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Josh Phegan - Real Estate Speaker, Trainer, Coach

Grow, Scale, Master

A Business and Technology podcast

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About the show

Kon Stathopoulos and Josh Phegan come together in an incredible weekly podcast, Grow, Scale, Master. An energetic approach to drive progress; master skills, build strengths, and put the strategy back into rapid business and personal success. Backed by real world experience in rapid scaling, to playing the long term game of business, it's the story of all the lessons learned on the journey to mastery. Be inspired, renew your energy and chase the future with Grow, Scale, Master.

Newest episodes

Building a better business.

13 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights on building a better business. They look at the role of the behaviours of the future, what great agents do to build a strong business regardless of market dynamics, and why you need a clear set of documented standards in order to scale. They continue with the role of structure and discipline in a well-run business. Josh observes that the best performers are always on; they actually need to learn how to turn it off. Kon questions how easy vs. how complicated we make things, and they share their views that, if it's your own money, you can do whatever you want.

The secrets to high performance.

16 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at the secrets to high performance. They discuss the power of planning for what's ahead, the importance of growing a team, and the skill set to adapt and to forecast markets. They continue with the role of mindset, attitude and skill set development. Josh illustrates being a learn-it-all, not a know-it-all; Kon outlines the need to lean into learning rather than retreat into habit, and they share their views around protecting the asset and remembering that you are the asset.

New market, new opportunity.

14 min

This episode of Grow, Scale, Master features Kon Stathopoulos and Josh Phegan on approaching a new market, new opportunity. They look at the importance of reviewing your existing listings to get them to sold, putting opportunity and strategy together, and knowing when to bring in a 2nd agent, do a campaign reset, set a new price guide and bring the property to the buyers. They discuss the role of an unconditional sale and getting new listings into the market. Josh explains why the most important era of change is being open to change and the new skillsets required. Kon asks, with all the access to information we have today, why are we not better? And they share the view that, if you don't like change, you're going to like irrelevance even less.

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All episodes

Building a better business.

13 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights on building a better business. They look at the role of the behaviours of the future, what great agents do to build a strong business regardless of market dynamics, and why you need a clear set of documented standards in order to scale. They continue with the role of structure and discipline in a well-run business. Josh observes that the best performers are always on; they actually need to learn how to turn it off. Kon questions how easy vs. how complicated we make things, and they share their views that, if it's your own money, you can do whatever you want.

The secrets to high performance.

16 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at the secrets to high performance. They discuss the power of planning for what's ahead, the importance of growing a team, and the skill set to adapt and to forecast markets. They continue with the role of mindset, attitude and skill set development. Josh illustrates being a learn-it-all, not a know-it-all; Kon outlines the need to lean into learning rather than retreat into habit, and they share their views around protecting the asset and remembering that you are the asset.

New market, new opportunity.

14 min

This episode of Grow, Scale, Master features Kon Stathopoulos and Josh Phegan on approaching a new market, new opportunity. They look at the importance of reviewing your existing listings to get them to sold, putting opportunity and strategy together, and knowing when to bring in a 2nd agent, do a campaign reset, set a new price guide and bring the property to the buyers. They discuss the role of an unconditional sale and getting new listings into the market. Josh explains why the most important era of change is being open to change and the new skillsets required. Kon asks, with all the access to information we have today, why are we not better? And they share the view that, if you don't like change, you're going to like irrelevance even less.

Strategic Excellence.

13 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at strategic excellence and look at McDonald's and GLP-1 menus to illustrate how the environment forces you to change strategy. They discuss why you need to consider the environment, focus on what you can control, and restructure your expectations. They focus on building the STM, seizing opportunities to gain market share and secure more listings, and emphasise the need to leverage current strengths and build new ones. Josh explains the power of learning, Kon observes the power of compounding, and they discuss their thoughts around the first and last hour of every day being 100% yours.

Winners, losers and on the fence.

14 min

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine the attributes of winners, losers and those on the fence. They discuss what it takes to develop the winner's mindset, the feeling of progress and getting better every day, the ability to adapt and recover, and to go just a little bit further than everyone else. They continue with the brutal reality of now and unparalleled levels of optimism, and why long-term planning is the greatest unused advantage in life. Josh weighs the importance of results vs. time, Kon explains how to be extraordinary in your market, and they share their evolving views on setting safe boundaries to protect the asset.

The Energy Game.

13 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on the energy game. They discuss catching your energy leaks, getting in the focus zone, attention vs. intention, how to change your inputs to get the energy right, and the power of taking time out and away from the game. They examine what energises you, the need for stress to be appropriately renewed, and the expenditure of energy to get good-quality sleep. Josh illustrates care and interest with the monthly rent roll drive with Dad, Kon ponders the need for transparency, and they share their views around being careful what you train.

Productivity & Performance.

14 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights around getting your productivity and performance right. They look at planning like a Formula 1 team, the power of working in sprints, having key themes per day, task lists, and meeting rhythms and roles. They continue with editing what you say yes to, giving others the power to do more and getting back into the zone now. Josh observes the nature of breaking barriers and finding a way to get over, under, around or through them. Kon questions why we set unnecessary paywalls for ourselves, and they share their views around maintaining sleep hygiene by reducing your usage of tech.

Vendor Customer Experience.

15 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at how to create the vendor-customer experience. They discuss the power of market knowledge and vendor reports for listed/sold/withdrawn/price reductions, watching for red, orange and green lights, the power of campaign reset menus and weekly vendor meetings for the first 4 weeks. They continue to dial in the customer experience, from WhatsApp groups to live data, making it easy to have the conversations that matter. Josh illustrates why he's the short-term relationship specialist, Kon outlines the simplicity of doing the right thing, and they share their views around Beeper, Opal and the changing nature of the always-on economy.

Vitamin Connect.

13 min

This episode of Grow, Scale, Master features Kon Stathopoulos and Josh Phegan on why human-to-human interaction is called 'vitamin connect'. They look at why face-to-face human connection matters far more than digital, why genuine care and truly being interested rule, and they observe that when you help enough people, you'll ultimately get what you want. They discuss the effect of making people feel important and picking up on the energy of others. Josh explains the experience of hooking onto a dream and finding a way to make it happen, Kon illustrates the power of manifestation, and they examine their views around the idea that you are capable of far more than you've imagined. No one came here to play it small.

Focused Skill Growth.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at opportunities for focused skill growth. They illustrate why growing the people in your team is your number one skill, discuss why you need to de-risk the business of you, and emphasise the importance of facilitating growth in people, market share and customer success. They talk about naming conventions and the transition from assistant to co-agent, and the dynamics of presenting feedback, advice and coaching. Josh explains the idea of knowing when you're getting lucky because sometimes ignorance is bliss, Kon observes finding the one thing to add or remove to improve, and they discuss their thoughts around attitude is altitude.

The Long Term Play.

15 min

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine the realities of the long term play. They discuss the power of property market cycles and how they work, the core component that you never stop prospecting, the need to build and work your client list with the power of your top 100 clients of all time. They continue with the essential skills - generate leads, win listings, make sales - plus scaling the team, and the power of identifying temporary standards for each stage of the cycle. Josh speaks to the experience of doing it for a couple of decades, Kon adds the idea of disconnecting from an over-connected world, and they share their views around the current speed of success for new agents to market.

Falling Short.

14 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan unpack the challenge of falling short. They explore why some agents find themselves massively off track, the importance of taking a longer-term view, being brutally honest about where you are now, and maintaining optimism for where you're going. They examine why you must expect adversity, explain the power of a documented strategy, and propose race review meetings for real estate. Josh shares what it means to be the best in the world, love what you do, and get paid really well for doing it. They also explore whether you're simply floating with the waves or choosing to make your own.

Deal Doctor.

13 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights around the 'deal doctor' inside of every business. They look at the importance of sales management, particularly in declining markets, pressure testing buyers and sellers, and the role of creativity in bringing a deal together.   They continue to overcome chronic overpricing, buyer objections, and seller objections, going back to basics and nailing the process. Josh observes that you miss 100% of the shots you don't take; Kon states that now is the time to reimagine; and they share their view that if you don't use your knowledge and experience, you miss out on bringing value to the world.

Talent Development Squads.

17 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at talent development squads. They discuss investing in the future talent of our industry, where to look and what to look for, how to recruit them and how to develop them. They continue around growing through teams, and driving exposure to customers and transactions. Josh illustrates the 4-step formula: commit, courage, capability and confidence, Kon outlines performing a personal audit on yourself, and they share the observation that everyone's going faster, but no one is making more because of it.

Profit Is Not An Option.

16 min

Summary This episode of Grow, Scale, Master features Kon Stathopoulos and Josh Phegan on why profit is not an option. They look at working out your break-even point and engineering for profit, weathering any storm, fixing your fixed costs first, and why you can't cut costs but you can reallocate funds. They discuss knowing your profit drivers, understanding margin drivers, setting minimum fees and standards, and allocating profits. Josh explains planning for 3x 5x 10x monthly expenses, Kon suggests doing our personal financials the same way we do for the business, and they examine their views around the speed and volume of the work ahead.

From Start Up To Role Model.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at the evolution from start-up to role model. They illustrate the benefits of being a start-up, the need for foundational business standards, how your best assets have feet, the formula for what your business does, the importance of key role allocation and learning to read markets.   They talk about the ability to challenge competition, re-allocating capital, and doing what works again and again. Josh explains that if you don't set the vision, someone else will, Kon adds the ability to build, evolve and communicate your vision, and they discuss why your role is to help regulate the emotions of others.

Measure this, measure that.

14 min

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine the need to measure this, measure that. They discuss the role of measurement in business, measuring cadence and rhythms, the discipline of reading the numbers and knowing what to do next. They continue with recognising early indicators, warning lights and disco lights, and measuring personal performance. Josh relates the experience of being best in motion, Kon adds the need to make it easy to engage, and they share their views around the always-on world.

Strategic Excellence.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on strategic excellence and getting things done. They look at finding the opportunity in your business, the discipline of depth, thinking from a helicopter view, having a brutal view of reality with optimism for the future, and focusing on one or two key strategies to dominate your market. They examine the need for slow, disciplined, strategic growth and clarity. Josh illustrates the ideas behind the GTD 2-minute rule and the workflow diagram, Kon proposes a new end-of-call question, and they share their views on the power of human connection.

The Workflow Revolution.

15 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights around the workflow revolution. They look at AI's limitations and the fact that humans aren't going anywhere soon, why technology is not our destiny; we are our destiny, why you must test, don't guess, and how to effectively use AI in your business. They continue with the power of great documentation, and how to recognise and use connectors. Josh suggests the idea of building a relationship capital bank that can withstand a figurative withdrawal in a crisis, Kon illustrates the underdog experience, and they share their views around the AI use case for the loneliness epidemic.

Finding Opportunity.

14 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at finding opportunity for what you want to go after. They discuss prospecting for what sells, the golden era of 2016 - 2021, knowing your best buyer/sellers, and finding transactions in past market appraisals and past clients. They continue around choosing to react or transact, and driving the creator market. Josh illustrates, 'I don't need a lot of customers, I just need a few customers with a lot of problems.' They share their views around why you need a top 100 customer list, and Kon ponders this time of year as a readjustment to what you're up for going forward.

The Pressure To Perform.

14 min

This episode of Grow, Scale, Master features Kon Stathopoulos and Josh Phegan on the pressure to perform. They look at what the greats do to inspire their team and avoid burnout, expectations and how you rely on your team, the race review and other lessons from Formula 1, and why attitude is altitude.   They discuss know, feel, do, and how everyone has a role, and every role matters. Josh tells how to do more of what works, leverage talent and skill, and reduce insecurities. Kon describes mapping the process for moments that matter, and they examine their views around gamification and measuring the right things.

Putting the fun back in business.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at putting the fun back in business. They illustrate the tense vs. relaxed mindsets of F1 drivers Kimi and Max, and discuss falling back in love with what you do and learning from adversity. They talk about the need for more structure and discipline to generate high-quality energy, and about the fixed vs. growth mindset. Josh illustrates energy projection through the radio announcer and the newsreader; Kon relates the humility of learning something new; and they discuss the merits of the Wispr Flow AI tool.

From tired to inspired.

18 min

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine how to elevate from tired to inspired. They discuss energy renewal and the performance code, diet and fitness, blocking out periods of focus and activity, and focusing your energy on what matters. They continue with the distraction society we live in, attention as a super power, and the importance of scheduling unscheduled time. Josh relates the cycle of energy renewal, and they share their views around loving what you do.

Business planning excellence.

15 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights around achieving business planning excellence for the kind of business you want. They look at planning with intent for sales and listings, LAPs and MAPs, using measurement for improvement, and identifying strengths to leverage and strengths to develop. They continue with defining your market and doing what it takes to become number one there. Josh observes that if you want to achieve anything in life, you've got to be serious about it, and they share their views on the access we have to information that allows us to get to mastery.

F1 operations.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on F1 Operations as a model for doing real estate. They look at the roles of the drivers and pit crew, the purpose of race debriefs, and becoming a smooth operator by getting specific things right and using your data. They examine the things you do when you're looking for operational excellence and being obsessed with the idea of, how do we make the car go faster? Josh illustrates learning through incentive, and they share their views around the power of restoration.

Turbulence.

17 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at ways to deal with turbulence in the new world. They discuss the importance of face-to-face to performing at your best, the traffic light system for grading your listings, and using logic to get to sold. They continue with dialling in on process, better buyer work and how turbulence creates opportunity. Josh illustrates actions to build relationship, Kon ponders what it's like to be your client, and they share their views around knowing where to place your big bets in life.

The life you want.

17 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at what it takes to create the life you want. They discuss the cycle of completion, defining what you can immediately say yes to, leveraging the strengths in yourself and others, and taking your next best steps in moments of fog. They talk about finding clarity and then going all in, when to take risks and why you don't always want to play it safe. Josh illustrates why you want be timeless, and they discuss why agent social content tires quickly.

Predicting with better market forecasts.

15 min

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine the skill of predicting with better market forecasts. They discuss how to read markets using enquiries to inspections, open attendees to second inspections, contract reviews and terms requests, bidders or offers, what interest rates do, and how government policy impacts demand. They continue with understanding consumer sentiment and jobs/employment data. Josh relates how $20 can change your life at the Amazon search bar, Kon illustrates the power of making moments memorable, and they share why you should stick to your lane and become a pillar of the community.

Negotiation, the skill.

15 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights around negotiation, the skill and the satisfaction. They look at natural language, what's firm and what's flexible, the power of knowing the terms and conditions, and what you want, but then what do you need? They continue with specific performance, why it matters, and how to treat your consumers to make it easy during the sales experience. Josh observes that great leaders see more in you than you see in yourself. Kon illustrates knowing what to remove to lighten the load, and they share their views on staying off the AFR's front page.

How To Take Off In Your Career.

15 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at how to take off in your career. They discuss environments for success and the necessity of struggle, the power of culture and seeking the right mentors, and getting the strategy right. They continue with deal volume and the benefits of being in a team, committing to their career, and falling in love with the process. Josh illustrates that you can have anything you want in life as long as it's your own money, Kon ponders the personal mid-term review, and they share their views on What's the role? Who's the person? And how well are they playing in the role?

People, Strategy, Execution.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on people, strategy and execution. They look at the importance of having key people you can count on, the role of a winning strategy, and getting good at execution. They examine building towards clarity vs. avoiding confusion, and achieving alignment. Josh illustrates the ability to do what you want when it's your own money, Kon talks about planning for what's ahead so you can execute brilliantly, and they share their views around what you need for success in a leadership role.

Big or Small?

16 min

This episode of Grow, Scale, Master features Kon Stathopoulos and Josh Phegan on understanding the size of your business, big or small. They look at knowing your business model, being intentional vs. accidental with scaling, playing big when you're small or small when you're big, strengths to leverage and strengths to develop, and the disease of abdication. They discuss getting every mile out of every transaction, going back to basics and elevating standards. Josh tells why you must know your personal values and stick to them, Kon describes creating solutions to problems that aren't apparent, and they examine their views on the power of lists.

Crisis Council.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at the crisis council skillset. They discuss what constitutes a crisis and what to do when it happens, knowing who your go-to's are that form your council, and the options they help you discover. They talk about using the swarm effect for getting results quickly, and the power of having a set of lived values in making the right decisions and solving problems. Josh relates what he's learned from navigating crises, Kon describes the power of vulnerability, and they discuss the influence of simply being kind.

Amplify, Leverage, Dominate.

16 min

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine three key concepts - amplify, leverage and dominate. They discuss playing to your strengths and building new ones, discovering what will make your business truly great, getting focus and determination, and amplifying what you know works. They continue with leveraging talent and market share success, and dominating by focusing on customers and what you do for them. Josh relates his experience with the value of developing perseverance, Kon shares the compounding effect of marginal increases, and they share their observations of patience with humans vs. impatience with technology.

Sales Leadership.

14 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their insights around sales leadership. They look at what a leader does towards assembling the best players and building a team, reading the market and exploiting opportunities, coaching and mentoring, and managing the sales process. They continue with recognising and exploiting opportunities, building and using data, and working relationships. Kon illustrates the Harada method for goal setting and achievement, and they share their views around the power of simple note-taking.

Eight Direct Reports.

16 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at how the eight direct reports under the CEO actually determine the success of the business. They discuss the role of the CEO, the areas of control inside of a business and who's filling those roles. They continue with the primary jobs of a leader and the need to have clear strategies for each area of control. Josh reflects on chasing the new instead of working with existing customers, Kon ponders the idea of taking just enough, and they share their views around tactical excellence vs. strategic negligence.

Execution.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on execution and how they get things done. They look at the role of the CEO to set the vision, build the team and execute, and how to do it, execution as a way of life, the easiest way to become great at execution, and using the calendar to schedule unscheduled time. They examine why starting is the longest part, and why reducing, not adding, is key. Josh shares his experience with extending your vision and planning 5 years ahead, Kon talks about how to name a campaign intentionally, and they share their views around the rally car example.

The Retention Special.

15 min

This episode of Grow, Scale, Master is a retention special, with Kon Stathopoulos and Josh Phegan talking about the power of retention. They look at building and earning loyalty with your people, reasons why people leave and why they stay, and establishing a defined and intentional culture. They discuss what changes at progressive stages of business growth, performance management, and what you do next. Josh shares how his thinking shifted around common enemy and role model approaches, Kon describes the impact of Wow moments, and they examine the views around the red, blue and white chips experiment.

Moments that matter.

14 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at the power of the moments that matter. They look at driving new customer experiences, mapping out happy and sad customer moments, reducing friction, removing what customers no longer find valuable whilst leaning into what they do value, and creating more human micro-moments. They talk about scaling thinking across your service lines and geographic locations, and the 14 times rule of repetition. Josh and Kon describe the 'name the strategy' exercise, and they discuss their views around what people will do to chase a $50 annual recurring transaction.

Fast learners.

14 min

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about fast learners. They discuss why whoever can learn faster, lives, discovering how you learn, determining what you are exposed to, and the power of highly engaging learning environments. They continue with techniques for learning retention such as read, highlight, re-type and re-read, and the 72 hour rule for retention. Josh relates his experience with having no politics and deciding, if it's to be, it's up to me, Kon shares his experience with Atomic Habits systems, and they share their changing views around optimising your video and social content.

Secrets to organisational success.

15 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan share their secrets to organisational success. They look at leadership development, scalable infrastructure and marketing effectiveness, why people will never be ready, putting people into pressure situations to help them grow, and the importance of scalable infrastructure that works at 1, 2, 3, 5 and 8 offices. They continue with marketing effectiveness, looking at your last 100 customers before allocating marketing funds, and deciding how to reallocate your spend. Josh examines the realisation that, if it's your own money, you can do whatever you want, Kon illustrates the joy and humility of being an amateur, and they share their views around the power and effect of playlists.

Will and skill.

15 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at will and skill. They discuss the willingness to play by the rules and the skill of getting results. They define willingness as commitment to a bigger and better future, a desire to be somebody and do something, and the view that work is purpose, and purpose is work. Next, they define skill as developing skillsets, knowing that this is not our first time, nor is it our first rodeo, and specifying necessary skills so you can teach them, role by role. Josh reflects on hearing his Dad say about him, 'You couldn't have anyone better', Kon ponders the idea that it doesn't get easier, you just get better, and they share their views around the ability to ask once.

The rules.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on The Rules. They suggest having a handful of ruling principles, repeating them often, and establishing discipline and structure in your business. They show how rules are created, how they are lived out, and why your behaviour determines your future. They look at the role of values in business and the evidenced behaviour of those values.   They discuss the importance of rules that are simple to scale and easy to follow, and that lead to definite success. Josh shares his experience that relationships are a way of life, and they share their views around how the small things are the big things, like the clear plastic bag before the flight.

People, strategy, execution.

17 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss the people, strategy, and execution that truly drive a business forward. They look at hiring the best people and helping them succeed in business and in life, why 'A' graders like to hang out with 'A' graders, why no one is bigger than the team, how to understand and leverage your strategic strengths, and why every great strategy needs a name.   They discuss execution through setting deadlines, working through project plans, and leveraging their efforts by getting things done. Josh illustrates 'there's a book for that', Kon refreshes his thoughts on the power of focus, and they examine their views around the customer experience at the new Intuit Dome for the Clippers.

New Horizon.

15 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at new horizons for 2026. They show how to stay relevant by searching the world and bringing back the best of what you find. They discuss curiosity and why your biggest opportunity is often in plain sight, chasing greatness to leverage relationships, the power of your existing customer base, and not leaving people at the sold sticker. They talk about taking the long-term view around going all in on systems, people and infrastructure, and living life by design. Josh shares how, if you have more fun with it, you win more, enjoy it more and become more. Kon describes his experience with the Harada method for personal development, and they discuss their views on quick routine shifters they use.

Team reset.

16 min

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about performing a strategic team reset before the new year. They discuss evaluating how good you actually are at business, how good the people are inside of your business and what you can do to get them to a team of 10/10 for 2026. You can also identify your 3 biggest strengths and 3 strengths you can build. They continue with discovering your biggest opportunity ahead, and how creating the dream helps you map your future. Josh relates his experience with Vitamin C - the power of connection, and Kon shares his thoughts around leaving people in a better state than you found them.

Radically Traditional.

16 min

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss the realities of big tech and embracing a radically traditional approach. They examine where big tech falls short, where relationships excel, and develop the skill to leverage both successfully. They advise putting your top 100 customers in your phone and using client events to get face-to-face to build influence. They continue with why the best agents use layers for growth i.e. relationship layer, social layer, tech layer and transactional layer. Josh examines ways to leverage everything you've learned for a bigger and brighter future, Kon illustrates how simple it is to create a Wow moment, and they share their views on knowing what makes you great and going all in on that.

Past Performance Does Not Determine Future Performance.

14 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan examine why past performance does not necessarily determine future performance. They examine forward indicators for predicting markets, the role of great sales and PM leaders, the basic numbers to track and measure and what to know to play the waves of the day. They continue with the MEDIC method for increasing performance by knowing what to Maintain, Eliminate, Decrease, Increase, and create within your business. Josh reflects on the origins of his work ethic, while Kon ponders the compounding effect of simple, productive actions, and they share their views on speed as a significant advantage in business.

Strengthen Mindset And Character.

16 min

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on ways to strengthen mindset and character. They agree that what you accept is your standard. They suggest spending the first hour of each day on building an unshakable mindset, committing to routines that a future you will thank you for, cutting the clutter and sharpening the mind. They discuss PTO and renewal exercises, how to reduce exhaustion and increase focus, and bringing the future timeline closer to reduce anxiety. Josh illustrates understanding what the sale means for the customer, Kon reflects on the magic of detaching from outcomes, and they share their views around how the algorithm has exposed you.

Dominate The Decade.

15 min

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss long-term planning to dominate the decade. They examine how to develop your people, grow and serve your customer base, and foster relationships. They also describe the lifetime value of customers and advise investing ahead of the curve. They discuss knowing when to be a fast follower and when to be an innovator and why you must lock in your 10-year plan. Josh illustrates how your actions map your ambitions, Kon shares his experience of small, subtle changes that create a better experience, and they examine their views around what happens when 'committed' replaces 'what-ifs'.

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