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Scott & Drago

Potluck

A Marketing , Business and Society & Culture podcast

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About the show

The podcast that stirs up a unique flavour of people, culture and brands in Asia. Presented by Scott Percival and Drago Djourov, two independent market researchers based in Singapore.

Newest episodes

Asia Pace, Global Effect, with Rica Facundo

44 min

Rica Facundo joins Scott & Drago to stir the pot fresh off our return from ESOMAR Congress in Valencia, where we learned that Asia is still too often overgeneralised, misrepresented or simply ignored. Few people are better placed to set the record straight. Rica started out on the editorial team at Yahoo Philippines and wrote for Rappler. She went on to be a social media strategist at Publicis and Saatchi & Saatchi IRIS in Singapore and Bangkok, then a brand manager at Unilever. Today she’s Managing Editor at WARC and the driving force behind The Pace Principle, the only Asian-born marketing effectiveness study. Lean in and take a whiff - we've got all sorts of yummy bits for you: “What the hell is water?” Why culture is like the sea, and why cultural translation, not just understanding, has to add value on both sides of the tableSame same, but different: does Western effectiveness science really apply in Asia? Rica admits she went in biased, and the data humbled her...The Pace Principle 1.0 and 2.0: busting the myth that “Asia moves too fast for long-term brand building,” and why Asia-born thinking shouldn’t always need an “Asia” label to travelK-pop, China-maxing and soft power: why the rise of Asian cultural exports is simply modern-day brand building, and why we push her on whether brands are memory or action in AsiaThe Three Ceilings of Social: platform, cultural and self-sustaining, brought to life with Klook’s CMO (“if you only rely on organic, you’re delusional”) and a nod to Vaseline Verified…plus more insight and anecdotes from chic and cheeky Rica. www.potluckpodcast.asia/

“Emerged” Markets: Sidekick to Superhero, with Vasuki Shastry

53 min

Vasuki Shastry is the first guest we have come back to stir the pot with Scott & Drago. He’s just launched a new book Emerged Markets: The Global Economy’s Better Half and he always has great stories to tell. Vasuki was a business correspondent in Mumbai when Indira Gandhi was assassinated in 1984, Bureau Chief for The Business Times when President Suharto fell, IMF Asia Pacific spokesperson out of Washington during the Asian Financial Crisis in the late 90s. He’s since held senior roles with Standard Chartered Bank, IMF and Chatham House in Singapore, London and Washington. Now, among other things, he’s a Trustee at The Institute for Human Rights and Business and on the advisory panel for the Commonwealth War Graves Commission. Emerged Markets is a thin but dense volume, so we throw in the pot some juicy cuts: - The Rick Dalton problem of Emerging Markets (yes, Vasuki makes a lot of references to pop culture, so pay close attention!) - Why it’s a valid effort to reframe Emerging Markets - We try to get out-contrarian on Vasuki: aren’t Emerged Markets already emerged and isn’t a growth-centric yardstick ultimately flawed? Hear what happens next… - How Youth is perceiving the Emerged-Emerging divide (we’re revisiting some ideas from one of Vasuki’s previous books Has Asia Lost It) - Why Dubai is the ‘Venice of our times’ - What’s the ultimate solution to the Emerged-Emerging divide and what commandments do we look to for a rules-based global order look like …and more… Links: https://www.taylorfrancis.com/books/mono/10.4324/9781003603375/emerged-markets-vasuki-shastry https://www.straitstimes.com/life/arts/review-book-exposes-asias-underlying-fault-lines  www.potluckpodcast.asia/

Holding the Whole Picture, with Dragon Zhang

55 min

Scott and Drago are joined in the studio by Dragon Zhang, Head of Integration Strategy at Publicis Groupe Singapore, the 2025 Campaign Asia Strategic/Brand Planner of the Year for Greater China, and a recent inductee into Campaign Asia's 40 Under 40. Dragon built her early strategy career across TBWA and Tomorrow (now Media.Monks) in Hong Kong and Shanghai before joining Publicis Groupe. Now based out of Singapore - but still bridging to China - she has been boldly defining what modern integration strategy looks like in practice; spearheading the 'Power of One' model for McDonald's China and now applying the same rigorously holistic approach to Oreo.  In this episode, we cover three themes: what integration strategy actually means and why it is so pertinent to the current environment, how China's influence on the wider marketing world is shifting - and what brands in other Asian markets should be learning from it; and Dragon's distinctively anthropological approach to understanding culture and consumers, and the role of AI within it. We discuss: Why Dragon invented her own job title — and the Chinese philosophy (屁股决定脑袋) behind itIntegration in practice: the 'Make It Right, Make It Magic, Make It Work' model, and the McDonald's walkie talkie campaign that shows what changes when media, data and creative truly come togetherWhy integration can make creative "too obedient" — and how to protect creative space within a data-led systemChina as a standalone market vs. China within a regional ecosystem — and where China is genuinely ahead: social commerce, live streaming, the creator economyWhat Chinese brands like Anker and BYD still need to crack to truly land globallyFan truths vs. consumer insights: the McSpicy Face campaign and why Dragon still believes strongly in the power of real-world customer immersionAI as foundation, not replacement: "Something we don't have yet needs to come from yourself"Leading change as a woman in the industry: on bravery, introversion,...

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All episodes

Asia Pace, Global Effect, with Rica Facundo

44 min

Rica Facundo joins Scott & Drago to stir the pot fresh off our return from ESOMAR Congress in Valencia, where we learned that Asia is still too often overgeneralised, misrepresented or simply ignored. Few people are better placed to set the record straight. Rica started out on the editorial team at Yahoo Philippines and wrote for Rappler. She went on to be a social media strategist at Publicis and Saatchi & Saatchi IRIS in Singapore and Bangkok, then a brand manager at Unilever. Today she’s Managing Editor at WARC and the driving force behind The Pace Principle, the only Asian-born marketing effectiveness study. Lean in and take a whiff - we've got all sorts of yummy bits for you: “What the hell is water?” Why culture is like the sea, and why cultural translation, not just understanding, has to add value on both sides of the tableSame same, but different: does Western effectiveness science really apply in Asia? Rica admits she went in biased, and the data humbled her...The Pace Principle 1.0 and 2.0: busting the myth that “Asia moves too fast for long-term brand building,” and why Asia-born thinking shouldn’t always need an “Asia” label to travelK-pop, China-maxing and soft power: why the rise of Asian cultural exports is simply modern-day brand building, and why we push her on whether brands are memory or action in AsiaThe Three Ceilings of Social: platform, cultural and self-sustaining, brought to life with Klook’s CMO (“if you only rely on organic, you’re delusional”) and a nod to Vaseline Verified…plus more insight and anecdotes from chic and cheeky Rica. www.potluckpodcast.asia/

“Emerged” Markets: Sidekick to Superhero, with Vasuki Shastry

53 min

Vasuki Shastry is the first guest we have come back to stir the pot with Scott & Drago. He’s just launched a new book Emerged Markets: The Global Economy’s Better Half and he always has great stories to tell. Vasuki was a business correspondent in Mumbai when Indira Gandhi was assassinated in 1984, Bureau Chief for The Business Times when President Suharto fell, IMF Asia Pacific spokesperson out of Washington during the Asian Financial Crisis in the late 90s. He’s since held senior roles with Standard Chartered Bank, IMF and Chatham House in Singapore, London and Washington. Now, among other things, he’s a Trustee at The Institute for Human Rights and Business and on the advisory panel for the Commonwealth War Graves Commission. Emerged Markets is a thin but dense volume, so we throw in the pot some juicy cuts: - The Rick Dalton problem of Emerging Markets (yes, Vasuki makes a lot of references to pop culture, so pay close attention!) - Why it’s a valid effort to reframe Emerging Markets - We try to get out-contrarian on Vasuki: aren’t Emerged Markets already emerged and isn’t a growth-centric yardstick ultimately flawed? Hear what happens next… - How Youth is perceiving the Emerged-Emerging divide (we’re revisiting some ideas from one of Vasuki’s previous books Has Asia Lost It) - Why Dubai is the ‘Venice of our times’ - What’s the ultimate solution to the Emerged-Emerging divide and what commandments do we look to for a rules-based global order look like …and more… Links: https://www.taylorfrancis.com/books/mono/10.4324/9781003603375/emerged-markets-vasuki-shastry https://www.straitstimes.com/life/arts/review-book-exposes-asias-underlying-fault-lines  www.potluckpodcast.asia/

Holding the Whole Picture, with Dragon Zhang

55 min

Scott and Drago are joined in the studio by Dragon Zhang, Head of Integration Strategy at Publicis Groupe Singapore, the 2025 Campaign Asia Strategic/Brand Planner of the Year for Greater China, and a recent inductee into Campaign Asia's 40 Under 40. Dragon built her early strategy career across TBWA and Tomorrow (now Media.Monks) in Hong Kong and Shanghai before joining Publicis Groupe. Now based out of Singapore - but still bridging to China - she has been boldly defining what modern integration strategy looks like in practice; spearheading the 'Power of One' model for McDonald's China and now applying the same rigorously holistic approach to Oreo.  In this episode, we cover three themes: what integration strategy actually means and why it is so pertinent to the current environment, how China's influence on the wider marketing world is shifting - and what brands in other Asian markets should be learning from it; and Dragon's distinctively anthropological approach to understanding culture and consumers, and the role of AI within it. We discuss: Why Dragon invented her own job title — and the Chinese philosophy (屁股决定脑袋) behind itIntegration in practice: the 'Make It Right, Make It Magic, Make It Work' model, and the McDonald's walkie talkie campaign that shows what changes when media, data and creative truly come togetherWhy integration can make creative "too obedient" — and how to protect creative space within a data-led systemChina as a standalone market vs. China within a regional ecosystem — and where China is genuinely ahead: social commerce, live streaming, the creator economyWhat Chinese brands like Anker and BYD still need to crack to truly land globallyFan truths vs. consumer insights: the McSpicy Face campaign and why Dragon still believes strongly in the power of real-world customer immersionAI as foundation, not replacement: "Something we don't have yet needs to come from yourself"Leading change as a woman in the industry: on bravery, introversion,...

AI & The Imagination Economy, with Clay Schouest

44 min

In this episode, Scott & Drago sit down to stir the pot with Clay Schouest, Chief Strategy Officer at Dentsu APAC.  Clay has recently launched a  controversial new paper "The Imagination Economy: When AI Stops Executing and Starts Imagining on Our Behalf" and we dig right into it.  A deep and creative thinker, he brings a bunch of exotic recipes, throws in more than a pinch of salt and enjoys stirring with the big spoon. Clay believes it’s critical for the imagination practitioner to ask big questions, so we're doing just that: - What would the imaginative process of the future look like and what is AI’s role in it? - Why are so many businesses missing out when they focus on optimising the present instead of imagining the future? - How can automation and creative anticipation coexist? - How do we introduce full automation without human alienation? - How do we make sure it's not the machines having all the fun and allow room for ourselves to play? ...and more. Happy stirring!  www.potluckpodcast.asia/

Asian Masculinity Remixed, with Zoe Chen

51 min

In this episode, Scott & Drago sit down to stir the pot with Zoe Chen. Formerly of BBH Singapore and Virtue ASIA, she's a strategy director who's worked over the years with some of the most exciting global and regional brands - Nike, Coca Cola, Toyota, Shiseido and Diageo.  She's been the driving force behind some fascinating cultural research, including the piece we're exploring today: ‘The VIRTUE Guide To Modern Masculinity.’ A self-described culture vulture, Zoe is entertaining and enthusiastic as she is insightful.  Scott and Drago kick things off with a question around what brand bravery looks like in a fast-moving culture. The conversation quickly transitions to focus on the modern state of masculinity in Asia where Zoe shares fascinating insight from the research and helps answer some deep and pressing questions: - What are the strongest tensions that inform the modern male experience in Asia? - How is the male experience in Asia different from that in the West, and what are the differences across countries - India, Indonesia and Thailand? - What does the Asian man 'remix' and to what end? - How do brands tap into the opportunity that understanding the 'remixed' state of masculinity offers? - What are some examples of brands that are striking the right tone in this space - for example, what is Uniqlo doing right?  ...and more. Happy stirring!  Here are some more details, if you want to dig into the report: https://campaignbriefasia.com/2025/11/21/masculinity-in-asia-is-being-rewritten-and-what-it-means-for-brands-virtue-asia-report/ https://lbbonline.com/news/Virtue-Asia-Unveils-Guide-to-Modern-Masculinity www.potluckpodcast.asia/

Small Ramps, Big Lessons: Scaling Up without Selling Out, with Hass Aminian

48 min

In the age of AI and social media  live events can be more valuable than ever in bringing people together, contributing to culture, and harnessing community. But it's all too easy for brands walk into the trap of simply badging events and box-ticking against hollow metrics.  To stir the pot on all this, Scott and Drago speak with Hass Aminian, founder of Millennial Events.  Hass paints a picture of what the alternative for brands looks like, sharing reflections and hard-won lessons on: How three decades in sports marketing have honed his approach around live eventsThe design principles behind a grassroots skateboarding event — from accessibility to community involvementHow endemic vs. non-endemic brands can authentically show up in cultureBalancing reach and authenticity at both small and large-scale eventsWhy skaters are the original nano-influencersThe risk of flattening distinct cultures into 'urban sports' festivalsHis three cardinal rules for brand activationWith over 30 years in sports marketing spanning agencies, broadcasters and consulting roles across London, Hong Kong and Singapore, Hass pivoted into the world of action sports — a space which demands complete respect for its culture and values, and one where he has established humility, credibility and expertise in equal measure. Today he conceptualises and delivers everything from grassroots community events through to elite international competitions, and advises brands and government organisations on youth development, participation and activation. Follow Hass and Millennial Events:  LinkedIn: https://www.linkedin.com/in/hass-aminian/  Instagram: @millennialevents  Website: https://www.millennialevents.com www.potluckpodcast.asia/

Unspoken Truths, with Wendy Walker

49 min

In this episode, Scott & Drago stir the pot with the fabulous Wendy Walker,  President of the International Advertisers Association (IAA) in Singapore.  Formerly, Wendy's led marketing at brands such as Telstra, Bupa, Manulife, Mindshare, and Salesforce. She's worked across B2C and B2B in countrywide roles in Australia, and Asia regional, as well as in global roles since moving to Singapore in 2013. We're talking about what she's learnt from her varied experience about leadership and marketing, but also about what it means to be human in a fast-paced and cut-throat commercial world. She's given voice to her thoughts in a rich and compelling new book Between Flights: Reflections on the Unspoken Truths of Leadership and Life.  Wendy is a generous guest and shares her unique reflections and real-life stories on: - Why she's decided to write this book now - How she defines leadership - What the 'window seat' metaphor represents and why it's important - How one can make practical use of the book's lessons using exercises such as 'Personal Boardroom' (exercises are also available in the book) - Why it's important to be vulnerable, but how this could be problematic for a female leader - How one can balance speed with self-care You can find the book here: https://www.amazon.sg/Between-Flights-Reflections-Unspoken-Leadership/dp/199852874X ..and learn more about IAA Singapore here: https://www.iaasingapore.org/ Subscribe and follow Potluck here: www.potluckpodcast.asia/ https://podcasts.apple.com/gb/podcast/potluck/id1491720768 https://open.spotify.com/show/15I5xbuwJn0bq8MsPD616n?si=4a5b40d9ca164c63 www.potluckpodcast.asia/ www.potluckpodcast.asia/

Taking the Long Way Round: China Beyond the Bubble, with Olivia Plotnick

41 min

In Part 2 of our conversation with Olivia Plotnick, founder of Wai Social, we go beyond Chinese New Year campaigns to explore what's really happening on the ground across China — far from the Shanghai bubble. Last year, Olivia completed something remarkable: a 60-day solo journey through 32 lower-tier Chinese cities, covering over 1,200 kilometres on foot, documenting retail transformation and consumer behaviour along the way. In this episode, she shares what inspired the trip, the methodology behind it, and the observations that have reshaped her thinking. We discuss how China's super app ecosystem creates unique customer journeys, why physical retail is shifting from sales channel to experience channel, and what it means that Chinese EV brands and sportswear now dominate mall floors that once belonged to foreign luxury. Olivia also shares her observations on the rising influence of older generations in China — digitally savvy, travel-hungry, and quick to adopt AI. Our listeners will learn about: What inspired Olivia's 60-day, 32-city journey — and why she wouldn't do it the same way againHow China's super apps create customer journeys unlike anything in the WestWhy stores are becoming next-level "experience channels" The rise of premium Chinese brands and what that means for foreign competitorsCoffee shops as indicators of economic health, domestic travel, and reverse migrationHow older Chinese consumers are embracing digital platforms and AI toolsWhy fostering a culture of curiosity - and resisting the urge to generalise - is an essential practice for brands in ChinaFollow Olivia and Wai Social: Substack: https://substack.com/@oliviaplotnickLinkedIn:  https://www.linkedin.com/in/olivia-plotnick/YouTube: https://www.youtube.com/@oliviaplotnickwww.potluckpodcast.asia/

Staying Tuned in, with Angel Teo

45 min

In this episode, Potluck hosts Scott and Drago sit down face-to-face with Singapore's most recognisable voice - that of Angel Teo. Angelique Nicolette Teo, aka Angel, is host of the BIG SHOW on Kiss92 - one of Singapore’s most popular and iconic morning radio shows, Angel’s been in the public eye—and ear—for the past 20+ years as an EMCEE, moderator, host, model and online creator. Her incredible career has been straddling, to great success, entertainment and bussiness.  Angel stirs the pot to talk about personal branding, longevity, storytelling and commercial credibility.  The listeners will learn about a number of fascinating tension that Angel is negotiating in her career and personal interests: - Resilience and longevity: how does one stay relevant in an increasingly fragmented media market - especially as a female entertainer and business person? - Travel stories & sustainability stories: how does one tell engaging stories about the two while recognising the inherent tension? - Authenticity & commercial credibility: how does a public figure build and maintain an authentic persona that is true to who they are, but also a viable commercial asset? ...and more... You can follow Angel here: https://www.youtube.com/@angeliqueteo https://www.tiktok.com/@angeliqueteoofficial https://www.facebook.com/angeliquenicoletteteo/ https://www.linkedin.com/in/angeliquenteo/ Subscribe and follow Potluck here: www.potluckpodcast.asia/ https://podcasts.apple.com/gb/podcast/potluck/id1491720768 https://open.spotify.com/show/15I5xbuwJn0bq8MsPD616n?si=4a5b40d9ca164c63 www.potluckpodcast.asia/

Less Noise, More Nurture: Chinese New Year 2026, with Olivia Plotnick

36 min

In this episode of Potluck, hosts Scott and Drago discuss Chinese New Year 2026 with Olivia Plotnick, founder of Wai Social, a Shanghai-based agency helping global brands navigate China's unique social media ecosystem. Olivia's insights regularly feature in the Financial Times and Jing Daily, and she's become a go-to voice on what it actually takes to connect with Chinese consumers. Olivia unpacks the defining shift of this year's CNY campaigns: a move from collective celebration toward self-nurturing. She explains how brands like ON Running and Nike are validating holiday fatigue and positioning restraint as a premium value, while local brands like Semir are harnessing co-creation to let consumers shape the narrative. We also explore why younger consumers are skipping the trip home, how gifting is becoming more about "me" than "we," and what foreign brands can learn from domestic players who compete on speed, quality, and cultural fluency. Our listeners will learn about: The shift from family obligation to self-nurturing — and what's driving itWhy ON Running's quiet, cinematic approach stood out in a noisy CNY landscapeHow Nike reframed sport as a psychological tool, not a performance metricApple's CNY film and the power of learning to say noSemir's UGC-driven "What Kind of Horse" campaign and co-creation as creative engineToSummer's nostalgic, handcraft-led approach to slowing downThe new gifting mindset: buying for yourself, not othersTop advice for foreign brands navigating China's CNY moment — and when not to force localisationStay tuned to hear more from Olivia next month. Campaign links: Apple CNY 2026: https://mp.weixin.qq.com/s/fnfFdy9LlAHg3V-lkZ-JAAON Running CNY 2026: https://mp.weixin.qq.com/s/Fsukf-CKiikqlCI873aO-wSemir "What Kind of Horse is Semir?": https://mp.weixin.qq.com/s/4jKN49jLfjnVbel_E4Y8cgToSummer "Bamboo Horse, Youthful Journey": https://mp.weixin.qq.com/s/E920qeTMl0SvzzzmB3avYwFollow Olivia and Wai Social: Substack: https://substack.com/@ol...

Tete-a-tete about Tet, with Dinh Cao

40 min

In this episode of Potluck, hosts Scott and Drago discuss Tet, the Lunar New Year in Vietnam, with Dinh Cao, Associate Strategy Director at Leo Burnett Vietnam. Dinh highlights the cultural significance of Tet, noting it as a week-long public holiday for renewal and family gatherings.  She explains how younger generations, particularly Gen Z, are reshaping Tet traditions with modern twists while maintaining cultural roots. Brands like Coca-Cola and Samsung are leveraging these changes to connect with consumers.  Dinh also discusses the emotional and logistical challenges of homecoming, the rise of local pride, and the evolving gifting practices during Tet. Our listeners will learn about: - The historical and cultural significance of the Lunar Year in Vietnam - The three big cultural shifts related to Tet now - The commercial impact and opportunity of Tet for brands here - How brand strategies are evolving - and staying the same - to reflect the importance of Tet and the changing landscape - Standout brand case studies - a mix of foreign and local players such as Biti's Hunter, Kinh Do, Coca Cola and Samsung For updates on Tet campaigns and broader Vietnam trends, Dinh suggests following: https://www.brandsvietnam.com/ https://www.buzzmetrics.com/ Subscribe and follow Potluck here: www.potluckpodcast.asia/ https://podcasts.apple.com/gb/podcast/potluck/id1491720768 https://open.spotify.com/show/15I5xbuwJn0bq8MsPD616n?si=4a5b40d9ca164c63 www.potluckpodcast.asia/

In the Business of People, with Ci En Lee

41 min

We kick off 2026 with Ci En Lee, Senior Media Strategist at Publicis Media Singapore, children's book author ("Short of Nothing" 📖), trends aficionado 📈, and Rising Star Award winner 🏆 at both the Singapore Media Marketing Awards and Marketing-Interactive's Agency of the Year Awards. Ci En is a passionate voice for inclusivity in advertising—dedicated to showing the world that it's okay to be different, and to dare to pursue your dreams no matter how unconventional. That optimism and ambition comes through in this wide-ranging conversation. From viral campaigns to aging audiences, AI to representation, we explore what it really means to put people at the heart of strategy. We'll learn: 🎯 Why we're in the business of people, not advertising—and what that means for strategy 🦀 The story behind Subway's viral "Full of Crab" campaign and creating a first-of-its-kind audience segment 👴 How older adults have become the fastest-growing digital audience in Singapore, yet remain overlooked by brands 📺 Why audiences are drawn to content, not platforms—and what that means for media planning 🔄 How older adults are driving word-of-mouth through the "forward economy" 🤖 Why AI is a partner, not a replacement: "Intelligence is knowing the right answer. Wisdom is asking the right question" ✊ Why representation matters: "If our ads do not shift, our society does not shift" ...and more. Follow Ci En: 📸 Instagram: instagram.com/theleecien 🐦 X: x.com/theleecien 💼 LinkedIn: linkedin.com/in/lee-ci-en www.potluckpodcast.asia/

Finding Purpose: The New Contract meets The Third Age

36 min

We continue our conversations with leaders in the space of the experience of the older adult in Asia, and this time, our guest is Anna Mori.  Anna is an executive officer at TDS, a strategic design company based in Tokyo, and Learning Design Director at digital creative business school Hyper Island Japan. She is a trained graphic designer and has worked with global brands on a variety of projects involving branding and design solutions. She recently published a book called Transformative Reskilling and the Third Age (Nikkei Business Publications). Anna is taking us on a journey and we're accompanied by a modern centaur. AI's helping, too, of course.  We'll learn: - Why The Third Age is the new Golden Age of one's life - Why Japanese companies have traditionally struggled with how to think of older employees - What AI's got to do with it and what 'lived experience' does to enhance its benefits - How to think of the future employee as a modern centaur - Why you should focus on developing your metaskills above all - What repurposing means for corporations and brands  ...and more. Join us as we uncover the opportunities hidden in Asia's aging revolution. www.potluckpodcast.asia/

Retirement: The New Contract meets The New Workplace

38 min

We continue our exploration of the retirement experience in Asia, and this time, our guide is QiNi Lee.  QiNi brings a unique perspective as Sodexo's Corporate Responsibility and DEI lead for Malaysia and Singapore, combining her academic background in gerontology with government, NGO and corporate experience. She helps us shed light on how businesses can tap into the opportunity the retirement experience and this lifestage represents. QiNi is busting myths... She challenges the pervasive myth that aging means inevitable decline, sharing insight from her work with multi-generational workforces and her research into age-inclusive workplace practices.  ...suggesting ideas for addressing this age group's evolving needs... QiNi is also referring to Potluck's groundbreaking "New Contract of Retirement" research. Her insights particularly resonate with our "brands revalued" dimension, as she explains how customer retention strategies become essential when serving aging populations who represent both economic opportunity and evolving needs. ..and also offering practical advice for a successful age-positive business... The conversation also explores practical strategies for creating age-inclusive workplaces, the surprising benefits of intergenerational teams, and Qi Ni's own framework for businesses looking to tap into this growing demographic.  Join us as we uncover the opportunities hidden in Asia's aging revolution. www.potluckpodcast.asia/

The New Contract meets The New Life Builder

45 min

We sit down with Dave McCaughan as we continue exploring "The New Contract of Retirement" across Asia.  Dave has coined, championed, and now serves as the epitome of "The New Life Builder" . But what is this "New Life" actually built on, and why should brands look to be part of its foundations? With four decades of advertising experience with McCann across Bangkok, Hong Kong, Shanghai and Tokyo, Dave spotted the implications of this emerging demographic shift far earlier than most. Where his focus groups among older adults kept revealing a mindset of 'what's next?'....rather than what's been. Even since, Dave's passion has been to rethink what is happening within the region's fast-aging population. And in particular understand and debunk the myths which underpin marketers' common reluctance to target the over 60's.  From Japanese electric guitar booms and the rituals of "Macca's Mondays", to rediscovering the wonders of Disneyland and intergenerational travel, Dave brings to life inspirational anecdotes that dismantle marketing myths about the older demographic, one after another, including: "They don't buy stuff" (Reality: 50%+ of value sales across most categories)"They don't try new brands" (Reality: they've been switching for 40+ years)"They can't use technology" (Reality: your research problem, not theirs)"We don't need older employees" (Reality: you can't target what you don't understand)Dave's Reality Check: "60 is the new 60" - stop trying to make them look 25, start serving them as confident 60-year-olds who know what they want and have money to spend on it. www.potluckpodcast.asia/

The New Contract meets The Silver Backpacker

46 min

As we're continuing our journey into the world of retirement, our guide today is Dr. Shiori Shakuto, author of "After Work: Japanese Silver Backpackers in Malaysia." In this episode, Shiori is helping Drago and Scott explore the evolving perceptions of retirement across Asia. Dr. Shakuto's groundbreaking anthropological research reveals how Japanese retirees are rejecting traditional expectations and embracing hypermobility, self-discovery, and new forms of community. What We Discuss: Debunking Retirement Myths Is retirement a time of immobility or hypermobility?How do 20-30 years of healthy post-work life create opportunities for self-discovery?How is the old social contract being renegotiated?The Gender Divide in Aging How are men and women's expectations of post-retirement marriage experience different?What are the different ways in which men and women choose to create and maintain networks and what does yogurt have to do with it?What is the nureochiba - i.e. men as wet fallen leaves - phenomenon about?Transnational Retirement Migration Why is Malaysia attractive to Japanese "silver backpackers"?What does their perception of Malaysia say about the way they view present-day Japan?Redefining Contribution What does the retiree's desire to be 'useful' look like and how is it manifested?How are domestic and neighborhood contributions evaluated in comparison to public volunteering?About Our Guest: Dr. Shiori Shakuto is a lecturer in anthropology at the University of Sydney and a feminist anthropologist specialising in gender and household dynamics in Japan. Her book "After Work: Japanese Silver Backpackers in Malaysia" explores how Japanese retirees are redefining post-work life through transnational migration and community building. Resources: "After Work: Japanese Silver Backpackers in Malaysia" by Dr. Shiori Shakutowww.potluckpodcast.asia/

Retirement: The New Contract

23 min

Scott and Drago return, introducing their new research: Retirement: The New Contract. Silvers, Seniors, Boomers...labels that dismiss older adults as a homogeneous audience. Yet, across developed Asia, the older demographic is growing not only in size, but also in its diversity, influence and spending power. So, why are they so often ignored or misrepresented by brands? With the nature of work rapidly changing and the official retirement age rising, we wanted to shine a light on one of life's key inflection points: retirement. Our proprietary research among 55–75-year-old Singaporeans and Japanese, alongside academic experts, revealed how diverse and complex this life-stage can be. And crucially, how the old contract of retirement is no longer fit for purpose. In this episode, we introduce the 6 dimensions that define modern retirement, each representing an opportunity space for brands. Over the next few weeks, we’ll be sharing episodes covering perspectives from experts reimagining what retirement, and in turn aging, means in Asia today. Want to learn more? Get in touch to request a bespoke presentation of our findings, and their implications. www.potluckpodcast.asia/

Justin Peyton, Wunderman Thompson & BRAND N3XT

56 min

Objects: things we covet, collect, display, share and utilise. But what do they mean as ‘stuff’ increasingly integrates with our digital lives, or even morphs into virtual worlds? Who better to ask than Justin Peyton from Wunderman Thompson, whose BRAND N3XT platform explores the people and ideas that are working to make Web3 and Metaverse a positive force for people, business and society. In Potluck’s latest episode, hear Justin’s thoughts on… ·       How he defines the Metaverse amidst all the babble ·       Why ‘identity brands’ lead the way in this space, but take note of ‘experience brands’ as the fast-followers ·       The increasingly blended interface between the physical and the digital, including concepts like digital twins and tokenised memberships ·       Opportunities for elevating both brand experiences and communities ·       And how the real experimentation - and application - is only just beginning… Check out Justin's BRAND N3XT content via: https://brandn3xt.substack.com/ www.potluckpodcast.asia/

Chris Arning, Creative Semiotics

38 min

This time, it's Chris Arning who's come to stir the pot with Drago and Scott. Chris runs boutique consultancy Creative Semiotics, teaches an online course titled How to Do Semiotics in Seven Weeks and is the co-founder of Semiofest, and more... What did we get up to stirring up: - We start off with that perennial question of what is Semiotics. - Chris shares some examples from applying Semiotics to work in Asia; Chris is an unashamed Japanophile, so of course he mixes in Japan examples, too - Then we talk about the raison d'etre of an online course on Semiotics: Chris shares the trials and triumphs of his journey setting it up and running it; and he offers some generous advice on how one could share their knowledge and experience with others--and turn it into a product - Finally, in the run-up to our miniseries on The Meaning of Objects (working title!), Chris helps us wrap our head around how Semiotics approaches 'things' with some examples from his and his colleagues' work. Important to note that Chris is wearing a baseball cap throughout the interview.  https://www.creativesemiotics.co.uk/ https://www.semiofest.com/ www.potluckpodcast.asia/

Pei Ying Loh, Kontinentalist

55 min

Potluck returns for our 3rd season, and the first episode of 2022. Pei Ying Loh is Head & Co-Founder of Kontinentalist, an organisation dedicated to telling data-driven stories about Asia.  As a collective of writers, designers, developers and data-visualisers, they tackle topics connected to Culture, Politics, People and History through various creative approaches. Our discussion charts: - The parallels between Pei Ying’s background in History and storytelling, and Kontinentalist’s origins - Cartography of culture: how maps have played a pivotal role in taking readers on a journey, and building empathy for the issue at hand - Bridging the gap between research and the public: with much of the work being cause-driven, we discuss the need to turn heavy data into digestible stories for a wider audience  - Asia misunderstood: the motivations that lie behind debunking myths and being sensitive to the region’s data and cultural contexts - Data-visualisation: lessons on what makes it effective,  and avoiding the trap of style-over-substance  Plus Drago and I share our views on how brands are approaching the War in Ukraine. Check-out some of the stories we discuss: http://v1.kontinentalist.com.s3-website-ap-southeast-1.amazonaws.com/stories/the-rohingya-in-myanmar-a-refugee-crisis-at-sea/ https://bri.kontinentalist.com/ https://kontinentalist.com/stories/a-cultural-history-of-han-chinese-names-for-girls-and-boys-in-china https://kontinentalist.com/stories/sexual-assault-and-abuse-in-singapore-need-more-than-the-law www.potluckpodcast.asia/

The Big Pot 2021: Year-end Potluck Digest

1 hr 8 min

Before Scott and Drago hang their aprons and ladles for the year, they sit down to stir the pot one last time in 2021. The two hosts discuss their favourite parts of the conversations they've had throughout the year with Katie Dreke, Ambrish Chaudhry, Charlotte Wilkinson, Ajay Jilka, Jocelyn Tse, Simon Chadwick, Vasuki Shastry and Peter Smyth. Among other things, they're discussing... - If Asia's not overhyped, then what is it? ...and some words of caution about the future of Asia in a digest of what people see when they Lift the Lid on Asia.. - A summary of our guests' strategies to learn about people and cultures in the region: the top Human Hacks - ..and finally, the top peeves that people shared - in a summary of Brand Burns www.potluckpodcast.asia/

The Full Feast with Peter Smyth, Parts 1-3

1 hr 25 min

Hear the full feast of our conversation with Peter Smyth, a man of many talents, analogies and stories! We follow his cycle from Toronto to Hong Kong, onwards to Tokyo – and now back. Where his career has spanned both big agency life (BBDO) and the world of luxury marketing with Louis Vuitton and latterly Van Cleef & Arpels. We lift the lid on Asia and particularly Japan via his deft tips for navigating Japanese culture (it’s all about finding your role in the play), the Darwinian approach to biz and marketing strategy and a comparison between Western and Japanese strategic thinking. With the pot fully boiling, part 2 sees us uncover Peter’s modus operandi for understanding people and culture, whether it be ‘thinking in bets’, the role of insight to illuminate (vs validate) and balancing gut instinct with ‘what the data is saying’. Before we finish with an eclectic flurry – from Honda motorbikes and the b******t of ‘linear’ strategic thinking, to the quirks of young ad executive life. www.potluckpodcast.asia/

Brand Burns, with Peter Smyth - Part 3

25 min

In the third and final part of our conversation with Peter Smyth, we have the usual conversation for this segment around three main areas: Flavour of the Month, where we travel back in time to Honda motorbike's entry into the US in 1962. In Brand B******t, Pete takes on the linearity of decision making in business and marketing strategy. Fortunate Failures draws the curtain on Pete's experience as a young account exec carrying boards for the BBDO creatives in Toronto and how that experience had taught him to embrace randomness. Another title Pete mentions: Call Sign Chaos, by Jim Mattis www.potluckpodcast.asia/

Hacking Humans, with Peter Smyth - Part 2

28 min

In Part 2 - ‘Hacking Humans’, we fold in the next layer of our conversation with Peter Smyth. This time, Drago and I enjoy hearing his modus operandi for understanding people and culture… ·       ‘Thinking in bets’, and how life is far more poker than chess ·       How great insight boils down to great people illuminating the opportunity ahead… ·       Balancing gut instinct vs. ‘what the data is saying’, both-ism and the art of integrated thinking (why the separation between art and science?) ·       Case-study writing: how the reality of the work isn’t captured by a template for linear thinking ·       Managing people: applying parenting principles, the importance of encouraging ‘self-agency’ and instilling not only motivation – but creating opportunities to initiate change  Plus a selection of thought-provoking books, namely: ·       Thinking in Bets: Making Smarter Decisions When You Don't Have All the Facts,  Annie Duke ·       Cognitive Surplus, Clay Shirky ·       The Hero with a Thousand Faces, Joseph Campbell www.potluckpodcast.asia/

Lifting the Lid on Asia, with Peter Smyth - Part 1

31 min

Drago and Scott are stirring the pot - with Peter Smyth, Head of Marketing & Comms at Van Cleef & Arpels Japan. A strategy legend in Japan, Peter is with BBDO for 16 years - in Toronto, HK and Tokyo.  He then moves to client side to become VP of Comms and Marketing at Louis Vuitton Japan before joining Van Cleef. Peter has been in Japan for 16 years until his recent move to Toronto with his family. In part 1 Lifting the Lid on Asia you can hear:  - How far Pete can take a dish analogy - being Canadian and all - His shorthands for navigating Japanese culture and learning the script of the Japanese 'play' - The Darwinian approach of Japanese business and marketing strategy - The Japanese concept of choice: is it a good or a bad thing? - Differences and similarities between Japanese, French and American approach to strategy - What the responsibility of the marketer is in telling the brand story (Pete doesn't mean to sound grand!) ...and more A few books mentioned:  Annie Duke's Thinking in Small Bets Maria Konnikova's The Biggest Bluff Barry Schwartz's The Paradox of Choice Tune in for part 2 Hacking Humans where we hack into Pete's brain to learn about learning. www.potluckpodcast.asia/

The Full Feast with Vasuki Shastry, Parts 1-3

1 hr 14 min

Settle down to hear the full feast of our conversation with Vasuki Shastry, author of 'Has Asia Lost It? Dynamic Past, Turbulent Future'.   Vasuki is an inspiring writer, thinker and leader; formerly of the IMF and Standard Chartered Bank, building on his earlier experience in journalism and academia. Today  he’s an Associate Asia Pacific Fellow at the thinktank Chatham House, and Senior Fellow for the US Chamber of Commerce. We discuss his book through our usual three segments... Lifting the Lid on Asia:  the inspiration and premise behind his book,  defining the 'dysutopia' of Asia, his concerns for the future of developing markets, especially around social mobility, and how it his argument has been received in the West. Plus the crucial role that the market research community can play in bringing the realities of people in the region to life. Hacking Humans: how human stories power the narrative of his book, and an exploration of two key of the 'circles of hells' it portrays: The Middle Class Trap and 'To be a Teenage girl in a Rising Asia' Brand Burns:  must-read literature, the struggles between China and America and how a false start to his career in advertising and film set Vasuki up for success. www.potluckpodcast.asia/

Brand Burns, with Vasuki Shastry - Part 3

13 min

From Dante's inferno, to Brand Burns...rounding off our conversation with Vasuki is our quickfire segment...  Flavour(s) of the month: on a lighter note, we touch on the eclectic range of literature that’s on his summer reading list, and how fiction can play an important part in grasping cultural realities. Brand b******t: how the decoupling of the US and China markets is far from inevitable, and why the related talk of conflict is thrown around with too much abandon. Fortunate failure: how fledgling careers in the worlds of advertising and cinema paved the way for a truer calling in the form of journalism… www.potluckpodcast.asia/

Hacking Humans, with Vasuki Shastry - Part 2

36 min

A 20-minute ride through Mumbai with an auto rickshaw driver, two contrasting realities, and a sudden epiphany for our author. In part 2, Vasuki discusses how human stories helped him anchor the heavy hitting challenges facing developing Asia today. We zoom in on two of the eight ‘circles of hell’ discussed in the book: 1) The Middle Class Trap: how the path towards an aspirational and vibrant middle class in developing Asia is filled with obstacles, including: -  Massification of education: how degrees are not translating into the expected opportunities, and the link to protests unfolding around the region -  The Rise of Future Tech: the threat of tech suited to ‘powerful narrow’ applications on labor intensive industries, and the need for more vocational training institutes in building nimble workforces 2) To be a Teenage Girl in a Rising Asia: we discuss gender inequality against a backdrop of the ‘meta preference’ for sons, missing women, a bride shortage crisis and girls not getting their shot at a fair education. - How ground-up citizenry will be most critical in delivering meaningful change - The role of ‘womenomic’ policies in markets both within and beyond Japan  And we round things off with Vasuki’s thoughts on how the impact of Covid-19 can be a ‘re-set’ for the region. www.potluckpodcast.asia/

Lifting the Lid on Asia, with Vasuki Shastry - Part 1

26 min

Drago & Scott are stirring the pot - with Vasuki Shastry, author of Has Asia Lost It? Dynamic Past, Turbulent Future.   He starts his career in journalism with Business India and India Today in Mumbai, then works with the Business Times in Jakarta and Singapore. After that Vasuki is in the press centre of the IMF, acting as their Asia Pacific spokesperson during the Asia financial crisis.  Vasuki then becomes Head of Public Affairs for the IMF and Standard Chartered Bank in London. Today, he’s an Associate Asia Pacific Fellow at Chatham House, a think tank, and is based in Washington DC and London.   Tune in for this delicious feast that is part 1 of our convo: - The need to rethink the 'Asia' label: the 'dysutopia' of Asia - What keeps Vasuki up at night, thinking about the future of Asia: the geopolitical, demographic and cultural challenges facing the region - The role of consumption in future growth - The limitations to social mobility here and the resulting social challenges in the future - The role of the marketing and marketing research community in the region in helping to understand the 'consumer' in a more granular way: data and insight that are missing at the moment  Dropping parts 2 and 3 later this week – stay tuned! www.potluckpodcast.asia/

Prof. Simon Chadwick, The Full Feast: Parts 1-3

1 hr 4 min

As we enter a poignant summer of sport,  we have a timely conversation with Professor Simon Chadwick, Global Professor of Eurasian Sport at Emlyon Business School (based in Paris & Shanghai). As a writer, academic, consultant and speaker in the global sport industry, Simon  has particular expertise working at the intersection of sport, business, politics and technology, especially in a Eurasian context. We stir the pot with Simon on a range of topics, including: - What fascinates him about Asia through the lens of sport - The sweeping impact of the 'Giga trend' of digitalisation - The Chinese football dream: soft power and what football can learn from basketball - Taxis, sports stores and constant vigilance: his hacks for human understanding - 'I'm not a number I'm a free man'... losing sight of the person behind the fan in an industry consumed by data - Dream team:  just who comes to study sport at business school, and why? - The complex relationship between sport and brand purpose. And as ever, we wrap things up with our quickfire round, Brand Burns.   www.potluckpodcast.asia/

Jocelyn Tse, The Full Feast; Parts 1-3

1 hr 6 min

Top-down to Bottom-up; this full feast episode cover all 3 parts of our conversation with strategist Jocelyn Tse. Through the lens of a career that has spanned the big creative agency world in China and Hong Kong, and most recently as the founder of the independent collective MMSN, we get Joceyln's take on: -  How both an outside-in and human-centred approach has brought her success - Creativity in a Chinese context, and how it differs from Western markets - The rise of the collective agency model  -How China's digital explosion demands a bottom-up, more granular approach to strategy, but why it shouldn't be mistaken for 'tactical'  - Brand 'mega collaborations':  why the hype is real, but the value to brands needs to be questioned... Plus her flavour of the month (Perfect Diary), the b******t of creative awards and how Jocelyn has learned to embrace mistakes.      www.potluckpodcast.asia/

Brand Burns, with Jocelyn Tse - Part 3

15 min

Drago & Scott are stirring the pot - with Jocelyn Tse, Founder & Lead Strategist, MMSN.  Multi-award-winning strategist, Jocelyn brings a rich insider's perspective on strategy and the industry as a whole from her work with all major comms holding companies across Hong Kong & Shanghai: TBWA, Ogilvy, JWT & digital experience agency Isobar, to name a few... Tune in for part 3 of our convo for a quick-fire round: Flavour of the Month:  on Jocelyn's fave recent brands out of China.  Brand B******t: on what's wrong with ad creativity awards. Fortunate Failure: on the importance of not getting things right. Plus, we get Jocelyn's take on our forthcoming food-themed episodes. The Full Feast to drop tomorrow! www.potluckpodcast.asia/

Hacking Humans, with Jocelyn Tse - Part 2

24 min

In part two of our discussion with strategist Jocelyn Tse, we turn to hacking humans. This is where we roll up our sleeves and talk about her shortcuts and tips  for understanding real people and culture. We hear from Jocelyn on: - The importance of being 'human' in her role, and the risk in seeing the world through data alone - When the moderator leaves the room, all is revealed... - Top-down to bottom-up: the evolution of her approach to strategy, and how this is a response to China's commercial revolution  - How bottom-up doesn't need to be a byword for 'tactical' - Brand 'mega collaborations':  why the hype is real, but the value to brands needs to be questioned... Stay tuned for part 3 - 'Brand Burns'. www.potluckpodcast.asia/

Lifting the Lid on Asia, with Jocelyn Tse - Part 1

28 min

Drago & Scott are stirring the pot - with Jocelyn Tse, Founder & Lead Strategist, MMSN.  Multi-award-winning strategist, Jocelyn brings a rich insider's perspective on strategy and the industry as a whole from her work with all major comms holding companies across Hong Kong & Shanghai: TBWA, Ogilvy, JWT & digital experience agency Isobar, to name a few... Tune in for this delicious feast that is part 1 of our convo: - The various personal & professional experiences Jocelyn's had along the cultural continuum of Canada-Hong Kong-Shanghai - The importance of a third-person perspective in cross-cultural comparisons -  Where's the fun gone? The need to bring fun back into strategy - The role of truisms & the value of trends in crafting strategy - Creativity in its different manifestations in the West v China - Evolving nature of the comms business & the role of the collective business model  Dropping parts 2 and 3 later this week – stay tuned! www.potluckpodcast.asia/

Ajay Jilka, The Full Feast: Parts 1-3

1 hr 20 min

Ajay Jilka works at the exhilarating intersection of Esports and brand partnerships, a space ripe with opportunities across Asia and indeed the globe. In this full feast episode,  we take you inside the world of sports marketing in China, learnings from Ajay's journey working in traditional sports through to the new frontier of gaming and ESports, and what the playbook looks like for brands looking to be at the heart of it all. We bring this to life through a deep-dive on Ajay's own research - VIDEO GAMES, COVID-19 AND CHINESE YOUTH - including his take on the cultural significance of Esports, the emerging commercial opportunities and the risks and pitfalls to avoid, particularly for non-endemic brands. And to wash all of that down, there's 'Brand Burns', where Heineken's response to the ESL, NFT (over?) hype, and learnings from a Hedge Fund internship are all under fire. Please note: the opinions expressed in this podcast are the personal opinions of Ajay Jilka, and do not represent those of his employer.  www.potluckpodcast.asia/

Brand Burns, with Ajay Jilka - Part 3

13 min

Wrapping thing up with Ajay Jilka, it's time for our quickfire round of 3 burning questions... Flavour of the Month:  how Heineken emerged with credit in response to the European Super League fall-out Brand B******t: cutting through the hype around NFTs, the natural crossover with gaming and the opportunity for collectibles Fortunate Failure: how a Hedge Fund internship taught him lessons around the broader world of commerce, and not taking shortcuts - you need to do your homework! Plus we get Ajay's take on our forthcoming food-themed episodes, and the clash between convenience and sustainability when it comes to the world of on-demand food. www.potluckpodcast.asia/

Hacking Humans, with Ajay Jilka - Part 2

32 min

VIDEO GAMES, COVID-19 AND CHINESE YOUTH – in part 2 we learn about some of Ajay’s hacks for understanding the real people behind the rise of Esports. All through the lens of his recent report involving research among 16-21 year old Chinese gamers.  As a ‘perfect storm’ forms around the opportunity for brands, we unpack some of the big themes from 3 angles: 1) Cultural significance of Esports, and the driver of national pride 2) Commercial opportunities – including his involvement in Nike’s League of Legends apparel deal 3) Reputational risks and stigmas to navigate Plus, we’ll hear his big take-aways for non-endemic brands looking to enter this space. Please note: the opinions expressed in this podcast are the personal views of Ajay Jilka, and do not represent those of his employer. www.potluckpodcast.asia/

Lifting the Lid on Asia, with Ajay Jilka - Part 1

35 min

Going head-to-head with a Mobile Legend!  Drago and I stir the pot with Ajay Jilka. In part 1 of 3, we lift the lid on Ajay’s experience of sports marketing in China and the region at large. From the afterglow of the 2008 Beijing Olympics, to the explosion of Esports, we chart how Ajay has broken new ground throughout his career, including: -       Escaping from the jaws of a hedge fund, and on to a whole new ballpark -       As China has risen, how has sports marketing evolved? -       Singapore and Esports: why the time is now… -       Where do brands start? Mapping out a strategic framework of the Esports landscape -       Getting to grips with the players and fans; tips for a cultural immersion  Dropping parts 2 and 3 later this week – stay tuned! Please note: the  opinions expressed in this podcast are the personal views of Ajay Jilka, and do not represent those of his employer. www.potluckpodcast.asia/

Charlotte Wilkinson, The Full Feast: Parts 1-3

1 hr 2 min

Enjoy the full feast of our 3-part discussion with Charlotte Wilkinson of HelloSister & SidebySide. Part 1: Lifting the lid on Asia: lessons in curiosity, empathy and desire to challenge the status quo. We also learn about how female empowerment manifests itself in developing v developed Asia, but why you need to look under the hood to understand what the data fails to tell you. Part 2: Hacking Humans: the importance of adopting empathetic approaches in research and being involved in all stages of the planning cycle. Also, why life-stage is more critical to understanding women than men. Part 3: Brand Burns: a rapid-fire take on her flavours of the month in the world of branding, why brands should be more humble and tips about how to work in Asian markets. And if you'd like to listen to each part in a more bite-sized way, please see the earlier episodes in this series. Charlotte is Founder & MD of research agency Hello Sister focusing on female marketing and employee diversity consultancy Side by Side. www.potluckpodcast.asia/

Brand Burns, with Charlotte Wilkinson, Hello Sister - Part 3

17 min

Finally, in part 3, three burning questions to complete our celebration of IWD and the feast with Charlotte Wilkinson of Hello Sister. Flavour of the month:  Charlie speaks about brands that are doing it right, but more brands need to do bolder work to be relevant to the female experience: e.g. Nike (M) or Frida Mom ('Care for your breasts, not just your baby')Brand B******t:  our guest has a beef with brands that are full of themselves (spoiler alert - most brands!) and believe they are more important to people's lives than they actually are. She also uses the F word - not that one...Fortunate Failure: the importance of trial and error when working across Asia on one's journey to finding the best partners and approachesAnd ahead of Potluck's food-themed mini series, we continue to hear our guest's take on what they would like us to investigate further. Keep it brewing... www.potluckpodcast.asia/

Hacking Humans, with Charlotte Wilkinson, Hello Sister - Part 2

19 min

In part 2 of our discussion, we delve into Charlotte's 'hacks' for deeper human understanding and insight generation, particularly when it comes to women, including: How challenging, more empathetic approaches are necessary to get to the heart of women's lives: removing the one-way mirror, not just telling but showing life looks like (see pizza nights with Chinese teens) The implications of working with female vs male researchers (and clients) Charlotte’s focus on being involved across the planning cycle - not just upfront ideas, but striving to ensure the  execution isn’t overriding the nuances of the prevailing insights and conveying women appropriatelyHow life-stage is an even more critical lens for understanding women throughAnd with political and social structures failing, where brands can play a bigger role in championing related social causes Plus we discuss the birth of Side by Side, and how insights experience translated into a timely opportunity to help clients change behaviour and embed diversity and inclusion in all they do: from recruitment to training and HR policy. Which, in an Asian context, often means re-assessing the suitability of globally developed practices. www.potluckpodcast.asia/

Lifting the Lid on Asia, with Charlotte Wilkinson, Hello Sister - Part 1

26 min

Helping brands embrace diversity and gender equality are at the heart of Charlotte Wilkinson’s work. Based in Singapore, and working on challenges around the region, Charlotte is the Founder of both Hello Sister - a female-focused insights boutique, and Side by Side - a consultancy that helps organisations level up on diversity and inclusion.  In part 1 of 3, we start by lifting the lid on Charlotte’s Asian experience, including: Curiosity, empathy and a desire to challenge the status quo - the signature ingredients that define how she works Her motivations to focus specifically on the female consumer spaceThe ‘multi-modality’ of women, and why brands need to appreciate this moreDeveloping vs developed Asian markets: some of the surprising contrasts observed in how female empowerment and progress is being manifestedThe gender equality metrics worth paying attention to in order to see the full pictureIWD 2021:  the evolution of IWD in an Asian context, how many brands still get it wrong from a marketing perspective and her take on the  theme of #ChoosetoChallengeAnd how women are more likely to be the drivers of a sustainable future...Stay tuned for parts 2 and 3 later this week. Check-out: https://www.hellosisterstrategy.com/ https://www.sidebysideasia.com/ https://www.facebook.com/faceforwardsingapore www.potluckpodcast.asia/

Ambrish Chaudhry, Superunion, The Full Feast: Parts 1-3

1 hr 1 min

Enjoy the full feast of our 3-part discussion with Superunion's Ambrish Chaudhry... Part 1: Lifting the lid on Asia: lessons from being part of the growth story of  SEA Unicorns, perspectives on the region based on an insights and strategy career that has spanned India, Dubai and Singapore, and how Ambrish sees a bigger role for the Asian CMO emerging (should be wish to grasp it!) Part 2: Hacking Humans: the importance of being brave when it comes to human understanding, a case study in decoding contemporary romance and how the insights agency model needs to evolve Part 3: Brand Burns: a rapid-fire take on his flavours of the month in the world of branding, why humility and authenticity trumps the 'b******t' of purpose and the fortunate failure that taught him how to better shepherd ideas with clients And if you'd like to listen to each part in a more bite-sized way, please see the earlier episodes in this series. Ambrish is the Singapore Managing Director and APAC Strategy Head for the leading brand and design agency, Superunion. www.potluckpodcast.asia/

Brand Burns, with Ambrish Chaudhry, Superunion - Part 3

18 min

3 burning questions provide a sizzling finale to our conversation with Superunion's Ambrish Chaudhry... Flavour of the month:  in the health and wellness space, we discuss his love for the sports-community focused Rovo app, and his view on a sector set to boom - TelehealthBrand B******t: there's plenty to call out here!  brands becoming preachy - we discuss why authenticity and core competency can trump the obsession to find higher-order 'purpose', and the risk of jumping on the marketing bandwagon...Fortunate Failure: 'it was ok but next time try harder' - the stinging client feedback that taught Ambrish the criticality of understanding the client's inner agenda (no matter how great the work may be), and how the consultant must learn the art of shepherding ideas through the business (think white rabbits and freeways! And ahead of Potluck's food-themed mini series, we continue to hear our guest's take on what they would like us to investigate further. Keep it brewing... www.potluckpodcast.asia/

Hacking Humans, with Ambrish Chaudhry, Superunion - Part 2

19 min

We continue to stir the pot with Ambrish Chaudhry, Head of Strategy & MD of Superunion  Singapore Lots of yummy bits here: Hacking humans tips – the importance of being brave when it comes to consumer research and not just ticking a box/ ‘hackneyed’ methods The commoditisation of more ‘expected’ methods like brand equity tracking, and the need for research professionals to add value through analysis and more specialised methods like semiotics + joining the dots between multiple data sources (embracing secondary data) A case study working for a regional beauty brand that helped to refresh & grow the equity of the brand around 'Romance'. The future of the research agency being focused on helping their clients understand the business they are in and grow it Part 3, Brand Burns to go out tomorrow. Tune in! www.potluckpodcast.asia/

Lifting the Lid on Asia, with Ambrish Chaudhry, Superunion - Part 1

24 min

Scott and Drago stir the pot with Ambrish Chaudhry, Superunion's Strategy Head for APAC.  In this first of 3 parts, we start by exploring Ambrish's formative experiences and perspectives on helping brands grow in the region - from his early years in India, to building a career in Dubai and then Singapore: - How the Potato, Fattoush and Chilli sauce provide the perfect analogy for his philosophy around strategy - Lessons learned from 'Unlocking Unicorns' in South East Asia, and where brand comes into the picture versus the Silicon Valley start-up scene -  The importance of brand in Asian boardrooms, and the opportunity for more expansive CMO involvement Look out for parts  2 and 3 later this week... www.potluckpodcast.asia/

Katie Dreke, The Full Feast: Parts 1-3

1 hr 11 min

Bringing together the full feast of our 3-part discussion with Katie Dreke: - Part 1: Lifting the lid on Asia - Part 2: Hacking Humans - Part 3: Brand Burns And if you'd like to listen to each part in a more bite-sized way, please see the earlier episodes in this series. Katie Dreke is a Global Strategy & Innovation Consultant, and formerly of Nike, droga5, adidas, W+K & IDEO. www.potluckpodcast.asia/

Brand Burns, with Katie Dreke - Part 3

17 min

In part 3 - 'Brand Burns' - we change gear, rounding off our discussion by getting Katie's take on three burning questions... 1) Flavour of the month: we discuss the different dimensions of the Singular Society brand (from H&M), and the rise of a subscription based, members-only retail model, where everything is sold at cost! 2) Brand B******t: why less can be more when it comes to social, and the risk of losing sight over what makes sense for your brand to say, and where to say it. Case in point - Bottega Veneta's decision to withdraw from all social media channels. 3) Fortunate Failure:  her perspectives on how every layoff and setback has helped her to leap, grow and stretch in the next chapters of her career, however tough it may be at the time. Something Katie believes is more important than ever for people to appreciate. www.potluckpodcast.asia/

Hacking Humans, with Katie Dreke - Part 2

27 min

What would Katie's advice be for those looking to bring more human and cultural understanding into their work?  Hear her 'hacks', including:  'The Anthropology of the Now': the practice of putting your brain into the future to see what's in front of you through fresh eyesLearning to 'edit out your biases'  before you get goingWe then delve into how human-centred thinking featured heavily in forming two amazing initiatives that Katie's been pivotal in: Nike Membership: the balance between celebrating the community and recognizing the individual, the power of an organization looking through the lens of the 'profile' and thinking life-cycle over path-to-purchase Nike Maternity (M): how it was born, the core insight around pregnancy being the hardest physical test a body can endure and the beautiful 'hack' that is putting Mom at the heart of the business www.potluckpodcast.asia/

Lifting the Lid on Asia, with Katie Dreke - Part 1

27 min

In Potluck's first episode of Season 2 - and 2021 - we're reaching across the Pacific Ocean to stir the pot with Katie Dreke, a Global Strategy & Innovation Consultant, and formerly of Nike, droga5, adidas, W+K & IDEO. Season 2 launches with a new guest interview format, so we set the scene by asking Katie to imagine herself as a dish.  Mmmm... Then, we're asking Katie to look from the outside in on her experience of Asia (she used to live in Australia & Japan), so we're asking her to Lift the Lid on Asia in Part 1 of our conversation. - The sweet-sour (but mostly sweet) taste of working across markets in Asia - The Galapagos effect: similarities and differences between Japan & Australia - The unique gifts that Japan has bestowed on her - personal & professional - Is Asia overhyped: Katie has an opinion on this question, too Two more parts to follow over the next few days: part 2: Hacking Humans - where Katie tells us about how she tapped cultural insight for her work on Nike Membership & their new Maternity line part 3: Brand Burns - where Katie shares her pet peeves with brands and marketing convention Check out her new website here: https://drke.co/ Two books mentioned in our conversation:  The Windup Girl & The Future Is Asian https://www.amazon.com/Windup-Girl-Paolo-Bacigalupi/dp/1597801585 https://www.amazon.com/Future-Asian-Global-Twenty-first-Century-ebook/dp/B07F148BBX/ref=sr_1_1?dchild=1&keywords=the+future+is+asian&qid=1612257398&s=books&sr=1-1 www.potluckpodcast.asia/

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