Information and Privacy Commissioner of Ontario

Info Matters

#68 in Government · 🇨🇦 #84 in Government · 🇵🇭

About the show

Conversations about people, privacy, and access to information. Hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario.

Newest episodes

Clearly Now, Trust through Transparency: A celebration of how openness, access to information, and transparency can serve the public good | Pour y voir clair : la confiance par la transparence

Oct 21, 2026 24 min

Guests Jonathon Penney Associate Professor and York Research Chair in Artificial Intelligence, Data Governance, and Law Author of Chilling Effects: Repression, Conformity and Power in the Digital Age Dr. Amol Verma Co-Lead, GEMINI network Unity Health Toronto: Artificial Intelligence Models to Prevent Delirium Marco Cheng-Perri Manager, Digital Transformation, Data & Corporate Innovation Township of King: Responsible AI Roadmap Alejandro Mayoral Baños Co-Executive Director Access Now Salvator Cusimano Executive Director Transparency International Canada The IPC’s Transparency Showcase 3.0 and International Right to Know Week [0:28]Commissioner Kosseim’s opening remarks [2:34]Jonathon Penney’s keynote address [8:34]Bracebridge Library’s Open Book Strategy [12:22]Public Health Ontario’s Vector-Borne Disease Tool [12:51] Northumberland County’s Public Performance Dashboard [13:25]Dr. Amol Verma explains Unity Health Toronto’s project, AI Models to Prevent Delirium [12:59]Marco Cheng-Perri explains the Township of King’s Responsible AI Roadmap [17:26]Alejandro Mayoral Baños discusses the transformative power of transparency to drive civic engagement in the democratic process [19:44]Salvator Cusimano shares what inspired him about the projects [21:11]Commissioner Kosseim discusses the different and positive forms transparency can take [22:18]Resources: IPC Transparency ShowcaseIPC Transparency ChallengeRight to Know WeekBarrie Police Service: Community Conversation SeriesBracebridge Library: Open Book – Transparency Through Authentic Community EngagementPublic Health Ontario: Vector-Borne Disease ToolNorthumberland County: Public Performance DashboardUnity Health Toronto: Artificial Intelligence Models to Prevent DeliriumTownship of King: Responsible AI RoadmapTransparency Showcase: The Beauty and Benefits of Transparency (2024)Transparency Showcase: Spotlight on Transparency (2023)Info Matters podcast: Season 4, Episode 7: The beauty and benefits of transparency: Ontar...

From legislation to operations: How municipalities can best prepare for MFIPPA changes | Changements apportés à la LAIMPVP : comment les municipalités peuvent-elles s’y préparer?

Aug 27, 2026 37 min

Kyle Pratt has served as president of Association of Municipal Managers, Clerks and Treasurers of Ontario (AMCTO) since June 2026 and was vice-president of AMCTO from 2025-2026. He is also Chief Administrative Officer (CAO) of the Town of Tillsonburg, a role he has held since 2020. Since 1938, AMCTO has provided education, accreditation, leadership, and management expertise for Ontario municipal professionals. With 2,200+ members working in municipalities across the province, AMCTO is Ontario’s largest association of local government professionals and the premier organization for professional development in the sector. John Elvidge is clerk for the City of Toronto. He carries out the duties of head under MFIPPA with responsibilities for access to information, privacy, records & information management, and the Toronto Archives. He is a 30+ year veteran of the City of Toronto and the former Metro Toronto. John’s professional interests include strengthening and modernizing the machinery of local government. He continues to serve as a champion and advisor on openness in city government including open meetings, fair, open and accessible elections, privacy by design, and routine disclosure. New requirements for municipalities under MFIPPA brought by Bill 97 [0:02] Difficulties facing municipalities amid increased freedom of information (FOI) requests [2:52] Biggest challenges facing municipalities from MFIPPA amendments [8:23] Extended timelines to 45 business days for FOI requests [14:12] New mandatory requirement to conduct privacy impact assessments (PIAs) [18:36] Guidance for municipalities from the IPC [21:00] IPC’s strengthened powers of investigation and enforcement [22:48] Will there be a change in the relationship between the IPC and municipalities? [25:06] What impact will MFIPPA amendments have on the state of access to information and privacy programs among Ontario municipalities [26:57] Will MFIPPA amendments move organizational culture towar...

AI, rights, and equality: Who gets to benefit and who gets left behind? | Intelligence artificielle, droits et égalité : à qui profite l’IA et qui laisse-t-elle pour compte?

Jul 30, 2026 35 min

Prof. Jake Okechukwu Effoduh Assistant Professor, Lincoln Alexander School of Law of Toronto Metropolitan University (TMU) Jake Effoduh has gained significant expertise in international human rights advocacy at various ranks of domestic, regional, and international legal systems. He has also informed the regulatory frameworks and policy formulation on artificial intelligence (AI) both for supranational organizations and domestic institutions in several countries including the United States, Brazil, and Nigeria. Prior to joining TMU, Effoduh served as Chief Counsel of Africa – Canada AI and Data Innovation Consortium, mobilizing AI and big data techniques to build governance strategies. He is also the project coordinator of Canada’s Rights Role in Sub-Saharan Africa, a multi-year interdisciplinary SSHRC-funded partnership between Canada and several African countries. Effoduh has held multiple academic fellowships including at the Centre for Law, Technology, and Society at the University of Ottawa; the Harvard Library Innovation Lab of Harvard Law School; the Nelson Mandela School of Public Governance of the University of Cape Town; and the Center for Human Rights Science of Carnegie Mellon University. AI, privacy, equality, and legal frameworks [0:02] Jake’s research into AI and human rights [2:59] Broader impact of AI systems on social access, justice, and equity [6:20] Holding organizations accountable for AI decisions [7:31] Ensuring the data used to train AI systems reflect the needs and rights of diverse groups [11:24] Can AI ever truly be fair in today’s world? [14:46] Kenyan perspectives of privacy; communal vs individual privacy [19:32] Including diverse voices in policy conversations [21:43] Strengthening Ontario's current AI governance framework [27:58] Resources: Principles for the Responsible Use of Artificial Intelligence, developed by the IPC and Ontario Human Rights Commission Joint statement by the Information and Privacy Commissioner o...

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All episodes

Clearly Now, Trust through Transparency: A celebration of how openness, access to information, and transparency can serve the public good | Pour y voir clair : la confiance par la transparence

Oct 21, 2026 24 min

From legislation to operations: How municipalities can best prepare for MFIPPA changes | Changements apportés à la LAIMPVP : comment les municipalités peuvent-elles s’y préparer?

Aug 27, 2026 37 min

AI, rights, and equality: Who gets to benefit and who gets left behind? | Intelligence artificielle, droits et égalité : à qui profite l’IA et qui laisse-t-elle pour compte?

Jul 30, 2026 35 min

Protecting kids in digital spaces: a cognitive psychologist explains the hidden effects of persuasive design | Protéger les enfants dans les espaces numériques : une psychologue cognitiviste explique les effets cachés de la conception persuasive

Jun 24, 2026 28 min

Dr. Jacquelyn Burkell is a Professor in the Faculty of Information & Media Studies at Western University and the IPC’s Scholar-in-Residence for 2026-2027. Her research focuses on the social impact of technology, examining how technological mediation changes social interaction and information behaviour. She is particularly interested in how predictable decision-making capacities and tendencies, particularly as studied in behavioural economics, can be used to design information and information systems that influence user attitudes, behaviours, and decisions. From visual perception to digital privacy: Dr. Burkell’s cognitive psychology focus and research [2:38] Key findings from Dr. Burkell’s research [4:00] Privacy issues facing youth today and long-term harms [6:05] Comparative cultures and curated selves: navigating online identities [10:42] Persuasive design and dark patterns [12:14] Social impacts of technology: how technological mediation changes social behaviour [14:15] Persuasive design and user experience [16:46] Building media literacy and strengthening regulatory practices [20:34] The IPC’s Scholar-in-Residence: bridging research and youth perspectives [22:35] Resources: Re-thinking consent in light of scientific and technological developments (SSHRC Insight Grant) IPC resources for children and youth Privacy Pursuit! Games and Activities for kids Privacy Pursuit! Lesson plans IPC Digital Privacy Charter for Ontario Schools IPC Youth Ambassador Toolkit A guide to privacy and access to information in schools (IPC guidance) Protecting your students’ privacy online (IPC fact sheet) Privacy in the school (IPC fact sheet) Use of edtech in schools: Children should not have to swap their privacy for an education (Commissioner’s blog) How youth voices are shaping conversations about digital rights (IPC guest blog) Privacy tips for kids (IPC YouTube video) Privacy Day 2022: Empowering a new generation of digital citizens (IPC YouTube video...

Using AI, data analytics and federated learning to improve patient care | Utiliser l'IA, l'analyse de données et l'apprentissage fédéré pour améliorer les soins aux patients

May 28, 2026 37 min

Dr. Amol Verma is a physician and scientist in General Internal Medicine at St. Michael’s Hospital and the Temerty Professor of AI Research and Education in Medicine at the University of Toronto. Dr. Verma co-founded and co-leads GEMINI, Canada’s largest hospital clinical data research network. Objectives of GEMINI, using data to improve the quality of care [1:49] Digitization of health care and unlocking siloed information to improve health care delivery [5:01] Scaling GEMINI and interoperability across institutions and electronic medical records systems [7:50] Pooling data: batch data dumps vs. real-time data feeds [11:16] Data de-identification, Five Safes framework, and handling unstructured personal health information [13:35] What is federated learning? [18:20] Benefits of data sharing in health care from reducing length of hospital stay to recognizing/predicting delirium in patients [22:15] Ensuring transparency and fostering trust [29:10] Explaining the use of AI to patients [33:45] Resources: GEMINI AI Scribes: Key Considerations for the Health Care Sector (IPC Guidance) AI Scribes Checklist: Key Considerations for the Health Care Sector (IPC Guidance) Principles for the Responsible Use of Artificial Intelligence (IPC and Ontario Human Rights Commission) Digital Health Under PHIPA: Selected Overview (IPC Guidance) Case of Note: Artificial intelligence gone wrong: Why custodians need strong AI frameworks and policies (IPC Guidance) Privacy Day 2026: Trustworthy AI in Health: The Promise, Perils, and Protections (YouTube) Privacy Day 2025: The Power of PETs: Privacy Enhancing Technologies (YouTube) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a r...

Data regulation then and now: A conversation with Elizabeth Denham | La réglementation des données, d’hier à aujourd’hui : entretien avec Elizabeth Denham

Apr 23, 2026 40 min

Elizabeth Denham is an internationally recognized leader in privacy and data protection. She served as the UK Information Commissioner from 2016 to 2021, seeing the office through a period of significant technological and regulatory change, including the implementation of modern data protection laws. Earlier in her career, she served as Information and Privacy Commissioner of British Columbia. She is currently chair of the Jersey Data Protection Authority. Progress in harmonizing privacy laws across Canada [2:56] Shifts in the data landscape over the past two decades [6:38] Affirming the right to privacy in Canada [10:47] Events that have led to heightened public awareness of privacy [9:36] Canada’s role in global data protection [10:32] Artificial intelligence and modern regulation, the need for cooperation and collaboration among regulators [15:03] Challenges and opportunities of a dual mandate overseeing both freedom of information and privacy [28:57] The importance of retaining strong freedom of information rights to hold governments accountable and uphold democratic values [32:00] Motivation and optimism for the future [23:14] Resources: Personal Information Protection and Electronic Documents Act (PIPEDA) General Data Protection Regulation (GDPR) R. v. Bykovets (Supreme Court of Canada) Facebook Inc. v. Privacy Commissioner of Canada (Supreme Court of Canada) Enhancing Digital Security and Trust Act Principles for the Responsible Use of Artificial Intelligence (IPC-OHRC) Digital Regulation Cooperation Forum IPC Scholar-in-Residence IPC Youth Advisory Council Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or...

The Best of Season 4 | Moments marquants de notre quatrième saison

Feb 12, 2025 49 min

Students from Westboro Academy discuss what privacy means to them [00:52]Cynthia Khoo is a technology and human rights lawyer explains the privacy risks of facial recognition technology [3:37]Robert Fabes of The Ottawa Mission shares insights on the barriers people experiencing homelessness face and how to provide access to essential services while respecting their privacy and dignity [8:07] Dr. Devin Singh of Toronto’s Hospital for Sick Children speaks about balancing the benefits and risks of the use of Artificial Intelligence technologies in health care [11:33]Priya Shastri, Director of Programs at WomanAct, provides insights from the front lines on information sharing, building trusting relationships with victims and survivors, and taking a collaborative, trauma informed approach to combatting Intimate Partner Violence [14:42]Commissioner Kosseim speaks with Shaun Sanderson, a mediator at the IPC, about how mediation works, what parties should do to prepare, and what they can expect to get out of the process. [17:07]Commissioner Kosseim shines a light on the innovative projects submitted by Ontario’s public institutions as part of the IPC’s Transparency Challenge 2.0. [21:24]Jeff Ward, CEO of Animikii, discusses the longstanding connection between technology and culture, and how incorporating Indigenous values and principles into the development of new technologies can empower communities. [29:25] Anthony Carabache, a staff officer in the Professional Development Department at the Ontario English Catholic Teachers’ Association, sheds light on the opportunities and challenges for educators adopting technology in the classroom. [32:35]Commissioner Patricia Kosseim delves into significant health privacy cases of 2024 with her colleagues from the IPC. [36:20]Resources: Digital Privacy Charter for Ontario SchoolsPrivacy Pursuit! Lesson Plans (free IPC lesson plans to teach kids about privacy)Facial Recognition and Mugshot Databases: Guidance for Police in OntarioShar...

Lessons in Health Privacy: Key Takeaways from 2024 | La protection de la vie privée dans le secteur de la santé : principaux enseignements de 2024

Dec 31, 2024 36 min

In this episode, Commissioner Patricia Kosseim delves into significant health privacy cases of 2024 with her colleagues from the IPC. The conversation highlights challenges, practical takeaways, and lessons learned from recent cases and investigations under Ontario's Personal Health Information Protection Act. Whether you're a health care provider, privacy professional, or legal expert, this episode is packed with actionable insights you won’t want to miss. Episode Highlights: Ransomware attack on a medical imaging clinic and its implications for privacy and operations [2:28] LifeLabs cyber attack: joint investigations and key legal outcomes [8:55] Unauthorized access to patient files: training gaps and remedies [16:39] Abandoned health records: risks, regulatory actions, and preventative steps [26:02] Obligations under PHIPA when abandoned records are discovered [31:41] Key Lessons: Proactive approaches to data breaches, including secure backups and notification protocolsMonitoring dormant accounts and implementing least-privilege access policiesImportance of privacy training for all staff, including physicians, on an annual basisClear policies on patient privacy and deemed uses of personal health information Succession planning to ensure records aren’t abandoned in events like closures or retirementsResources: PHIPA Decision 249PHIPA Decision 260PHIPA Decision 221PHIPA Decision 230LifeLabs 2020 Investigation ReportHow to Protect Against RansomwareResponding to a Health Privacy Breach: Guidelines for the Health SectorSuccession Planning to Help Prevent Abandoned RecordsStamping out snooping once and for all (blog)Artificial intelligence in health care: Balancing innovation with privacy (Info Matters podcast episode with Dr. Devin Singh)Unmasking digital threats: How to guard against cyber crime (Info Matters podcast episode with Jason Besner, Director of Partnerships at the Canadian Centre for Cyber Security)From the bedside to the board: Building a culture of priv...

Technology in the classroom: Digital education, privacy, and student well-being | La technologie à l’école : éducation numérique, vie privée et bien-être des élèves

Dec 4, 2024 36 min

Anthony Carabache is a staff officer in the Professional Development Department at Ontario English Catholic Teachers Association. Journey from educational assistant to becoming a resource teacher focused on integrating technology in the classroom. [2:22]Examples of artificial intelligence being used by teachers and students [6:05]Privatization in public education through third-party tools and applications [9:06] Deceptive design and privacy concerns related to software used by students [12:00]Procurement guidelines to protect privacy when dealing with third party vendors [14:22]Teaching students to understand the value of their privacy [10:49]Ongoing impact of the pandemic on students' social literacy [19:06]The IPC’s Digital Charter for Ontario Schools and lesson plans [24:59] Resources: Canadian privacy regulators pass resolution to address privacy-related harms resulting from deceptive design patterns (November 2024, IPC news release)Privacy and Access in Public Sector Contracting with Third Party Service ProvidersOntario curriculum expectations for digital citizenshipDigital Privacy Charter for Ontario SchoolsPrivacy Pursuit! Lesson Plans (free IPC lesson plans to teach kids about privacy)Teaching kids about privacy (Info Matters episode with Daniel Solove)Teenage confidential: Teens, technology, and privacy (Info Matters episode with Matthew Johnson)From high school to university: a young person’s perspective on digital privacy (Info Matters episode with Keith Baybayon)Ontario joins Canadian privacy regulators in passing resolutions on the privacy of young people and workers (October 2023, IPC news release)Resolution on children’s digital rights (Adopted resolution of the Global Privacy Assembly, October 2021 – IPC co-sponsor)Resources for children and youth (IPC resources)IPC Youth Advisory CouncilIPC Strategic Priorities 2021-2025Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Comm...

Indigenous led innovation: Aligning technology with community values | L'innovation dirigée par les Autochtones : harmoniser la technologie avec les valeurs de la communauté

Oct 30, 2024 29 min

Jeff Ward, is the CEO of Animikii and a member of the Global Partnership on Artificial Intelligence working group on responsible AI. His areas of expertise encompass the development of technology solutions tailored for Indigenous communities and organizations and the integration of traditional Indigenous values and culture into modern business practices. The “move slow and empower people” philosophy [2:00]Animikii’s day to day work and the development of the Niiwin platform that can be used to support Indigenous data sovereignty [5:07]Incorporating Indigenous values and traditions into business practices — the seven sacred teachings [6:09] Indigenous people have always been data experts [9:08]#Data Back, shares Animikii’s perspectives on Indigenous data sovereignty and principles like OCAP and FAIR [10:32]Frameworks for Indigenous data governance [10:49]Working with the Survivors’ Secretariat, focusing on data related to the Mohawk Institute Residential School [13:09]The extractive nature of artificial intelligence and its environmental impact [16:26]The Global Partnership on Artificial Intelligence (GPAI) working group [20:00]How the principles of Indigenous data sovereignty can inform conversations about data ethics and governance in a digital world [23:14] Resources: Truth and Reconciliation Commission reports and calls to actionUnited Nations Declaration on the Rights of Indigenous PeoplesNiiwin data platform (Animikii)National Inquiry into Missing and Murdered Indigenous Women and Girls calls for justice#DataBack e-book (Animikii)The First Nations Principles of OCAP (First Nations Information Governance Centre)The FAIR Guiding Principles for scientific data management and stewardship (Scientific Data, 2016)CARE Principles for Indigenous Data Governance (Global Indigenous Data Alliance)The Survivors’ SecretariatFederal, provincial, territorial information and privacy commissioners and ombuds wrap up successful annual meeting (IPC news release)Jeff Ward (Linkedi...

The beauty and benefits of transparency: Ontario's public institutions rise to the challenge with innovative projects

Sep 26, 2024 37 min

Guests and Transparency Showcase exhibits Council of Ontario Universities Steve Orsini, President and CEO Josh Lovell, Director, Policy and Planning Town of Innisfil Mike Melinyshyn, Chief Financial Officer, Director of Corporate Services and Innovation Damien Mainprize, Business Performance Specialist Ontario Ministry of the Environment, Conservation and Parks Andrea Roberts, Director, Information Management Strategy Branch Council of Ontario Universities What motivated the Council of Ontario Universities to create an open data platform? [2:43]Data that is publicly available on the platform and how it can benefit students, policymakers and educators [4:48]What goes into keeping the data up to date [7:01]How sharing data has led to new partnerships and real-world impacts [9:05]How the open data platform could evolve in the future [11:12]Town of Innisfil About the Helpful Places initiative [13:53]Participating in the first cohort of the project with other cities from around the world [15:18]Using sensors to improve waste management efficiency in real time [16:03]Using QR codes and DTPR signage to let residents know about what data was being collected and why [18:56]The impact of transparency on public engagement and trust within the community [23:24]Ontario Ministry of the Environment, Conservation and Parks The story behind high volumes of freedom of information requests [26:43]A two-stage approach to providing environmental property information records faster, using a new digital tool [28:32]Feeback from users of the system [30:55]Lessons learned from leveraging the FOI system in a new, innovative way [33:40]Resources: IPC Transparency ShowcaseIPC Transparency ChallengeOntario Universities Open Data PlatformHelpful PlacesDigital Trust for Places and Routines (DTPR)IPC Annual Reports and StatisticsEnvironmental Property Information ProgramEnvironmental Property Information (EPI) search toolInfo Matters is a podcast about people, privacy, and access to information h...

Why mediation matters: Improving outcomes in FOI appeals | L'importance de la médiation : Améliorer les résultats des appels en matière d'accès à l'information

Aug 30, 2024 37 min

Mediation is a powerful and efficient way to resolve freedom of information appeals. This episode explores the value-add of mediation and how building trust, active listening, and education can lead to win-win settlements for both parties. Commissioner Kosseim speaks with Shaun Sanderson, a mediator at the IPC, about how mediation works, what parties should do to prepare, and what they can expect to get out of the process. -- La médiation est un moyen puissant et efficace de résoudre les appels en matière d'accès à l'information. Cet épisode explore la valeur ajoutée de la médiation et la manière dont la confiance, l'écoute active et l'éducation peuvent conduire à des accords gagnants pour les deux parties. La commissaire Kosseim s'entretient avec Shaun Sanderson, médiatrice au CIPVP, sur le fonctionnement de la médiation, sur ce que les parties doivent faire pour se préparer et sur ce qu'elles peuvent attendre du processus. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Addressing intimate partner violence: Information sharing, trust, and privacy | Lutter contre la violence conjugale : Échange de renseignements, confiance et confidentialité

Jul 31, 2024 30 min

Timely information sharing is crucial to prevent harm resulting from intimate partner violence (IPV). Sometimes, however, professionals may hesitate to share information due to misunderstandings about privacy laws. Priya Shastri, Director of Programs at WomanAct, provides insights from the front lines on information sharing, building trusting relationships with victims and survivors, and taking a collaborative, trauma informed approach to combatting IPV. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Artificial intelligence in health care: Balancing innovation with privacy | L’intelligence artificielle dans les soins de santé : mettre en balance l’innovation et la protection de la vie privée

Jun 20, 2024 37 min

Dr. Devin Singh is an emergency physician and lead of clinical AI and machine learning in Paediatric Emergency Medicine at The Hospital for Sick Children (SickKids). He is also co-founder and CEO of Hero AI. Combining medicine and machine learning [2:21]A patient death as a spark for thinking differently about health care delivery [3:27] Demystifying the integration of AI into pediatric emergency medicine [5:03]Real world applications of AI at SickKids [7:31]Privacy and ethical considerations when implementing AI [9:04] Mitigating bias in data, ensuring representative data models [11:26]Transparency and obtaining informed consent from patients [14:05]Human oversight of AI systems and predictions [16:05]Respecting patient autonomy and decision making [20:10]Guarding against cybersecurity risks [23:02]How doctors use AI scribe technology [25:34]Predictions about the future of AI in health care [29:16]Resources: AI scribe (OntarioMD pilot project)Privacy and humanity on the brink (blog by Commissioner Kosseim)IPC Strategic Priorities 2021-2025Trust in Digital Health(IPC resources)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, a...

No government ID: Navigating homelessness, identity, and privacy | Pas de carte d'identité gouvernementale : Gérer son itinérance, son identité et sa vie privée

May 8, 2024 31 min

Robert Fabes is a registered psychotherapist. His focus is on meaning-based existential mental health and addictions counselling. In addition to counselling clients in his private practice, he’s an addictions and trauma counsellor at The Ottawa Mission. Misconceptions about homelessness [5:06]Privacy concerns for people experiencing homelessness [6:18]Artificial intelligence tools to predict and prevent homelessness [9:10] Barriers people experiencing homelessness face when trying to obtain or replace government-issued ID [13:20] ID tied to access to services, self worth, and dignity [15:33]The ID Project at The Ottawa Mission [17:25]Social stigma about homelessness and privacy [21:41]Consulting with, and advocating for, the privacy rights of marginalized groups [23:18]Moving toward digital ID systems, ensuring no one is left behind [26:25]Resources: ‘Explainable AI’ predicts homelessness in Ontario city (Cities Today)IPC Response to the Ontario government’s public consultation on a “Policy framework for Ontario’s digital identity program”Digital ID in Ontario (Government of Ontario)Nothing About Us Without Us: Seven Principles for Leadership & Inclusion of People with Lived Experience of Homelessness (Lived Experience Advisory Council)IPC Strategic Priorities 2021-2025Privacy and Transparency in a Modern Government(IPC resources)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. The information, opinions, and recommendations presented in this podcast are for general information only. It...

At face value: Facial recognition technologies and privacy | La technologie de reconnaissance faciale et la protection de la vie privée

Apr 4, 2024 35 min

Cynthia Khoo is a technology and human rights lawyer and most recently, a senior associate at the Center on Privacy and Technology at Georgetown Law, in Washington, D.C. She is a research fellow at the University of Toronto’s Citizen Lab. How facial recognition technology works [4:09]Use of facial recognition technology by government agencies [8:02]Use of facial recognition technologies in the private sector [10:15] Stalkerware and facial recognition technology [15:07] Impact of biased algorithms on historically marginalized groups [17:40]Public anonymity as an essential privacy right [22:00]Facial recognition and mugshot databases, guidance for police in Ontario [25:22]The option to roll back facial recognition systems [29:30]Guardrails and protections in contracts with third party vendors [32:12]Resources: Your Face Belongs to Us, Kashmir HillGender Shades, Joy BuolamwiniWrongfully Accused by an Algorithm (Kashmir Hill, The New York Times, August 3, 2020)Another Arrest, and Jail Time, Due to a Bad Facial Recognition Match (Kashmir Hill, The New York Times, January 6, 2021)Facial Recognition and Mugshot Databases: Guidance for Police in Ontario (IPC guidance)R. v. Bykovets (Supreme Court of Canada decision)IPC Strategic Priorities 2021-2025Next-Generation Law Enforcement(IPC resources)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute...

In their own words: Students from Westboro Academy speak out about privacy | Des élèves de l’Académie Westboro parlent de protection de la vie privée

Feb 22, 2024 39 min

Commissioner Kosseim speaks with Elyane Ruel, Head of School, and Grade 7 and 8 students from Westboro Academy in Ottawa, Ontario. Do kids even care about privacy anymore? [2:01]What does privacy mean, how would you define it? [3:43]Sharing information with some, but not with others [5:56]Strategies for protecting yourself online [8:22]Respecting the privacy of others [12:11]Regrets about posting something online that can’t be taken down later [14:01]Concerns young people have about being online [14:44]Teaching kids about privacy at school [21:16]Technology use in the classroom, protecting student privacy [26:59]Strategies for teaching students about digital citizenship [29:08]Using the IPC’s Privacy Pursuit! lesson plans in the classroom [31:10]How the lesson plans can be a springboard for other classroom activities [32:30]The IPC’s draft Digital Privacy Charter for Ontario Schools [33:10]Developing kid-friendly resources to teach kids about privacy [34:39]It’s about more than technology — the importance of social and emotional learning to help kids develop their independence in the digital world [36:54]Resources: Privacy Pursuit! lesson plans (free IPC lesson plans to teach kids about privacy)Digital Privacy Charter for Ontario SchoolsTeaching kids about privacy (Info Matters episode with Daniel Solove)Teenage confidential: Teens, technology, and privacy (Info Matters episode with Matthew Johnson)From high school to university: a young person’s perspective on digital privacy (Info Matters episode with Keith Baybayon)Ontario joins Canadian privacy regulators in passing resolutions on the privacy of young people and workers (October 2023, IPC news release)Resolution on children’s digital rights (Adopted resolution of the Global Privacy Assembly, October 2021 – IPC co-sponsor)Personal Data Protection Competency Framework for School Students (includes foundational learning principles – International Conference of Data Protection and Privacy Commissioners – IPC co-spo...

Best of season three | Les meilleurs moments de la troisième saison

Jan 18, 2024 34 min

A round up of key moments from season three of the Info Matters podcast, winner of the 2023 Canadian Podcast Award for Outstanding Technology Series. How policing tools and methods have leapt decades in a few short years [1:03] (from S3-Episode 1: Predicting crimes before they occur: not so sci-fi anymore with the IPC’s Dr. Christopher Parsons) Why misinformation isn’t new, the role of government in combatting it [4:28] (from S3-Episode 2: Trust and truth: Navigating the age of misinformation with Dr. Alex Himelfarb of the Council of Canadian Academies) What technological advancements keep the Privacy Commissioner of Canada up at night? [9:06] (from S3-Episode 3: A casual conversation between two Canadian privacy commissioners with Philippe Dufresne, Privacy Commissioner of Canada) Why it’s a problem when people don’t want to have samples or other personal data included in biobanks [11:21] (from S3-Episode 4: Ethical Uses of Genetic Data: A Conversation with Dr. Bartha Knoppers) How to strengthen Ontarians’ trust in digital health [14:51] (from S3-Episode 5: Co-designing digital health systems with patients and families with Betty-Lou Kristy, Chair of the Minister’s Patient and Family Advisory Council) Real world obstacles that prevent women from accessing government information [17:40] (from S3-Episode 6: A woman’s right to know: Closing the gender gap with access to information with Laura Neuman of the Carter Center) Why cybersecurity matters and how individuals and organizations can protect themselves from digital threats [21:54] (from S3-Episode 7: Unmasking digital threats: How to guard against cyber crime with Jason Besner, Director of Partnerships at the Canadian Centre for Cyber Security) International efforts to recognize and protect the right to mental privacy [26:35] (from S3-Episode 8: What’s on your mind? Neurotechnology and mental privacy with Jennifer Chandler, a professor at the University of Ottawa’s Centre for Health Law, Policy, and...

Empowering young women and girls in the digital world | Renforcer l’autonomie des jeunes femmes et des jeunes filles dans le monde numérique

Dec 14, 2023 28 min

Professors Jane Bailey and Valerie Steeves co-lead the eQuality Project. Its mission is to help young people create a networked environment where they can participate equally, free from surveillance, and identity-based harassment. What led to research investigating the societal and cultural impacts of the internet on teens and particularly girls [3:06]Goals of the eQuality Project, roots in the eGirls Project [5:36]Impacts of social media on teens [8:32]Defining technology facilitated violence [9:57]Impacts of technology facilitated violence on young women and girls [12:01]Young people self censoring themselves on social media [13:29]The role of education in helping young women and girls participate equally in the digital world [14:41]Recognizing and honouring the rights of young people through deliberative dialogue [18:18]How to meaningfully engage young people in discussions about privacy in the digital environment [22:49]Value of educators and schools committing to upholding the privacy rights of young people [23:28]Resources: eQuality Project 2021-22 Annual ReporteGirls, eCitizens (edited by Professors Bailey and Steeves)Privacy Pursuit! Lesson Plans (free IPC lesson plans to teach kids about privacy)Digital Privacy Charter for Ontario SchoolsTeaching kids about privacy (Info Matters episode with Daniel Solove)Teenage confidential: Teens, technology, and privacy (Info Matters episode with Matthew Johnson)From high school to university: a young person’s perspective on digital privacy (Info Matters episode with Keith Baybayon)Ontario joins Canadian privacy regulators in passing resolutions on the privacy of young people and workers (October 2023, IPC news release)Resolution on children’s digital rights (Adopted resolution of the Global Privacy Assembly, October 2021 – IPC co-sponsor)Personal Data Protection Competency Framework for School Students (includes foundational learning principles – International Conference of Data Protection and Privacy Commissioners – I...

What’s on your mind? Neurotechnology and mental privacy | Qu'est-ce qui vous préoccupe ? Neurotechnologie et protection de la vie privée

Dec 6, 2023 30 min

Jennifer Chandler is a professor at the University of Ottawa’s Centre for Health Law, Policy and Ethics. You can learn more about her research at jennniferchandler.ca. A career that combines law, brain sciences and neurotechnology [2:54]Neurotechnology explained [4:29]Examples of how neurotechnology is used in health care [7:17]Applications of neurotechnology in the workplace [10:12]Brain technologies as investigative tools in law enforcement [11:53]Brain fingerprinting as evidence [14:16]Legal, ethical, and privacy concerns related to neurotechnology [16:40]Questions about identity, personality, capacity and freedom [17:30]International efforts to codify neuro rights [21:21]Advice to regulators on the issue of mental privacy [26:27]Resources: Selvi & Ors vs State of Karnataka & Anr (May 5, 2010)United Nations Human Rights Council, neurotechnology and human rightsChile: Pioneering the protection of neuro rights (UNESCO Courier)IPC Strategic Priorities 2021-2025Trust in Digital Health (IPC resources)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imp...

Unmasking digital threats: How to guard against cyber crime | Démasquer les menaces numériques : Comment se prémunir contre la cybercriminalité

Oct 30, 2023 31 min

Jason Besner is Director of Partnerships at the Canadian Centre for Cyber Security (the Cyber Centre). Jason’s group is responsible for managing strategic engagements, with Canadian and international partners, that have the greatest impact on cyber security for Canadians. Focusing on national level outcomes, Partnerships supports and enables all other mission lines in the Canadian Centre for Cyber Security. Mandate of the Cyber Centre [2:56]Why cyber security matters [3:34]How the Cyber Centre helps organizations who may have been targeted by a cyber attack [4:57]How the cyber threat landscape has changed over time, particularly during the pandemic [6:09]Evolving future trends in cyber security [9:22]Key things organizations of all sizes can do to thwart cyber criminals [10:42]Ransomware attacks on public institutions and essential services [12:35]Cyber Centre partners and partnerships [15:03]Bill C-26 and changes on the horizon [17:41]Information sharing between government and organizations on cyber security matters [20:28]The spread of misinformation online [21:47]The use of artificial intelligence technologies to monitor for threats [23:28]Practical steps individuals can take to protect against cyber threats [25:01]Careers in technology and the growing need for cybersecurity workers [29:13]Resources: GetCyberSafe.ca (cyber security tips and resources for individuals) Bill C-26, An Act Respecting Cyber SecurityDon’t get caught! Protect yourself against phishing (Info Matters episode)How to Protect Against Ransomware (IPC fact sheet)Protect Against Phishing (IPC fact sheet)Trust and truth: Navigating the age of misinformation (Info Matters episode)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast,...

A woman’s right to know: Closing the gender gap with access to information // Le droit de savoir d'une femme : Combler le fossé entre les hommes et les femmes grâce à l'accès à l'information

Sep 25, 2023 37 min

Laura Neuman is a Senior Advisor with the Carter Center in Atlanta, Georgia. She leads the implementation of the center’s Inform Women, Transform Lives campaign. Prior to joining the Carter Center in 1999, she was staff attorney at Legal Action of Wisconsin and is a graduate of the University of Wisconsin Law School. The journey from a law practice assisting disadvantaged groups to working at the Carter Center [3:05]The mandate of the Carter Center [4:18]The access to information legislation assessment tool — what it does and how it works [5:36]Focusing on gender inequality in access to information [8:15]Barriers for women seeking access to government-held information [13:40]Reaching women in an intentional way with information that can help them in their day-to-day lives [16:17]Statistics on the impact of improved access to information for women [18:41]Expansion of programming to cities in North America [23:28]Battling misinformation with trusted information and recognizing the digital divide [30:45]Resources: Inform Women, Transform Lives (The Carter Center’s campaign to raise awareness of women’s right to information) Demystifying the FOI process (Info Matters episode)Trust and truth: Navigating the age of misinformation (Info Matters episode)File an appeal and pay fees online (IPC service)IPC Strategic Priorities 2021-2025Privacy and Transparency in a Modern Government(IPC resources)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca The information, opinions, and recommendations pr...

Co-designing digital health systems with patients and families | Concevoir des systèmes de santé numériques en collaboration avec les patients et les familles

Aug 31, 2023 27 min

Engaging with patients, families, and caregivers can help build a better, more inclusive health system. Betty-Lou Kristy, Chair of the Minister’s Patient and Family Advisory Council, speaks about her mission to improve patient care in Ontario by putting patients and families at the center of policy-making. Through their lived experiences in the health system, they work to break down barriers and help build Ontarians’ trust that their data privacy and access rights will be respected. -- S'engager avec les patients, les familles et les soignants peut aider à construire un système de santé meilleur et plus inclusif. Betty-Lou Kristy, présidente du Conseil consultatif ministériel pour des patients et des familles, parle de sa mission qui consiste à améliorer les soins aux patients en Ontario en plaçant les patients et les familles au centre de l'élaboration des politiques. Grâce à leurs expériences vécues dans le système de santé, ils s'efforcent de démonter les barrières et d'aider les Ontariens à avoir confiance que leurs droits en matière de confidentialité des données et d'accès à celles-ci seront respectés. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

Ethical Uses of Genetic Data: A Conversation with Dr. Bartha Knoppers | Les utilisations éthiques des données génétiques : entretien avec Bartha Knoppers, Ph. D.

Jul 31, 2023 39 min

Dr. Bartha Maria Knoppers is a world-renowned expert and pioneer in the field of health law and bioethics, with particular focus on genomics. Her groundbreaking work has fundamentally changed our understanding of the complex intersection between science law, technology and ethics. She currently serves as the Director of the Centre for Genomics and Policy at McGill University, collaborating with international organizations, governments and policymakers to help shape ethical guidelines that safeguard human rights while supporting the health and well-being of individuals and communities. Genetic exceptionalism [03:46]Use of genetic information in healthcare [05:50]Genome sequencing and predicting health outcomes [6:23]Parental consent for newborn screening [10:45]Privacy considerations for genomic sequencing for health research [12:39]Biobanks and the use of data for health research [14:45]Governance, transparency, and accountability in health research [18:40]Considerations for data sharing among academic and commercial researchers [20:41]P3G public population project in Genomics and Society [24:05]The Global Alliance for Genomics and Health (Canada) [26:58]Canadian Health Data Strategy [29:11]Canada Health Data Charter [33:10]Advice on promoting trust in digital health [35:07]Resources: Centre for Genomics and Policy (CGP)McGill Genome CentreThe Public Population Project in Genomics (P3G)The Global Alliance for Genomics and Health (GA4GH) meeting (September 2023)Digital Health under PHIPA: Selected OverviewIPC Strategic Priorities 2021-2025Trust in Digital Health(IPC resources)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy top...

A casual conversation between two Canadian privacy commissioners | Une conversation informelle entre deux commissaires canadiens à la protection de la vie privée

Jul 5, 2023 40 min

Philippe Dufresne, Privacy Commissioner of Canada, is a leading legal expert on human rights, administrative, and constitutional law. He previously served as the Law Clerk and Parliamentary Counsel of the House of Commons. The Office of the Privacy Commissioner of Canada (OPC) oversees compliance with the Privacy Act, which covers the personal information-handling practices of federal government departments and agencies, and the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private-sector privacy law. One-year anniversary, stepping into a new role as privacy commissioner of Canada [1:45]Three years as Ontario’s information and privacy commissioner [4:26]Adapting to the hybrid workplace model [6:34]Rhythms of work throughout the year [9:02]From human rights lawyer to privacy commissioner of Canada [10:46]The fast-moving dialogue about privacy issues [12:24]Making the switch from federal to provincial regulator [14:02]Why it’s a pivotal time for privacy protection [18:52]Artificial intelligence, Bill C-27, Digital Charter Implementation Act [19:34]Harnessing the power of AI for good [22:37]A modern and effective regulator for a digital Ontario [23:39]Preparing to implement a new law in a continuing state of uncertainty [25:52]Closing gaps in privacy protection for Ontario workers [29:45]Federal-provincial collaboration: education, privacy protections for children and youth [33:21]Federal-provincial collaboration: enforcement and investigations, raising public awareness of privacy issues [36:19]Resources: Bill C-27, Digital Charter Implementation Act, 2022Appearance before the Standing Committee on Access to Information, Privacy and Ethics (ETHI) on the Study of Device Investigation Tools Used by the RCMP (Opening statement by Philippe Dufresne, August 8, 2022)Investigation into Home Depot of Canada Inc.’s compliance with PIPEDA (OPC, January 26, 2023)A pivotal time for privacy (Office of the Privacy Commissioner of Canada, 20...

Trust and truth: Navigating the age of misinformation | Confiance et vérité : S’y retrouver dans l’ère de la mésinformation

May 16, 2023 32 min

Dr. Alex Himelfarb is the chair of Council of Canadian Academies’ Expert Panel on the Socioeconomic Impacts of Science and Health Misinformation. He chairs the board of the Narwhal and is a member of the boards of Atkinson Foundation, the Public Service Foundation and the Advisory Committee of the Auditor General, and is a fellow of the Broadbent and Parkland Institutes. Choosing to lead the expert panel on science and health misinformation [2:30]Misinformation has become a defining issue of our time, why? [3:56]Social media, declining trust, and the quest for certainty [4:17]Fault lines in modern society [7:08]Socioeconomic impacts of science and health misinformation [8:57]Impact of misinformation on vulnerable and marginalized communities [11:00]With the rise of AI, what does the future hold? [12:36]Telltale signs of misinformation [14:29]Impact of misinformation on democracy [16:00]The role of government transparency and access to information in fighting misinformation [19:02]How individuals can fight back against misinformation [22:04]Building critical thinking, numeracy and media literacy into curriculum in schools [25:20]Communicating information more accessibly [26:14]Encouraging proactive disclosure by government institutions [28:13]Resources: Fault Lines(Report of the Expert Panel on the Socioeconomic Impacts of Science and Health Misinformation, Council of Canadian Academies, January 26, 2023)Verified (United Nations project to improve access to accurate information)IPC Transparency Showcase sheds light on open government projects (IPC news release, May 11, 2023)Ontario Information and Privacy Commissioner calls on public institutions to join the Transparency Challenge (IPC news release, September 28, 2023)IPC Strategic Priorities 2021-2025Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and h...

Predicting crimes before they occur: not so sci-fi anymore | Prédire les crimes avant qu’ils ne soient commis : ce n’est plus de la science-fiction

Mar 23, 2023 31 min

Christopher Parsons is a Senior Technology and Policy Advisor at the IPC. Prior to joining the IPC in early 2023, he was a Senior Research Associate at the Citizen Lab, an interdisciplinary laboratory based at the University of Toronto’s Munk School of Global Affairs and Public Policy. Choosing to focus on research related to privacy, national security, and public policy [2:38]The modernization of policing through technology [4:57]Defining the term predictive policing [7:19]Bail assessments as an example of predictive policing [8:33]Potentially problematic aspects of predictive technologies [9:34]Findings of the Citizen Lab’s Surveil and Predict report [11:11]Privacy and predictive policing [12:20]Human rights issues associated with predictive policing [14:18]Key recommendations of the Citizen Lab’s Surveil and Predict report [18:07]The need for openness and accountability when it comes to the use of predictive policing tools [21:09]Future issues on the horizon related to law enforcement practices and privacy in Ontario [26:26]Resources: To Surveil and Predict: A Human Rights Analysis of Algorithmic Policing in Canada (Citizen Lab, September 1, 2020)‘Algorithmic policing’ in Canada needs more legal safeguards, Citizen Lab report says (Toronto Star)Law Enforcement and Security Agency Surveillance in Canada: The Growth of Digitally-Enabled Surveillance and Atrophy of Accountability (Citizen Lab, February 26, 2018)Law Enforcement and Surveillance Technologies (IPC Privacy Day webcast)IPC Strategic Priorities 2021-2025Next-Generation Law-Enforcement (IPC resources)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to...

Health equity: Using data to make a positive difference for communities | Équité en matière de santé : Utiliser les données pour faire une différence positive pour les communautés

Dec 20, 2022 33 min

Dr. Kwame McKenzie is CEO of the Wellesley Institute, a professor in the Department of Psychiatry at the University of Toronto, and Director of Health Equity at the Centre for Addiction and Mental Health (CAMH). A professional journey combining psychiatry and leading a policy think tank [2:20]Mental health information, more sensitive that other kinds of personal health information? [5:08]The stigma around mental health issues and how it has evolved [6:53]Confidentiality, trust as key elements to achieving better health outcomes [8:33]Broader benefits to the health system through the use of health data [11:56]Using data to address COVID-19 fueled health inequities in Toronto communities [16:50]Ontario’s Anti-Racism Act and health data [19:06]Principles of the Engagement, Governance, Access, and Protection (EGAP) framework [25:49]Resources: Monitoring progress: Race and vaccine equity (Wellesley Institute, May 27, 2021)Socio-demographic data collection and equity in covid-19 in Toronto (The Lancet, April 2, 2021)Engagement, Governance, Access, and Protection (EGAP) Framework (Black Health Equity Working Group)Building a better health system with data (Ontario Hospital Association)IPC Strategic Priorities 2021-2025Trust in Digital Health(IPC resources)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. Disclaimer: The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unles...

Back to the Future: Using strategic foresight in the new digital age | Retour vers le futur : Utiliser la prospective stratégique dans la nouvelle ère numérique

Dec 7, 2022 28 min

Eric Ward is the Assistant Commissioner of Strategic Initiatives and External Relations at the Office of the Information and Privacy Commissioner of Ontario (IPC). Prior to joining the IPC, he was the Senior Director at Policy Horizons Canada, the federal government’s centre for strategic foresight. The road to the IPC and strategic foresight work [3:34]Using strategic foresight to build stronger policies and programs [5:28]What strategic foresight is in simple terms [6:35]The importance of strategic foresight for organizations and policymakers [8:09]Steps in the strategic foresight process [10:05]Looking ahead a few years or thousands of years [17:12]Science fiction and anticipating technological advances [19:06]IPC strategic foresight series on next generation law enforcement [20:40]Generating results to support a coordinated regulatory response [23:43]Resources: Policy Horizons CanadaStrategy and Foresight (World Economic Forum)IPC Strategic Priorities 2021-2025Next Generation Law Enforcement (IPC resources)Law Enforcement and Surveillance Technologies (IPC webcast)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. Disclaimer: The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this pod...

Seeing privacy through an equity lens in the child welfare sector | Envisager la protection de la vie privée sous l’angle de l’équité dans le secteur du bien-être de l’enfance

Oct 25, 2022 36 min

Nicole Bonnie is the CEO of the Ontario Association of Children’s Aid Societies (OACAS). She’s also a member of the IPC’s Strategic Advisory Council. Pursuing a career in the child welfare sector [2:52]Making history as the first Black CEO of the OACAS [4:53]Privacy misunderstandings and hesitancy about sharing information with a children’s aid society about a child who may be at risk [7:35]A shift in the focus of the Dress Purple Day campaign from abuse reporting to supporting families [10:40]Findings of the Ontario Incidence Study of Reported Child Abuse and Neglect [11:00]One Vision One Voice report [15:40]Collecting data under Ontario’s Anti-Racism Act [18:32]Potential harms of data collection to groups and to broader communities [24:50]Helping people exercise their privacy and access rights under Part X of the Child, Youth and Family Services Act [28:15]Getting young people involved in digital literacy and digital rights issues fairly and equitably [33:10]Resources: Yes, You Can. Dispelling the Myths About Sharing Information with Children’s Aid Societies (IPC brochure)Dress Purple Day (OACAS campaign)Ontario Incidence Study of Reported Child Abuse and Neglect - 2018 (Dr. Barbara Fallon, University of Toronto)New report reveals the reality of anti-Black racism in Ontario child welfare service delivery (One Vision One Voice report)Annual progress report 2022: Ontario’s Anti-Racism Strategic PlanIPC Strategic Priorities 2021-2025It’s About You: Your file and Your Rights Under Ontario’s Child and Family Services Law (IPC brochure)Access, Privacy and the Child, Youth and Family Services Act (IPC webinar)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an acces...

From high school to university: a young person’s perspective on digital privacy | Du secondaire à l’université : le point de vue d’un jeune sur la vie privée numérique

Sep 30, 2022 19 min

Keith Baybayon is a first-year student at McGill University and the former president of the Ontario Student Trustees Association, the largest student stakeholder group in Ontario. He’s also a member of the IPC’s Strategic Advisory Council. Becoming a student leader and advocate [3:53]A day in the life of a connected high school student [5:55]Using technology in elementary school [7:17]Privacy and the use of cameras in online learning environments [8:12]The need for greater awareness by students of where to turn for help with privacy issues [9:12]Personal data collection behind the scenes [9:56]Do young people care about privacy anymore? [11:23]Lengthy and hard to understand terms of service documents [12:31]Getting involved in student advocacy on digital literacy and privacy issues [13:35]The challenge of teaching young people about privacy from an early age [15:11]Resources: IPC Strategic Priorities 2021-2025Teaching kids about privacy (Info Matters episode with Daniel Solove)Teenage confidential: Teens, technology, and privacy (Info Matters episode with Matthew Johnson) Privacy Pursuit! Games and Activities for Kids (IPC activity book for kids)Resolution on children's digital rights (Adopted resolution of the Global Privacy Assembly, October 2021 – IPC co-sponsor)Personal Data Protection Competency Framework for School Students (includes foundational learning principles – International Conference of Data Protection and Privacy Commissioners – IPC co-sponsor) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email u...

Giving foster kids a fair shot in life | Donner aux enfants placés en famille d’accueil une chance équitable dans la vie

Aug 2, 2022 36 min

Jane Kovarikova is a former foster child, current PhD candidate, and advocate for child rights across Canada. She is the founder of the Child Welfare Political Action Committee, a Canadian charity advocating for a progressive child welfare system. From foster kid to advocate for changes in child welfare policy [2:53]Outcomes for youth after they leave care [6:49]Privacy of records, sealing youth records when they age out of the system to help them move on from their past [9:19]Balancing safety, research, and privacy [13:11]Work on a private member's bill to address privacy fairness for foster kids [16:35]Bringing lived experience to leadership in the child welfare sector [19:20]Service providers adjusting to new privacy rights and protections under Part X of the Child, Youth and Family Services Act [22:26]What it’s like to not really control your own history [24:12]Ways to promote Part X compliance by service providers [27:55]Helping former and current foster kids who want to learn more about their access and privacy rights under the law [29:50] Resources: Child Welfare Political Action CommitteeAdvocates seek privacy rights for foster kids after age 21 so they can get ‘fresh start’ (Toronto Star)Former foster child first to lead local Children’s Aid in 126-year history Toronto Star)It’s About You: Your file and Your Rights Under Ontario’s Child and Family Services Law (IPC brochure)Providing Access to Personal Information under the Child, Youth and FamilyServices Act: A Guide for Service Providers (IPC guidance)Access, Privacy and the Child, Youth and Family Services Act (IPC webinar)IPC Strategic Priorities 2021-2025Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. ...

In conversation with Jim Balsillie: Data, technology, and public policy | Entretien avec Jim Balsillie : données, technologie et politiques publiques

May 31, 2022 29 min

Jim Balsillie is the founder of the Centre for International Governance Innovation, the Centre for Digital Rights, and the former co-CEO of Research In Motion (BlackBerry). From tech executive to tech critic [4:38]Toronto’s Sidewalk Labs project [5:50]Why data governance is the most pressing public policy issue of our time [7:21]The false dichotomy between privacy regulation and innovation [8:45]Elements of a modern, enduring privacy law [11:04]A made in Ontario private sector privacy law [14:07]Oversight of political parties, protecting the privacy of citizens, and upholding democracy in the age of big data [17:47]Data driven harms and children, the UK’s Children’s Code [21:04]Advancing the IPC’s strategic priorities: Privacy and Transparency in a Modern Government; Children and Youth in a Digital World [24:01]Adapting laws and regulatory bodies to a data-driven world [25:15]Resources: Jim Balsillie : ‘Data is not the new oil – it’s the new plutonium’ (National Post)Leave no Ontarian behind: Why Ontario should move ahead with its own private sector privacy law (IPC news release)5Rights FoundationThe Children’s Code (Age Appropriate Design Code) (Information Commissioner’s Office UK)Whose job is it to keep kids safe online? (Baroness Beeban Kidron on The Agenda with Steve Paikin)IPC Strategic Priorities 2021-2025Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be r...

Focusing in on police use of body-worn cameras | Regard sur l’utilisation des caméras d’intervention par la police

May 3, 2022 37 min

Dr. Alana Saulnier is an assistant professor at Queen’s University. Her research focuses on relationships between legal authorities and the public with a particular focus on how the use of surveillance technologies (e.g., body-worn cameras, unpiloted aerial vehicles, etc.) augments those relationships. She has held formal research partnerships with more than 20 police services in Ontario. Conducting research on relationships between police and the communities they serve [5:00]The use of body-worn cameras by police services in Canada compared to other jurisdictions [7:42]The benefits of body-worn cameras from a police perspective [9:26]What communities may perceive as some of the benefits of body-worn camera programs [11:22]Insights from research studies with the Durham Regional Police Service and the Guelph Police Service [13:04]Research on the use of body-worn cameras in the investigation of domestic and sexual violence cases [20:02]Body-worn cameras at public protests [23:09]The importance of consulting with communities before putting body-worn camera programs in place [24:53]Shaping governance and rules about how body-worn cameras should be used [25:52]Questions communities should consider before body-worn cameras are deployed [28:08]The IPC’s model body-worn camera model governance framework and the Canadian Association of Chiefs of Police body-worn camera policy framework [30:15]Resources: Model Governance Framework for Police Body-worn Camera Programs in Ontario (IPC Guidance)Canadian Policing and Body-worn Cameras: A Proposed Body-worn Camera Policy Framework (Canadian Association of Chiefs of Police)Law Enforcement and Surveillance Technologies (IPC Privacy Day 2021 webcast)Next-Generation Law Enforcement: IPC Strategic Priorities 2021-2025 (IPC strategic plan)The RIDE study: Effects of body-worn cameras on public perceptions of police interactions (study by Dr. Alana Saulnier)Police Use of Body-Worn Cameras: Challenges of Visibility, Procedural Justice, an...

Power to the people! Access, privacy, and civic engagement | Le pouvoir au peuple ! Accès, vie privée et engagement civique

Mar 22, 2022 35 min

Dave Meslin is a community organizer, activist, and bestselling author. Topics discussed in this episode: The systemic barriers that keep people on the sidelines of community involvement and political decision making [4:02]Taking cues from private sector customer service [7:53]Tapping into collective wisdom and disrupting the status quo [9:47]The role of government transparency in supporting civic engagement [12:05]Access to information as fuel for community activism and change [12:39]Assessing government open data efforts [16:08]The Dazzling Notice Awards [18:41]Improving civics education [22:10]Making privacy policies make sense [24:42]Empowering youth to exercise their democratic muscles [28:04]Resources: The antidote to apathy (TEDTalk)Teardown: Rebuilding Democracy from the Ground Up (book by Dave Meslin)Empowering a New Generation of Digital Citizens (IPC Privacy Day 2022 webcast)Privacy and Transparency in a Modern Government: IPC Strategic Priorities 2021-2025 (IPC strategic plan)Open Government: Key Concepts and Benefits (IPC guidance)Demystifying the FOI Process (Info Matters episode about the steps involved in making an access request) Directory of Institutions (FOI contacts for ministries, municipalities and other local government institutions)Directory of Records (descriptions of records maintained by provincial ministries)Access to Information Under Ontario’s Information and Privacy Acts (IPC brochure)The Appeal Process and Ontario’s Information and Privacy Commissioner (IPC brochure)Accessing Personal and General Government Records (FAQs and forms)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want...

Family ties: Using investigative genetic genealogy to solve crimes | Le recours à la généalogie génétique pour élucider des crimes

Feb 24, 2022 30 min

Dr. Frederick Bieber is a medical geneticist at Brigham and Women’s Hospital in Boston, Massachusetts and an associate professor of pathology at Harvard Medical School. DNA profiling and how can it be used to identify bodies, track down blood relatives, and as evidence in court [4:55]The role of professional genealogists in investigations [8:35]How investigative genetic genealogy was used to catch the Golden State Killer [10:12]Overturning a wrongful conviction in the Christine Jessop case [13:10]Use of GEDmatch and other consumer genetic genealogy sites by police [16:20]DNA reveals information about you as well as your family members — think carefully and read the fine print before you opt in [18:20]Collecting DNA without consent as a technique to eliminate suspects [20:12]DNA testing and surprising discoveries in the family tree [24:35]Ethical safeguards to ensure the responsible use of investigative genetic genealogy by law enforcement [27:35]Resources: Next-Generation Law Enforcement: IPC strategic priorities 2021-2025 (IPC strategic plan)Release of personal information to police: your privacy rights (IPC fact sheet)Supreme Court decision lifts the cloud on genetic testing (IPC blog)All in the family: Finding criminals through the DNA of their families (Op. Ed. by Dr. Bieber)The science behind why police now believe they have the right suspect in Christine Jessop's murder (CBC.ca)The untold story of how the Golden State Killer was found: A covert operation and private DNA (Los Angeles Times)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us...

Real or fake? The buzz about synthetic data | Les données synthétiques : vraies ou fausses?

Jan 18, 2022 29 min

Dr. Khaled El Emam is a Canada Research Chair in Medical Artificial Intelligence and a professor in the University of Ottawa’s Faculty of Medicine. He is a co-founder of Replica Analytics. Developing privacy enhancing technologies to enable access to health data to support research [3:46]What is synthetic data? [5:36]Anonymous versions of real clinical data sets [8:36]Testing synthetic data to determine privacy risks [9:02]Examples of real world use cases in Canada [10:06]Re-identification attacks and loss of trust in traditional methods [12:31]Comparing statistical properties of synthetic data to the real thing [14:15]Is synthetic data really just like the real thing? [14:21]How synthetic data is made using artificial intelligence technologies [15:05]Use of synthetic data for research is expected to accelerate, increasing the need for practical regulatory guidance [16:47]Reducing uncertainty to fuel innovation [19:30]The need for clear rules around consent and thresholds for identifiable versus unidentifiable data [23:13]Resources: The Fourth Industrial Revolution: What it means, how to respond (article by Klaus Schwab)Even better than the real thing: Simulated, anonymized data could be key to health-care innovations (University of Alberta research project)Top 10 strategic predictions for 2022 and beyond (Gartner) Trust in digital health: IPC strategic priorities 2021-2025 (IPC strategic plan)IPC Comments on the Ontario Government’s Consultation on Ontario’s Trustworthy Artificial Intelligence (AI) Framework (IPC Submission, June 2021)De-identification guidelines for structured data (IPC guidance)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to inf...

From the bedside to the board: Building a culture of privacy and security in health institutions | Du chevet au conseil d’administration – Instaurer une culture de la vie privée et de la sécurité dans les établissements de santé

Nov 26, 2021 37 min

Shafique Shamji is The Ottawa Hospital’s executive vice president and chief information officer. Nyranne Martin is the hospital’s general counsel and chief privacy officer. Fostering a privacy and security culture at The Ottawa Hospital [3:31]Ensuring privacy and security are integrated as part of the hospital’s overall enterprise risk management framework [6:58]Moving beyond random audits to detect unauthorized access to patient information [9:24]Maintaining strong linkages between privacy and information technology teams [12:40]Ensuring strong technical controls are not a barrier to providing care [14:04]Setting the right tone at the senior leadership level [15:20]Lessons learned during the pandemic [16:38]Moving from paper-based to electronic systems [18:30]Rolling out one of the largest information technology projects in the hospital’s history [20:04]Ensuring privacy by design in new hospital systems [23:13]Bringing in a third party to assess risk [24:53]Things that keep a chief information officer up at night [29:18]Ways to advance trust in digital health in Ontario [31:56]Modernizing legislation to respond to advancements in technology [33:55]Resources: Putting patient trust at the centre of virtual health (Info Matters episode with Dr. Duncan Rozario)Trust in digital health: IPC strategic priorities 2021-2025 (IPC strategic plan)Digital health under PHIPA: Selected overview (IPC guide)Communicating personal health information by email (IPC fact sheet)Reporting health privacy breaches to the IPC (IPC webinar)As in life, the only constant in health care is change (Commissioner’s blog)Privacy at The Ottawa Hospital (resource for patients)Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave u...

Teenage confidential: Teens, technology, and privacy | Adolescents, technologie et vie privée

Oct 22, 2021 30 min

Matthew Johnson is the director of education at MediaSmarts, Canada’s not-for-profit centre for digital and media literacy. He is the author of many of MediaSmarts’ lessons, parent materials, and interactive resources and a lead on MediaSmarts’ research projects. Do young people really care about privacy? [6:13]How teens carefully curate their online image and use different platforms to control who sees what [6:46]Awareness by teens of the ways their personal information is valuable to social networks and advertisers [8:49]Helping teens understand and use technical privacy settings to limit data collection and targeted advertising [10:13]How much screen time is too much? [11:20]Encouraging mindful use of digital devices [14:00]Modelling healthy technology habits for teens [15:17]Setting rules in the home for the use of digital devices [16:08]Respect, privacy empathy, and digital ethics [17:32]Consent and moral blind spots around sharing sexts/intimate images [20:41]Practical tips for teens, parents, and teachers on privacy and digital ethics [23:15]The challenge: raising awareness among teens of privacy risks in different contexts and empowering them to take action [26:47]Resources: IPC Strategic Priorities 2021-2025Teaching kids about privacy (Info Matters episode with Daniel Solove)Privacy Pursuit! Games and Activities for Kids (IPC activity book for kids)Privacy Pirates: An interactive unit on online privacy (Ages 7-9) (MediaSmarts)Digital media: Promoting healthy screen use in school-aged children and adolescents (Canadian Pediatric Society)Family guidelines for new tech devices (MediaSmarts sample contract)There’s No Excuse (MediaSmarts video lessons about sharing sexts/intimate images)The parent network: Social media and your kids workshop (MediaSmarts)Lesson Plan: Privacy Rights of Children and Teens (grades 9 -12)Personal Data Protection Competency Framework for School Students (includes foundational learning principles – International Conference of Data Pro...

From FOI to front page news! | Accès à l’information à la une!

Sep 30, 2021 31 min

Jim Bronskill is an award-winning reporter with the Ottawa bureau of The Canadian Press news agency, specializing in security and intelligence, policing, and justice-related issues. He also frequently writes about privacy in the digital realm. The path to a career in journalism [2:31]How investigative journalism has changed over the years [4:11]Freedom of information (FOI) requests as an important reporting tool [4:51]The iceberg theory of journalism [5:31]Uncovering the rest of the iceberg through freedom of information [6:20]Balancing FOI response times with news deadlines [6:55]Ways to advance and modernize the access to information system [8:20]Big news stories that began as freedom of information requests [11:15]Learning about the use of Tasers by the RCMP through FOI [12:18]The Tommy Douglas files [15:55]Tips for making access requests [18:43]Key challenges to access to information and the right to know [24:30]The need for strong leadership on access to information, modernized laws, and practical administrative solutions [25:31]Resources: Your Right to Know (book by Jim Bronskill)Demystifying the FOI Process (Info Matters episode about the steps involved in making an access request) IPC strategic priority: Privacy and Transparency in a Modern GovernmentRCMP edits Taser reports, probe finds (Toronto Star)Documents detail hours before Taser death (Toronto Star)CBC, The Canadian Press win Michener award for Taser probe (CBC.ca)RCMP plans dramatic changes to Taser policy (Toronto Star)Restoring Public Confidence: Restricting the Use of Conducted Energy Weapons in British Columbia (Braidwood Commission Report) Why? The Robert Dziekanski Tragedy(Braidwood Commission Report) Info Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. I...

First Nations data sovereignty | La souveraineté des données des Premières Nations

Aug 25, 2021 34 min

Dr. Jonathan Dewar is the Chief Executive Officer of the First Nations Information Governance Centre. Carmen Jones is Director of Research and Data Management, for the Chiefs of Ontario. The First Nations Information Governance Centre and its work [3:25]OCAP (ownership, control, access, and possession) and what the principles mean for data collection and information governance [5:20]The history of the OCAP principles and how they were developed [8:14]Truth and Reconciliation Commission findings related to data sovereignty [11:38]Understanding and enforcement of the OCAP principles [14:15]Privacy and OCAP [17:30]The tension between privacy rights as a collective concept and current Canadian privacy laws [18:30]Research and data governance agreements at the regional level [20:30]Integrating OCAP principles into research agreements to further community-based research [22:14]OCAP principles as an enabler of sound research, ethical data collection, and partnerships between researchers and First Nations communities [24:00]Empowering communities with the data they need to make positive change [26:50]Building trust and respectfully engaging with First Nations communities on research projects [28:59]Resources: Report of the Royal Commission on Aboriginal PeoplesFundamentals of OCAP (First Nations Information Governance Centre, online training course) First Nations Data Governance Strategy (First Nations Information Governance Centre)First Nations surveys (First Nations Information Governance Centre) Institute for Clinical Evaluative Sciences (IC/ES)Truth and Reconciliation Commission reports and calls to actionInfo Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to...

Building privacy and transparency into sexual assault investigations | Améliorer la protection de la vie privée et la transparence dans le cadre des enquêtes sur les agressions sexuelles

Jul 20, 2021 40 min

Sunny Marriner is project lead of the Violence Against Women Advocate Case Review for the Improving Institutional Accountability Project, an initiative funded by the Government of Canada. Stephen McCammon is a legal counsel at the Office of the Information and Privacy Commissioner of Ontario. He provides legal advice on issues relating to privacy, transparency, and accountability with a special focus on how these issues intersect with law enforcement and fundamental rights. Please be advised: this episode discusses issues related to sexual violence that may be distressing to some listeners. Trust as critical to maintaining public safety [2:00]Low sexual violence reporting rates in Canada and around the world [4:50]High rates of case attrition (cases that don’t result in a conviction) [6:00]The need for an independent mechanism to review case files/outcomes [8:00]Reasons behind high rates of case attrition [8:38]Outdated views of sexual assault [10:33]About the Violence Against Women Advocate Case Review Project [12:05]The Philadelphia Model for case review [13:28]Bringing a version of the Philadelphia Model to Ontario [14:08]Forging a partnership with the IPC [16:20]How the case review process works [18:05]Viewing sexual violence cases through a community lens [19:55]Challenging perspectives during case review [21:42]Improvements as a result of case review [24:00]Privacy safeguards in the case review framework [27:01]Ensuring accountability, while maintaining confidentiality [30:00]Disclosure of information and consent [31:42]Inviting subject matter experts to participate in case review [36:16]Survivors’ feedback on case review [36:44]Expanding the model to other provinces and communities [37:29]Resources: Bringing justice to unfounded cases of sexual assault (Women and Gender Equality Canada)Canadian Framework for Collaborative Police Response on Sexual Violence (Canadian Association of Chiefs of Police)Next Generation Law Enforcement (IPC Strategic Priorities 202...

Putting patient trust at the centre of virtual health | La confiance des patients au cœur de la santé virtuelle

Jun 21, 2021 35 min

Dr. Duncan Rozario is chief of surgery at the Oakville Trafalgar Memorial Hospital in Oakville, Ontario. He also runs a busy outpatient practice at the North Oakville Medical Centre where he uses sophisticated digital tools to provide virtual care to his patients. Topics discussed in this episode: Forging relationships with patients [2:34]The key role of communication in health care [3:55]Combining the calling of medicine with a deep interest in technology [5:05]Trends in the adoption of technology by physicians in Ontario [6:10]Patient experience as a driver for offering virtual health care [7:09]Providing options to patients [9:45]The pitfalls of sending sensitive information by unsecured email [10:35]Using patient portals and secure messaging systems [13:10]Adding a visual dimension with images and videoconferencing [15:04]Tailoring the communication channel to the situation, the provider, and the patient [17:00]Patient uptake and response [18:10]Onboarding patients [19:58]Protecting information and choosing a verified virtual visit solution [21:05]Communications between health care providers, retiring the fax machine [23:35]Next steps toward an integrated and secure system for personal health information in Ontario [27:45]Enhancing trust in digital health care [30:40]Resources: Trust in digital health: IPC strategic priorities 2021-2025 (IPC strategic plan)Privacy and security considerations for virtual health care visits (IPC guidelines)Digital health under PHIPA: Selected overview (IPC guide)Communicating personal health information by email (IPC fact sheet)Reporting health privacy breaches to the IPC (IPC webinar)As in life, the only constant in health care is change (Commissioner’s blog)Providing virtual healthcare, maintaining real patient trust (Commissioner’s blog)Verified virtual visit solutions for providers (Ontario Telemedicine Network, now part of Ontario Health) Info Matters is a podcast about people, privacy, and access to information hosted by Pa...

Teaching kids about privacy | Enseigner aux enfants ce que veut dire la protection de la vie privée

Apr 30, 2021 30 min

Daniel Solove is the John Marshall Harlan Research Professor of Law at the George Washington University Law School and one of the world’s leading experts on privacy law. He is also the president and CEO of TeachPrivacy, a company that provides computer-based privacy and security training to schools, companies, hospitals, and other organizations around the world. He is the author of The Eyemonger, a children’s book about the importance of privacy. Topics discussed in this episode: Privacy/surveillance, a growing field of research [5:00]What inspired Solove to write a children’s book about privacy [6:57]What is an Eyemonger? [10:00]Presenting a serious, potentially scary, subject without frightening kids [13:30]The issue of consent in the context of the story [16:00]If you have nothing to hide, you have nothing to fear — an argument used to support surveillance [17:23]The counter argument in support of privacy [18:08]Privacy gives us the freedom to explore our true selves [22:02]Who is the ultimate audience for this book? [23:19]Need for education for younger children about technology, the internet, and the value of privacy [23:45]General takeaways for parents and teachers — how/when to talk to kids about privacy [25:54]Other issues: potential dangers online, how to respect the privacy of others offline and online [26:55]Resisting the pull to share information online [28:15]The technology (social media, etc.) is not neutral, there are consequences [28:33]Resources: The Eyemonger(children’s book by Daniel Solove)Privacy resources for educators and parents (TeachPrivacy)Protecting Your Students’ Privacy Online (IPC fact sheet)Lesson plans from the IPC website:Getting the Toothpaste Back into the Tube: A Lesson on Online Information (grades 6 -8)Know the Deal: The Value of Privacy (grades 6-8)Lesson Plan: Privacy Rights of Children and Teens (grades 9 -12)Do-it-yourself house rules for online privacy (online tool – Office of the Privacy Commissioner of Canada)Social Sma...

Demystifying the FOI Process | Démystifier le processus d’accès à l’information

Apr 7, 2021 28 min

Gillian Shaw is the Director of Adjudication at the Office of the Information and Privacy Commissioner of Ontario (IPC). She and her team of adjudicators hear and decide access to information appeals under Ontario’s Freedom of Information and Protection of Privacy Act and its municipal counterpart, the Municipal Freedom of Information and Protection of Privacy Act. Topics discussed in this episode: Why access to information matters [:34]What kind of information do you have a right to ask for? [2:43]What organizations/institutions can you ask for records or information? [3:05]Do you need to give a reason to ask for access to records or information? What are some of the things people ask for? [4:00]How hard is it to file a freedom of information request? [5:03]Organizations have a duty under the law to respond to access requests and help people requesting information [5:30]What are the limits? What kinds of information can you not access through a freedom of information request? [6:25] Exemptions under freedom of information laws [7:10]How can people submit an access to information request? [8:04]How much does it cost to submit an access request? [8:20] Best practices for creating your access request [9:55]What can people do if they don’t get the information they ask for? [11:45]What are the steps in an appeal? [14:17]Mediation [15:17]Adjudication [16:38]Judicial reviews [19:40]Recent stats on the number of freedom of information requests filed in Ontario and how many are appealed [20:38]What are frivolous and vexatious requests? [23:35]Resources: Directory of InstitutionsDirectory of RecordsAccess to Information Under Ontario’s Information and Privacy Acts (IPC brochure)The Appeal Process and Ontario’s Information and Privacy Commissioner (IPC brochure)Accessing Personal and General Government Records (FAQs and forms)Frivolous and Vexatious Requests (guidance for organizations and individuals)Fees, Fee Estimates and Fee Waivers (guidance for organizations) Info M...

À la rencontre des Franco-Ontariens | Reaching out to Franco-Ontarians

Mar 18, 2021 30 min

Kelly Burke est Ombudsman adjointe et commissaire aux services en français de l’Ontario. Au Bureau de l’Ombudsman, elle dirige l’Unité des services en français, qui fait enquête sur les plaintes et formule des recommandations visant à améliorer la prestation des services en français à l’échelle du gouvernement. Sujets abordés dans cet épisode : L’histoire de la Journée internationale de la Francophonie [3:00]Quelle a été l’incidence de votre maîtrise du français sur votre carrière? [5:25]Quels sont le mandat et les fonctions de votre bureau? [7:10]Qui sont les Franco-Ontariens? Dans quelles régions de la province vivent-ils? [10:00]Comment votre bureau rejoint-il le public francophone en Ontario? [12:10]Que signifie fournir un « service équivalent »? [17:30]Quelles sont certaines des recommandations de votre bureau pour améliorer les services en français en Ontario? [20:50]Quelles sont les plaintes les plus courantes que reçoit votre bureau? [22:50]Quelle est votre vision des services en français en Ontario? [24:20]Ressources Rapport annuel de la Commissaire aux services en français de l’Ontario 2019-2020Loi sur les services en français de l’OntarioLe fait français en Ontario (infographie)L’info, ça compte est un balado sur les gens, la protection de la vie privée et l’accès à l’information animé par Patricia Kosseim, commissaire à l’information et à la protection de la vie privée de l’Ontario. Nous discutons avec des personnes de tous les milieux des questions touchant l’accès à l’information et la protection de la vie privée qui les intéressent le plus. Si vous avez aimé le balado, laissez-nous une note ou un commentaire. Vous souhaitez en savoir plus sur un sujet qui concerne l’accès à l’information ou la protection de la vie privée, ou compter parmi nos invités? Envoyez-nous un gazouillis à @IPCinfoprivacy ou un courriel à podcast@ipc.on.ca. ENGLISH Kelly Burke is Deputy Ombudsman and French Language Services Commissioner of Ontario. She leads the French L...

Don’t get caught! Protect yourself against phishing | Ne vous faites pas prendre! Protégez-vous contre l’hameçonnage

Mar 1, 2021 30 min

Info Matters Episode 1 Show Notes: Don’t get caught! Protect yourself against phishing Fred Carter is a senior policy and technology advisor with the Office of the Information and Privacy Commissioner of Ontario (IPC). He has more than 20 years experience in the public and private sector, providing analysis and recommendations about privacy and security issues across the spectrum of privacy, technology, and law. Topics discussed in this episode: What do terms like phishing, spear phishing, vishing, and smishing mean? [2:30]Why do people fall for these scams? [4:35]How common is this? Who is affected? [5:55]Phishing often leads to other kinds of fraud [7:25]Canadians are attractive targets and the pandemic has increased the risk [7:53]Why do scammers want your information? What can they do with it? [8:51]The dangers of spear phishing for organizations [11:00]Not just financial information at risk [11:45]What are some of the typical gimmicks scammers use? [12:38]Risks for seniors [14:35]Common signs of a phishing attempt [16:02]Simple things you can do to protect yourself from phishing [18:43]What can you do if you’ve fallen for a phishing scam? [23:30]Parting thoughts, helpful resources [26:24] Resources mentioned in this episode: Protect Against Phishing (IPC fact sheet)Anti-Phishing Working GroupCanadian Anti-Fraud CentreCanadian Centre for Cyber SecurityDon’t Take the Bait: Recognize and Avoid Phishing AttacksConsumer Protection OntarioInfo Matters is a podcast about people, privacy, and access to information hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. We dive into conversations with people from all walks of life and hear stories about the access and privacy issues that matter most to them. If you enjoyed the podcast, leave us a rating or a review. Have an access to information or privacy topic you want to learn more about? Interested in being a guest on the show? Send us a tweet @IPCinfoprivacy or email us at podcast@ipc.on.ca....

Info Matters Trailer

Jan 21, 2021 1 min

Conversations about people, privacy, and access to information. Hosted by Patricia Kosseim, Information and Privacy Commissioner of Ontario. The information, opinions, and recommendations presented in this podcast are for general information only. It should not be relied upon as a substitute for legal advice. Unless specifically stated otherwise, the IPC does not endorse, approve, recommend, or certify any information, product, process, service, or organization presented or mentioned in this podcast, and information from this podcast should not be used or reproduced in any way to imply such approval or endorsement. None of the information, opinions and recommendations presented in this podcast bind the IPC’s Tribunal that may be called upon to independently investigate and decide upon an individual complaint or appeal based on the specific facts and unique circumstances of a given case.

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Clearly Now, Trust through Transparency: A celebration of how openness, access to information, and transparency can serve the public good | Pour y voir clair : la confiance par la transparence

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Podcast details

Created by: Information and Privacy Commissioner of Ontario
Status: Active
Latest episode: Oct 21, 2026
Episodes: 48
Release period: Monthly
Avg. episode length: 33 min
Explicit: No
Language: English

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