far more change management than most organizations anticipate. You'll learn: Why most AI initiatives stall at productivity gains instead of delivering financial ROI The three types of AI value and how confusion between them derails results What's actually happening to jobs as AI adoption accelerates The essential skills every employee needs in an AI‑dominant future Why change management is the missing linchpin for sustained AI impact Dig deeper: Register to watch the full Workforce Readiness webinar Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI

No APIs, No AI: Organizing Software Engineering for Today's AI Reality

Mar 10, 2026 17 min

How should software engineering evolve for the age of AI? As organizations rush to weave GenAI and agentic AI into every product and workflow, engineering teams face a new reality: you can't scale AI without redesigning how software gets built. In this episode, Gartner experts Manjunath Bhat, Akis Sklavounakis and Shameen Pillai break down what that redesign actually looks like. They'll explore the team structures that help scale GenAI to repeatable delivery, the platform patterns that reduce cognitive load and drive value, and the API strategies that AI implementation can't function without. You'll learn: Why GenAI efforts fail without the right team structures How platform engineering reduces complexity and accelerates delivery Why APIs are the backbone of GenAI and agentic AI The five‑dimension API maturity model and where to focus first The tools and next steps to scale AI safely and effectively Dig deeper: Learn more with Gartner for Software Engineering Leaders See why Gartner is the world authority on AI Become a client to try AskGartner

Mastering the Hype Cycle: How Cybersecurity Leaders Win With AI

Mar 3, 2026 34 min

AI hype isn't slowing down, and for cybersecurity leaders, that's exactly the point. As organizations race to inject generative AI and AI agents into every corner of the business, CISOs face a new challenge: cutting through inflated expectations without getting left behind. In this preview of the Opening Keynote from Gartner Security & Risk Management Summit, Gartner experts Christine Lee and Leigh McMullen explain why now is the moment for cybersecurity to stop resisting the Hype Cycle, and start using it as a strategic advantage. You'll learn: Why AI hype is becoming a catalyst, not a distraction, for cybersecurity How to use outcome‑driven metrics to guide smarter investments The biggest risks and realities of GenAI and AI agents What early AI adopters in cybersecurity are doing differently How embracing hype can strengthen resilience and unlock innovation Dig deeper: Explore more Gartner for CISOs insights Attend a Gartner Cybersecurity Conference near you See why Gartner is the world authority on AI Become a client to try AskGartner

A World Without Truth: Building TrustOps for the AI Era

Feb 24, 2026 22 min

Disinformation isn't just a societal problem anymore — it's an enterprise risk with real operational, financial and reputational consequences. And as AI supercharges the volume, speed and precision of misleading content, leaders are suddenly facing a new kind of threat: one that can't be contained by traditional cybersecurity alone. Distinguished VP Analyst and Gartner Fellow Dave Aron joins us to unpack why organizations must prepare for a "world without truth" — and why building an enterprise-wide discipline called TrustOps is the next essential capability for leaders across the C-suite. You'll learn: Why disinformation is exploding into a trillion‑dollar risk How industrial disinformation works Why cybersecurity can't handle modern misinformation The top 90‑day moves leaders must make to protect brand trust How a Trust Council becomes your frontline defense Dig deeper: Buy the book, "World Without Truth" Attend a Gartner CIO Conference near you Try out AskGartner for more AI-powered insights See why Gartner is the world authority on AI

IT Operations Are Not Ready for AI Agents: How to Respond Today

Feb 17, 2026 23 min

AI is accelerating faster than most IT organizations can keep up, and I&O leaders are feeling the impact. In this episode, Gartner experts Autumn Stanish and Paul Delory break down what AI's rapid rise really means for IT operations, and why doing nothing is no longer an option. Drawing from their Opening Keynote presented at Gartner IT Infrastructure, Operations & Cloud Strategies Conference, Autumn and Paul reveal the risks, realities and opportunities behind AI agents — and the urgent changes I&O teams must make to stay in front of the business instead of falling behind it. Tune in to discover: The growing risk of "AI agent sprawl" and how to prevent it Why outdated operating models make I&O the bottleneck for AI adoption How continuous operations creates the guardrails needed for safe, scalable AI The roadmap that prepares your infrastructure for AI agents today Dig deeper: Download the I&O Leadership Roadmap Attend a Gartner I&O Conference near you Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI

Nail Your Next Board Presentation: The Framework Every CIO Needs

Feb 10, 2026 29 min

Board presentations are high‑stakes, and most CIOs are still missing the mark. In this episode, Gartner expert Tina Nunno reveals why board members remain uncertain about the value of tech investments, and how CIOs can flip the script with a sharper, simpler, shareholder‑value‑first narrative. Pulled from her recent webinar on board presentation prep, Tina breaks down how to align every message to what boards actually care about, cut rework across your team, and deliver a value story compelling enough to earn trust — and investment. Tune in to discover: Why 76% of board members lack confidence in current IT investments The value framework CIOs can use to link tech investments directly to business outcomes Ways to streamline prep time while improving clarity, credibility and impact How to communicate risk, ROI and innovation without overwhelming the board Dig deeper: Watch the full CIO Board Presentation Prep webinar Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI

Your CEO's Priorities for 2026: The New Executive Playbook

Feb 3, 2026 25 min

CEOs are entering 2026 under intense pressure. Turbulent markets, geopolitical shifts and the accelerating impact of AI have created a series of "wicked messes" that demand new leadership playbooks. In this episode, Distinguished VP Analyst Don Scheibenreif breaks down Gartner's CEO Agenda for 2026 and what it means for CIOs navigating the same uncertainty. Drawing from his presentation at Gartner IT Symposium/Xpo, Don reveals how CEO priorities are shifting — from managing turmoil‑driven growth to solving the AI value conundrum — and where CIOs can step in with clarity, direction and strategic influence. Tune in to discover: Why CEO confidence is wavering and the forces driving it How geopolitical factors are reshaping markets, supply chains and tech choices Where CEOs see expansion opportunities despite economic instability Why AI's promise is clear, but its value remains hard to capture How sovereignty, infrastructure and regulation are redefining the AI landscape Dig deeper: Watch the Leadership Vision for Tech CEOs webinar Attend a Gartner CIO Conference near you Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI

The Disruptions That Will Reshape Everything by 2030

Jan 27, 2026 25 min

The future rarely arrives quietly. Disruptions — both anticipated and unexpected — are already reshaping the technology landscape, and CIOs need to be ready before they hit. In a preview of his presentation from Gartner IT Symposium/Xpo, Distinguished VP Analyst and Gartner Fellow Daryl Plummer explores the pivotal disruptions that could accelerate change faster than most leaders realize. These insights go beyond prediction; they're a roadmap for recognizing, prioritizing and responding to forces that will redefine IT strategy and business value in the years ahead. Tune in to discover: How AI and human behavior are colliding Why AI‑free trust and certification will matter How AI sovereignty is shifting global power What AI agents mean for the future of work Which technologies could transform entire markets How to spot disruption before it accelerates Dig deeper: Become a client to see the full list of disruptions Attend a Gartner CIO Conference near you Try out AskGartner for more AI-powered insights See how Gartner is the world authority on AI

HR's New Mandate: Redesign Work for the AI Era

Jan 20, 2026 25 min

Although AI is everywhere, most initiatives aren't moving the needle on growth or cost. That's why HR leaders have a new mandate — stop focusing only on the workforce and start redesigning the work itself. In a preview of their Opening Keynote from Gartner HR Symposium/Xpo, Gartner experts Harsh Kundulli and Katie Sutherland reveal how HR can lead the way in three major shifts in work: augment to make existing work better; reengineer to redesign workflows and functions; and invent to create new AI-based ways of working. Discover how to: Rethink work to drive growth and cost optimization Understand the three types of work change: augment, reengineer, invent Turn employees into AI value creators with guided adoption Build strong CHRO–CIO partnerships to unlock AI's potential Equip leaders to lead through AI transformation with practical tools Dig deeper: Register for the Future of Work Trends live webinar Join us at a Gartner HR Conference near you Download the full 9 Future of Work Trends for 2026 See how Gartner is the world authority on AI

The Truth Behind AI Layoffs and the Future of Work Trends for 2026

Jan 13, 2026 33 min

AI-driven layoffs are making headlines, but is AI really the main culprit? Or is the story more complex? As organizations enter 2026, leaders face rising performance expectations, cultural strain, and mounting pressure to deliver productivity gains that rarely materialize. What does this mean for the future of work? In this episode of Gartner ThinkCast, host Alexis Wierenga talks with Gartner expert Emily Rose McRae to break down Gartner's Future of Work Trends for 2026. From the truth behind AI-related workforce reductions, to the hidden risks of AI "workslop" and the growing importance of mental fitness, Emily Rose shares actionable insights for HR leaders, CIOs and executives navigating an AI-enabled workplace. You'll learn: Why most AI-driven layoffs aren't what they seem How "workslop" creates a hidden productivity drain in organizations Why leaders aren't seeing expected productivity gains Why performance pressure is rising and how to protect culture The critical role of mental fitness in an AI-first world Dig deeper: Download the full 9 Future of Work Trends for 2026 Register for the Future of Work Trends live webinar Join us at a Gartner HR Conference near you See how Gartner is the world authority on AI

Gartner's CIO Agenda for 2026: The A.R.T. of Effective Execution

Jan 6, 2026 18 min

As CIOs enter 2026, the pressure is on: Budgets are flat, headcount is tight, and yet expectations for growth, innovation, and AI adoption are soaring. How can technology leaders deliver impact when resources are constrained and the pace of change is relentless? In this episode of Gartner ThinkCast, Gartner expert Chris Howard walks through the latest CIO Agenda survey results for 2026, as debuted at Gartner IT Symposium/Xpo. From navigating geopolitical vendor risk to shifting planning cycles and driving financial impact beyond productivity, Chris shares actionable insights for CIOs looking to lead with agility, manage risk strategically, and push through uncertainty with tenacity. Tune in to discover: Why agility, risk and tenacity are the defining traits of successful CIOs in 2026 How to pivot from annual planning to dynamic reprioritization Why rethinking your vendor mix is critical amid rising digital sovereignty How to move beyond productivity gains to deliver measurable financial impact What AI adoption means for talent strategies and organizational resilience Dig deeper: Download more insights from the CIO Agenda for 2026 Join us at a Gartner CIO Conference near you See how Gartner is the world authority on AI

Best of 2025 | Build, Buy or Bring-Your-Own AI: What's on Your Tech Sandwich?

Dec 30, 2025 46 min

As we close out the year, we're bringing you some of 2025's standout ThinkCast episodes. Today's episode, originally released in April, explores how leaders can scale AI using Gartner's "AI tech sandwich": In this episode of Gartner ThinkCast, we tackle one of the most pressing questions facing executive leaders today: How should organizations approach AI deployment? Gartner Distinguished VP Analyst Whit Andrews joins host Karen Stokes Lockhart to help answer whether leaders should build, buy or blend when approaching their AI integration, while further exploring Gartner's "AI technology sandwich" framework. Tune in to hear Whit and Karen discuss the multiple layers of enterprise AI, including embedded AI, bring-your-own AI and the critical governance decisions that support a responsible, scalable foundation for IT and tech leaders navigating a complex AI landscape. Dig Deeper: Download the guide to Deploying AI in Your Organization Register to attend a Gartner CIO Conference near you

Best of 2025 | The Future of Customer Experience: AI Agents, Machine Customers and What CEOs Must Know

Dec 23, 2025 24 min

As we close out the year, we're bringing you some of 2025's standout ThinkCast episodes. Today's episode, originally released in May, dives into the rapid emergence of machine customers and how AI agents are transforming customer experience looks: In this episode of Gartner ThinkCast, we explore what customer experience looks like today — a world where your most valuable customers might not even be human. Gartner Distinguished VP Analyst Don Scheibenreif joins host Alexis Wierenga to unpack how CEO perceptions, AI agents and machine customers are reshaping CX strategy. Drawing from Gartner's latest CEO research, Don shares critical insights on the shift in customer expectations, the rapid emergence of autonomous buyers and the emotional impact of AI adoption. Whether you're designing for humans, machines or both, this episode offers a roadmap for getting customer experience right in an AI-first future. Tune in to discover: Why CEOs may not know their customers as well as they think What machine customers are and why they matter now The key blind spots in AI-driven CX strategies How to balance automation and humanity to create trust Dig deeper: Attend a Gartner Conference near you Watch more insights on When Machines Become Customers Watch the full conversation on YouTube

The Future of AI Implementation: What's After AI Agents?

Dec 16, 2025 28 min

AI is transforming faster than leaders can rewrite their strategies, and staying ahead requires a new kind of clarity. So how do you move beyond experimentation and hype to build AI that truly delivers business value? In this episode of Gartner ThinkCast, Gartner Director Analyst Deepak Seth joins to explore what's next in AI implementation, including what comes after AI agents. He'll break down where AI really sits on the Gartner Hype Cycle today, why organizations struggle to operationalize new capabilities, and how leaders can stay grounded while still planning for a rapidly shifting future. Tune in to discover: How to overcome the most common implementation pitfalls Why value from AI is a journey, not an overnight return How to make forward-looking decisions without falling into "wait and see" paralysis Why AI agents won't define the long-term future of enterprise AI What bold predictions could reshape the next decade Dig deeper: Explore the CIO Agenda for 2026 Try out AskGartner for more trusted insights Become a client to read more about distributed human computing and other future-looking insights

Top Tech Trends 2026: Meet the Innovation Superheroes

Dec 9, 2025 24 min

As disruption accelerates and AI becomes indispensable, CIOs and technology leaders face a critical question: How do you harness innovation without losing control? In this episode of Gartner ThinkCast, Gartner experts Gene Alvarez and Tori Paulman walk through the Top Strategic Technology Trends for 2026, as debuted at Gartner IT Symposium/Xpo. They explore why the pace of change is faster than ever, and how three new "innovation superheroes" — the Architect, the Synthesist, and the Vanguard — can help organizations build resilience, orchestrate intelligent systems and safeguard digital trust. Tune in to discover: Why 2026 marks the end of "optional AI," and what that means for your strategy How AI-native development platforms and supercomputing will transform productivity Why multiagent systems and domain-specific language models are key to reducing complexity How physical AI bridges the digital and physical worlds Why preemptive cybersecurity and digital provenance are essential for enterprise protection Dig deeper: Download the full Top Strategic Technology Trends for 2026 Join us at a Gartner CIO Conference near you Become a client to try out AskGartner for more trusted insights

AI Shockwaves Explained: Disrupt Before You're Disrupted

Dec 2, 2025 19 min

As generative AI moves from novelty to necessity, its most profound impact isn't in incremental efficiency — it's in the shockwaves that ripple across industries. These disruptions challenge pricing models, rewrite competitive dynamics and even blur the boundaries between entire sectors. So how do you prepare to create — or counter — these seismic shifts? In this episode of Gartner ThinkCast, Gartner Distinguished VP Analyst Hung LeHong explores the concept of AI shockwaves: what they are, why they matter more than productivity gains, and how organizations can anticipate and harness them. Tune in to discover: Why first-order AI effects aren't enough to drive true disruption How shockwaves emerge and the three levels of impact to watch What it takes to move from cost savings to market-changing innovation Why only 1 in 50 organizations succeed in creating disruption Dig deeper: Learn more about AI shockwaves Register to watch the full webinar Become a client to try out AskGartner for more trusted insights

IT Symposium/Xpo Opening Keynote 2025: Gartner's Golden Path for CIOs

Nov 25, 2025 25 min

As AI capabilities surge ahead, human readiness is struggling to keep pace — and that imbalance could derail your path to real value. So how can CIOs and IT leaders navigate this gap and avoid costly missteps? In this episode of Gartner ThinkCast, you'll hear the first 20 minutes of the Opening Keynote from Gartner IT Symposium/Xpo 2025, straight from the stage in Orlando. Gartner experts Alicia Mullery and Daryl Plummer reveal why the odds of achieving AI ROI remain stubbornly low, and what leaders must do to walk the "golden path" toward sustainable outcomes. Tune in to discover: Why human readiness is the biggest obstacle to AI success How to plan for the hidden "transition mortgage" behind AI costs Why conversational agents aren't enough How to handle vendor selection in the era of digital nation states Why a value remix strategy can unlock growth without workforce chaos Dig deeper: Download the Opening Keynote takeaways on AI readiness Join us at a Gartner CIO Conference near you Become a client to try out AskGartner for more trusted insights

The 4 Biggest Challenges for IT Leaders in 2026

Nov 18, 2025 6 min

Leadership won't get any easier in 2026. Geopolitical volatility, accelerating AI disruption and workforce identity shifts are creating unprecedented challenges for IT leaders. So how can you prepare? In this mini episode of ThinkCast, recorded at Gartner IT Symposium/Xpo in Orlando, Gartner Distinguished VP Analyst Mary Mesaglio sums up the insights from her dozens of onsite conversations with CIOs and top IT leaders. In just four minutes, she breaks down the four challenges shaping IT leadership into 2026, and offers practical strategies to navigate uncertainty with confidence. Tune in to discover: The 4 challenges redefining IT leadership in 2026 Why optionality matters for decision-making in volatile times How AI vendor races complicate long-term technology bets Why identity threats demand a new leadership approach Dig deeper: Download the Opening Keynote takeaways Join us at a Gartner CIO Conference near you Become a client to try out AskGartner for more trusted insights

From Guardian to Catalyst: 8 Forces Reshaping CFO Identity

Nov 11, 2025 23 min

As economic volatility, cost pressure and technological acceleration reshape the finance landscape, CFOs are facing a pivotal identity shift. The instinct to protect the enterprise through tighter controls may no longer serve the moment. So what does it take to lead with resilience and unlock growth? In this episode of ThinkCast, Gartner experts Clement Christensen and Mallory Bulman revisit their Opening Keynote from the Gartner Finance Symposium/Xpo. They introduce the "Catalyst CFO" — a new leadership identity designed for disruption — and explore the eight forces reshaping finance, from AI-enabled decision-making to discontinuous regulatory change. Tune in to discover: Why the "guardian" CFO mindset may be holding your organization back The eight forces transforming finance and how to respond How AI agents are changing the nature of financial decision-making Why identity is the most underutilized leadership tool What Catalyst CFOs do differently to drive agility, innovation, and growth Dig deeper: Download the Gartner CFO Report Join us at a Gartner Finance Conference near you Become a client to try out AskGartner for more trusted insights

Walking the Golden Path to Value: Aligning AI Readiness and Human Readiness

Nov 4, 2025 12 min

As AI capabilities accelerate faster than many organizations can adapt, CIOs are being challenged to balance ambition with readiness. So how can leaders walk the "golden path" to real, sustainable value? In this episode of ThinkCast, Gartner experts Alicia Mullery and Daryl Plummer break down their Opening Keynote from Gartner IT Symposium/Xpo, and explore how to align both AI readiness and human readiness to capture meaningful outcomes. They discuss why many AI initiatives struggle to achieve ROI, how to measure "good enough" accuracy, and what it means to scale AI maturity without leaving your workforce behind. Tune in to discover: Why only 1 in 5 AI initiatives see real return — and how to change the odds How to use the Gartner Positioning System to evaluate readiness The difference between conversational agents and autonomous decision-making agents Why a value remix may be more effective than workforce reduction How aligning tech readiness and human capability unlocks "shockwave" innovation Dig deeper: Download the Opening Keynote takeaways on AI readiness Join us at a Gartner CIO Conference near you Become a client to try out AskGartner for more trusted insights

From Gartner IT Symposium/Xpo: What's Ahead for CIOs in 2026 and Beyond

Oct 24, 2025 26 min

As 2026 approaches, AI innovation is accelerating faster than human readiness — so how can CIOs and IT leaders stay ahead? In this episode of Gartner ThinkCast, recorded on site at Gartner IT Symposium/Xpo in Orlando, Florida, Gartner experts Chris Howard and Gene Alvarez share key takeaways from three cornerstone sessions: the Opening Keynote, Top Strategic Technology Trends, and the CIO Agenda. They explore how CIOs can walk the "golden path" to value, balance AI ambition with operational readiness and prepare their teams for a future defined by agility, risk management and tenacity. Tune in to discover: Why heroes are made in the Trough of Disillusionment How CIOs can align human and AI readiness The rise of multiagent systems and domain-specific language models What the Architect, Synthesist and Vanguard roles mean for 2026 strategy Why success depends less on budget and more on resilience, adaptability and trust Dig deeper: Download the Opening Keynote takeaways on AI readiness Explore Gartner's Top Strategic Technology Trends for 2026 Join us at a Gartner CIO Conference near you Become a client to try out AskGartner for more trusted insights

Your IT Symposium/Xpo Primer: Top AI Insights From the Past Year

Oct 14, 2025 27 min

In this episode of ThinkCast, we're setting the stage for Gartner IT Symposium/Xpo 2025. You'll hear Gartner experts Mary Mesaglio, Hung LeHong, Gene Alvarez and Daryl Plummer revisit the past year's most impactful IT insights to help you prepare for what's next — from navigating two AI races and unlocking deep productivity to understanding agentic AI and the rise of guardian agents. Keep listening for practical guidance on setting your AI pace, managing costs and spotting the disruptions that will define IT strategy in 2026 and beyond. Tune in to discover: Why two AI races matter — and which one you're really in How to find "deep productivity zones" for GenAI success Why neophilia and change champions accelerate adoption What agentic AI means for automation beyond RPA How guardian agents will transform security and oversight Dig deeper: Buy tickets to Gartner IT Symposium/Xpo Become a client to try out AskGartner for more trusted insights

The GenAI Productivity Trap: Why Faster Isn't Always Better

Oct 8, 2025 19 min

In this episode of ThinkCast, we continue last week's discussion around AI value with a question many enterprise leaders still face: Why has increased productivity from GenAI initiatives not led to more value from AI overall? Gartner Senior Director Analyst Nate Suda will walk through how productivity does not automatically equal value, and the often-misunderstood link between the two. From productivity leakage and task-level blindspots to bottlenecks, prioritization strategies and use case misfires, Suda delivers a clear framework for where to focus — and who to focus on — to get the most out of GenAI. Tune in to discover: Why productivity does not equal value What productivity leakage looks like and how to stop it How to match GenAI use cases to employee experience Four ways to define productivity beyond just speed or time saved This episode originally aired July 15, 2025. Dig Deeper: Buy tickets to Gartner IT Symposium/Xpo Register to watch Beyond Productivity: How CIOs Can Cut Costs with Generative AI Read For AI Value, Focus on Your Use Cases

Turn AI Promises Into Measurable Business Outcomes

Sep 30, 2025 24 min

Executives are asking the same question in 2025: Where is the value AI was supposed to deliver? In this episode of ThinkCast, Gartner experts Mary Mesaglio and Rita Sallam outline how leaders can define, measure and maximize AI value across the enterprise. From productivity gains that don't translate directly to financial returns, to high-stakes bets that could rewrite industry rules, they explain why leaders must manage AI investments as a balanced portfolio — spanning return on investment, return on employee and return on the future. Tune in to discover: Why productivity leakage hampers measurable value How to structure AI investments across ROI, ROE and ROF The differences between Defend, Extend and Upend use cases Why AI-ready data, governance and business change are critical Dig deeper: Buy tickets to Gartner IT Symposium/Xpo Watch the full webinar on AI value Become a client to try out AskGartner for more trusted insights

AI, Strategy & Marketing Growth: What Every CMO Must Do Now

Sep 23, 2025 25 min

CMOs are facing extraordinary expectations — from the enterprise, customers and their own teams. In this episode of ThinkCast, Gartner experts Alex De Fursac Gash and Kristina LaRocca-Cerrone cover a portion of their Opening Keynote from this year's Gartner Marketing Symposium/Xpo. Together, they outline how marketing leaders can navigate heightened demands, avoid strategic dysfunction and embrace what they call the "Epic Journey to Growth." From shifting AI from tool to actor, to building long-term vision and scenario planning muscle, Alex and Kristina reveal how CMOs can strengthen reputations, exceed CEO expectations and transform disruption into opportunity. Tune in to discover: Why doing nothing in times of disruption is no longer an option How strategic dysfunction undermines growth and what to do about it Practical ways to use scenario planning and AI to build resilience The mindset shifts that turn volatitiliy into enterprise-wide opportunity Dig deeper: Buy tickets to Gartner Marketing Symposium/Xpo Get started with AskGartner, your new AI-powered tool

Next Year or Next Decade? Inside the Far Future of Computing

Sep 16, 2025 19 min

In this episode of Gartner ThinkCast, we explore the future of computing — from what to expect in the next decade, to the possibilities beyond. Gartner Global Chief of Research Chris Howard is joined by Soyeb Barot, Chief of Research for Gartner for Technical Professionals and VP Analyst, to discuss what this future could look like. Hear how AI is rapidly driving the near-term innovation of quantum computing, the far future of autonomous businesses and space manufacturing, and why executive leaders should push to play an active role in shaping these possibilities. Dig Deeper: Buy tickets to Gartner IT Symposium/Xpo Read to learn What is Quantum Computing?

How to Rewrite the Sales Playbook With Agentic AI

Sep 2, 2025 25 min

With traditional sales growth bets losing steam, today's sales leaders face an urgent challenge: how to hit their numbers and lead their teams through AI-driven reinvention. In this episode of Gartner ThinkCast — recorded live from the 2025 Gartner CSO & Sales Leader Conference Opening Keynote in Las Vegas — Gartner VP Analyst Dan Gottlieb introduces the "Great Sales Awakening," a new era in sales transformation. From navigating quota pressures and cross-functional expectations to deploying agentic AI, Dan outlines the bold leadership shifts required to succeed in a world reshaped by digital labor. Tune in to discover: Why traditional playbooks are no longer enough in today's environment The difference between time-saving AI and revenue-driving AI How agentic AI is reshaping account planning and sales execution What kind of leader you need to be to thrive in the era of AI-powered sales Dig deeper: Buy tickets to the next Gartner CSO & Sales Leader Conference Watch the Opening Keynote and other live Gartner sessions on YouTube Become a client to try out AskGartner for more trusted insights

Gartner's Must-Listen Guide for New Leaders

Aug 26, 2025 15 min

With 39% of new executives underperforming in their new role, succeeding as a new leader requires more than ambition — it takes the right tools, insights and political savvy. Gartner Distinguished VP Analyst Mary Mesaglio joins first to introduce Gartner Executive FastStart™ — a curated set of tools, roadmaps and resources to help new executives overcome the triple constraint of time, information and relationships. Then Gartner Fellow Tina Nunno walks through her framework of four leadership styles to help new leaders navigate the political realities of any organization. Tune in to discover: Why new executives struggle and how the triple constraint holds them back How Executive FastStart helps leaders achieve early wins and build trust The four political leadership styles and how to identify your own How to quickly adapt to the political dynamics of your executive team Dig deeper: Download your own personalized copy of Gartner Executive FastStart Watch the full Executives in a New Role playlist on YouTube

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Gartner's Top Strategic Technology Trends for 2027: The Rise of the Agentic Workforce

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Podcast details

Created by: Gartner
Status: Active
Latest episode: Nov 12, 2026
Episodes: 306
Release period: Every two weeks
Avg. episode length: 22 min
Explicit: No
Language: English

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