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The Institutes

Predict & Prevent

A Management , Business and Technology podcast

#189 in Management · 🇯🇵
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About the show

An exploration of an evolving strategy to combat the biggest risk challenges facing society today by working to eliminate losses before they occur. Host Pete Miller, President and CEO of The Institutes, will examine what the transition to a Predict & Prevent strategy means, why it is urgently needed and how cutting-edge technology and resiliency are making it a reality. In each episode, leading experts and business leaders will share the tools and strategies they are applying and how they are overcoming challenges along the way.

Newest episodes

Treating Workers Like Athletes to Prevent Injuries

33 min

Musculoskeletal injuries are one of the largest health care costs for employers, and the traditional loss prevention response has been ergonomic changes, such as redesigning workstations, adjusting shelf heights, and limiting box weights. Sam Hollenbach, CEO and President of Amp Health, sees a more effective path: assess the worker's movement health, and better prepare the body for the demands of the job. The conversation explores Amp Health's flagship Prevent product and its innovative "workforce readiness" feature, which delivers fully personalized, six-minute pre-shift warm-ups based on each employee's unique movement profile, job demands, and injury history. Sam breaks down how the company uses computer vision and a three-minute smartphone-based movement assessment to capture a complete picture of injury risk, all while safeguarding employee privacy by processing video on the device and never storing it. The discussion also covers how Amp Health focuses on the individual worker rather than solely redesigning the job, how the platform supports holistic employee well-being, and the company's expansion into desk-worker ergonomics and group-based warm-ups. Sam also shares details on a recent pilot with Compass Group Canada following recognition from the National Safety Council's MSD Prevention Innovation Challenge. Resources: Amp Health website: www.amphealth.com The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Turning Risk Into Profit Through Strategic Loss Prevention

32 min

The insurance industry has spent decades refining how it responds to loss. A newer and more pressing question is whether it can get better at preventing loss in the first place, and what that shift demands from every player in the risk management chain. Rose Hall, founder and CEO of RH Business Ventures LLC, draws on her experience as a risk engineer and innovation leader at AXA XL to explain why today's rapidly expanding risk landscape — driven by climate, geopolitics, AI, and the data center boom — is forcing insurers, brokers, and corporate risk managers to get more creative about how risk is retained, transferred, and managed. The conversation dives into why insurers are uniquely positioned to lead this change, why technology alone isn't the answer, and how genuine innovation means rethinking business models rather than iterating on old ones. Rose shares candid, real-world lessons on building client trust around data sharing, designing frictionless loss-prevention technology, and identifying the "hidden engine of profit" in strategically retaining the right risks. She closes with a thought-provoking look at the future, arguing that the winning carriers will act as holistic risk advisors—writing insurance as a byproduct of trusted guidance rather than the other way around. Resources: RH Business Ventures website: https://www.rhbusinessventures.com/ The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Digital Threats Are Hijacking the Insurance Claims Process

29 min

Before a damaged roof ever becomes a filed insurance claim, something else is already happening. Public adjusters are buying search ads. Doppelganger websites are going live. Lead generators are positioning themselves to intercept confused policyholders the moment they turn to a search engine for help. This is the world Todd Kozikowski, CEO of 4WARN, is mapping, and the picture he paints in the latest episode of the Predict & Prevent podcast is one that most insurance carriers have never seen. Todd details how 4WARN's outside-in approach differs from traditional claims analysis tools by monitoring trillions of public digital signals to act as an "early warning radar." He shares concrete client results, including a Louisiana insurer that saved nearly $9 million by cutting its litigation rate, and discusses emerging threats such as AI-driven search manipulation and internationally hosted fraudulent insurance sites. The conversation underscores a "predict and prevent" philosophy to get ahead of fraud, litigation, and brand abuse before they ever materialize into a claim or lawsuit. Resources: 4WARN website: https://www.4warn.com/ The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

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All episodes

Treating Workers Like Athletes to Prevent Injuries

33 min

Musculoskeletal injuries are one of the largest health care costs for employers, and the traditional loss prevention response has been ergonomic changes, such as redesigning workstations, adjusting shelf heights, and limiting box weights. Sam Hollenbach, CEO and President of Amp Health, sees a more effective path: assess the worker's movement health, and better prepare the body for the demands of the job. The conversation explores Amp Health's flagship Prevent product and its innovative "workforce readiness" feature, which delivers fully personalized, six-minute pre-shift warm-ups based on each employee's unique movement profile, job demands, and injury history. Sam breaks down how the company uses computer vision and a three-minute smartphone-based movement assessment to capture a complete picture of injury risk, all while safeguarding employee privacy by processing video on the device and never storing it. The discussion also covers how Amp Health focuses on the individual worker rather than solely redesigning the job, how the platform supports holistic employee well-being, and the company's expansion into desk-worker ergonomics and group-based warm-ups. Sam also shares details on a recent pilot with Compass Group Canada following recognition from the National Safety Council's MSD Prevention Innovation Challenge. Resources: Amp Health website: www.amphealth.com The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Turning Risk Into Profit Through Strategic Loss Prevention

32 min

The insurance industry has spent decades refining how it responds to loss. A newer and more pressing question is whether it can get better at preventing loss in the first place, and what that shift demands from every player in the risk management chain. Rose Hall, founder and CEO of RH Business Ventures LLC, draws on her experience as a risk engineer and innovation leader at AXA XL to explain why today's rapidly expanding risk landscape — driven by climate, geopolitics, AI, and the data center boom — is forcing insurers, brokers, and corporate risk managers to get more creative about how risk is retained, transferred, and managed. The conversation dives into why insurers are uniquely positioned to lead this change, why technology alone isn't the answer, and how genuine innovation means rethinking business models rather than iterating on old ones. Rose shares candid, real-world lessons on building client trust around data sharing, designing frictionless loss-prevention technology, and identifying the "hidden engine of profit" in strategically retaining the right risks. She closes with a thought-provoking look at the future, arguing that the winning carriers will act as holistic risk advisors—writing insurance as a byproduct of trusted guidance rather than the other way around. Resources: RH Business Ventures website: https://www.rhbusinessventures.com/ The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Digital Threats Are Hijacking the Insurance Claims Process

29 min

Before a damaged roof ever becomes a filed insurance claim, something else is already happening. Public adjusters are buying search ads. Doppelganger websites are going live. Lead generators are positioning themselves to intercept confused policyholders the moment they turn to a search engine for help. This is the world Todd Kozikowski, CEO of 4WARN, is mapping, and the picture he paints in the latest episode of the Predict & Prevent podcast is one that most insurance carriers have never seen. Todd details how 4WARN's outside-in approach differs from traditional claims analysis tools by monitoring trillions of public digital signals to act as an "early warning radar." He shares concrete client results, including a Louisiana insurer that saved nearly $9 million by cutting its litigation rate, and discusses emerging threats such as AI-driven search manipulation and internationally hosted fraudulent insurance sites. The conversation underscores a "predict and prevent" philosophy to get ahead of fraud, litigation, and brand abuse before they ever materialize into a claim or lawsuit. Resources: 4WARN website: https://www.4warn.com/ The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

How Big Data and AI Are Reshaping Insurance Oversight

27 min

Insurance regulation and technological innovation are often portrayed as opposing forces, but Wisconsin Insurance Commissioner Nathan Houdek sees them as complementary. In this episode of the Predict & Prevent podcast from The Institutes, Commissioner Houdek joined guest host Frank Tomasello, Executive Director of The Institutes' Griffith Insurance Education Foundation, for a wide-ranging conversation about how data, artificial intelligence, and collaborative public-private programs are reshaping how the insurance industry approaches risk. Commissioner Houdek discusses the rise of loss mitigation tools such as drones, sensors, and programs to "strengthen homes," as well as the ethical imperatives and regulatory frameworks emerging around big data and artificial intelligence. He offers an inside look at the NAIC's multi-step AI regulatory journey while emphasizing that responsible innovation and consumer protection are not mutually exclusive. The conversation closes with a call for a new consumer mindset around personal risk management and a vision of collaborative public-private partnerships to keep insurance accessible and affordable. Resources: National Association of Insurance Commissioners: https://content.naic.org/ Center for Insurance Policy and Research: https://content.naic.org/research Catastrophe Risk Management Center of Excellence: https://content.naic.org/research/catastrophe-modeling-center-of-excellence The Institutes: https://web.theinstitutes.org/ The Institutes Griffith Foundation: https://www.griffithfoundation.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

How Preventive Maintenance Makes Hidden Risks Visible

34 min

Neglected maintenance of commercial properties is one of the largest and most overlooked challenges in the insurance and property sectors, with a strong correlation to eventual insurance claims. Yet trillions of dollars in property assets are being managed with spreadsheets and sticky notes, according to Jon DeWald, CEO and co-founder of HelixIntel. Jon explains how this lack of digital infrastructure creates "invisible risk" that compounds into costly, preventable insurance claims. For example, a small roof penetration after a hailstorm, left uninspected by maintenance teams, becomes water intrusion, then structural damage, then a full roof replacement. "That minor repair, which would have cost you maybe fifty or a hundred dollars, you're now replacing a full roof," he said. That pattern, small and preventable problems compounding into major losses, is what HelixIntel is built to interrupt. Among the topics discussed in this episode: The Direct Link Between Maintenance and ClaimsWhy HelixIntel Chose the Insurance EcosystemNew Visibility for Underwriters and Risk ManagersShifting from Reactive to Preventive MaintenceThe "Silver Tsunami" of Retiring Maintenance Workers Resources: HelixIntel: https://helixintel.com/ The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Hidden Connections That Can Turn Risk Into Catastrophe

30 min

The global conversation on climate risk is heavily skewed toward decarbonization and net zero. While mitigating future climate damage is critical, that focus often overshadows an equally urgent challenge: surviving the climate reality we already live in. Moustafa Naiem, founder and CEO of Resiliocs Intelligence, helps institutional asset owners move beyond risk scores to understand what their climate exposures will actually cost — and which adaptation investments will reduce them most. Drawing on a Ph.D. in resilience prediction, digital twin research at Cambridge, and consulting at KPMG, Moustafa explains why existing tools fall short. He points to a striking imbalance: roughly five dollars are spent on climate mitigation for every one on adaptation — a gap with consequences ranging from insurers exiting markets to displaced residents. The conversation covers Resiliocs' "spatial twin" approach — delivering the predictive power of digital twins without expensive sensor networks, using satellite data and climate modeling instead. Moustafa also reframes Black Swan events as cascading system-wide failures, not simply high-intensity storms — a distinction the company's models are built to capture. Resources: Resiliocs Intelligence: https://resiliocs.com/ The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Turning Water Damage Prevention Into a Trust Business

26 min

A surprisingly overlooked problem in water leak prevention takes center stage in this episode: getting smart water devices installed is only half the battle. Paul Vacquier, founder and CEO of Beagle Services Inc., shares his unconventional path from practicing law in California to building the insurance go-to-market strategy for Flo by Moen — and ultimately launching Beagle to address a critical gap he discovered along the way. With an estimated 30 to 50% of installed smart water valves sitting offline at any given time, homeowners and insurers may be operating under a false sense of security. Paul illustrates the stakes with a $900,000 claim that traced back to a single unplugged valve. The conversation covers Beagle's full-stack service model, featuring employed (not contracted) technicians, ongoing device monitoring, and its Watchdog platform, which proactively reaches out to homeowners with offline devices ahead of severe weather events. The episode also explores the broader shift underway in insurance, where carriers are beginning to require smart water devices as a condition of coverage, and where agents are evolving from price-shoppers into genuine risk advisors, helping craft mitigation strategies tailored to a client's specific exposures. Resources: Beagle Services: https://www.beagleservices.com/ The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

New Technology Listens for Early Earthquake Warnings

28 min

What if earthquakes could be forecast up to 25 days in advance? That's the premise behind one of the most unconventional companies in risk management today. Itamar Zabari, CEO and CTO of AstroTeq, joins host Pete Miller, CPCU, to explain how his company leverages cosmic radiation data combined with multi-channel machine learning to do exactly that. Itamar shares the origin story behind the venture — sparked by his wife Noemi's astrophysics Ph.D. research — and explains how their approach fundamentally differs from traditional seismology, which currently offers only seconds of warning at best. The conversation explores the enormous implications of early warnings. Itamar shares the example of nuclear power plants being able to move to safe mode ahead of a major event — potentially preventing disasters like the Fukushima meltdown in 2011, which caused nearly half a trillion dollars in damage and widespread radiation contamination. The episode also covers what advance warning means for insurance and risk management, where earthquake forecasting could eventually become a coverage requirement similar to sprinkler systems or anti-theft devices. Itamar also addresses the skepticism AstroTeq has faced from traditional seismologists — and makes the case that earthquake forecasting not only is possible today, but already is happening. Resources: AstroTeq.ai: https://astroteq.ai/ The Institutes: https://web.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

How AI and Cameras Prevent Cold Chain Disasters

28 min

What if legacy security cameras already installed at distribution centers and warehouses could do more than just record footage? What if they could also prevent spoiled food from reaching grocery stores or catch cargo errors or even theft before it happens? That's the vision driving Technova Industries, a company transforming how the logistics industry handles cold chain verification. On this episode of Predict & Prevent, host Pete Miller, CEO of The Institutes, sits down with Aymen Azim, co-founder and CEO, and Jenna Azim, co-founder and Chief Marketing Officer, to explore how their AI-powered technology is breathing new life into legacy security systems. The conversation covers how generative AI has dramatically improved the accuracy of visual verification, why this approach solves liability challenges for shippers and insurers alike, and where the technology is headed. From preventing spoiled vaccines from reaching pharmacies to detecting potential cargo theft through USDOT number verification, Aymen and Jenna share their vision for creating continuous visibility checkpoints throughout the entire cold chain—including truck stops during transit. Resources: Technova Industries: https://www.technova-industries.com/ The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

From Insurance Payer to Prevention Partner

11 min

As climate disasters, cyberattacks, and geopolitical instability increasingly intersect, traditional insurance models are reaching their limits. AXA is shifting from simply paying claims after disasters to actively helping to prevent losses before they happen. Pierre du Rostu, CEO of the AXA Digital Commercial Platform, discusses his team's risk management platform with Pete Miller, CEO of The Institutes and host of the Predict & Prevent podcast. The AXA Digital Commercial Platform is the winner of the International Insurance Society’s Global Innovation Award for Predict & Prevent, awarded at the 2025 IIS Global Insurance Forum in Rüschlikon, Switzerland. The conversation explores how AXA's Digital Commercial Platform leverages advanced technologies like AI and real-time data to predict and prevent potential losses. Du Rostu discusses the concept of polycrisis, where multiple risks are interconnected, and how AXA is shifting its business model from traditional insurance to a more proactive partnership approach with clients. The discussion highlights the importance of innovation in the insurance industry and the future of risk management. Resources: AXA Digital Commercial Platform: https://axaxl.com/axa-digital-commercial-platform Global Innovation Awards: https://www.internationalinsurance.org/global-innovation-awards The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

From Passive Policies to Active Cyber Protection

26 min

Most insurance policies follow a familiar pattern: you purchase coverage, file it away, and hope you never need to use it. But what if your insurance company could prevent a disaster from happening in the first place? That's the premise behind Coalition, a cyber insurance provider that's turning the traditional insurance model on its head by combining coverage with real-time threat detection and response. Joshua Motta, CEO of Coalition, discusses the innovative approach of active insurance in the realm of cyber risk management. He explains how Coalition differentiates itself from traditional insurance models by providing continuous value and proactive risk management through data collection and real-time threat detection. The discussion covers the importance of the company’s active data graph, the alignment of interests between Coalition and its clients, and the unique challenges faced by industries such as manufacturing. Joshua also shares insights on the future of cyber threats and the evolving landscape of digital risks. Resources: Coalition: https://www.coalitioninc.com/ Coalition’s roadmap: https://www.coalitioninc.com/blog/why-we-founded-coalition The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Improving Property Survivability with Homeowner Help

29 min

While traditional climate models predict where disasters occur, Faura's technology—trained on over a century of property data—identifies which homes are more likely to survive wildfires, hurricanes, floods, earthquakes, and hail. Partnering with insurance companies, Faura replaces expensive inspections with quick homeowner self-assessments, providing actionable recommendations from simple weekend fixes to major improvements. Valkyrie Holmes, CEO and co-founder of Faura, describes how the platform focuses on "survivability" rather than traditional weather prediction, helping insurance carriers verify property information while engaging policyholders in meaningful education about their risk. Through self-assessment tools that cover major peril the company has created a unique partnership model that benefits both insurers seeking better data and homeowners wanting to understand and mitigate their risks. Holmes discusses how this approach leads to better retention rates, more accurate underwriting, and ultimately safer communities through actionable mitigation strategies. Resources: Faura: https://www.faura.us/ The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Network Effect: From Protecting Homes to Preventing Grid Faults

20 min

What if the same sensor protecting your home from electrical fires could also help prevent billion-dollar wildfires that devastate entire communities? That's the fascinating premise explored in the latest episode of the Predict & Prevent podcast, where host Pete Miller welcomes back Bob Marshall, CEO and co-founder of Whisker Labs, for a conversation about how individual home protection is evolving into grid-scale catastrophe prevention. In this conversation, Pete and Bob discuss the growth and impact of Ting, a home monitoring system developed by Whisker Labs. They explore the rapid deployment of Ting in over a million homes, its effectiveness in preventing fires, and new research that demonstrates the positive ROI for insurance carriers. Bob shares insights on how Ting's growing network and data can help utilities monitor grid stress and prevent wildfires. The discussion also touches on the future of Whisker Labs, potential expansion into commercial structures, and the importance of changing the relationship between insurance companies and homeowners through proactive safety measures. Resources: Whisker Labs: https://www.whiskerlabs.com/ Research on value of IoT to Homeowners, Insurers: https://www.whiskerlabs.com/how-effective-are-loss-prevention-programs-for-insurers/ Bob Marshall on Episode 2 of Predict & Prevent: https://www.predictandprevent.org/podcast/hidden-dangers-uncovered/ The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Hurricane Data Validates Resilient Building Standard

40 min

Recent catastrophic events have left many insurance carriers questioning whether traditional building practices can withstand increasingly severe weather patterns, while homeowners struggle with rising premiums and reduced coverage options. New research from the University of Alabama provides compelling evidence that resilient construction standards not only protect homes during major storms but also deliver measurable financial benefits to property owners. Dr. Lars Powell, director of the Center for Risk and Insurance Research at the University of Alabama, joins Pete Miller, CEO of The Institutes, to discuss how the findings offer a data-driven roadmap for addressing one of the insurance industry's most persistent challenges. Dr. Powell shares insights into how FORTIFIED homes performed during Hurricane Sally, revealing surprising findings about damage claims and the frequency of trees falling on houses. The conversation also covers the positive reception of the research, the challenges in promoting resilience, and the keys to Alabama's success in implementing resilience measures. Powell emphasizes the need for further research into risk mitigation and the economic implications of disaster recovery. Resources: Center for Risk & Insurance Research website: https://crir.culverhouse.ua.edu/ Alabama’s 2025 FORTIFIED research:  https://crir.culverhouse.ua.edu/2025/05/19/performance-of-ibhs-fortified-hometm-construction-in-hurricane-sally/ Insurance Institute for Business & Home Safety: https://ibhs.org/ The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Policymaker Perspectives: Balancing Innovation and Protection

27 min

As artificial intelligence reshapes the insurance landscape and climate-related disasters become increasingly frequent, regulators face the complex challenge of fostering innovation while protecting consumers. This episode of the Predict and Prevent podcast explores these pressing issues through the lens of a regulatory leader navigating these very challenges. Scott A. White, commissioner of the Virginia State Corporation Commission's Bureau of Insurance and president-elect of the National Association of Insurance Commissioners (NAIC), discusses how regulators are encouraging innovation while establishing necessary guardrails in the latest episode of the Predict & Prevent® podcast from The Institutes with guest host Frank Paul Tomasello, executive director of The Institutes’ Griffith Insurance Education Foundation. The conversation explores how regulators are adapting to advances in AI and predictive modeling, particularly in property and casualty insurance rate-making. White discusses the regulatory community's focus on ensuring transparency, preventing discriminatory outcomes, and protecting data privacy while supporting industry innovation. He also highlights the growing emphasis on resilience and mitigation strategies, including state-level programs that provide incentives for consumers to adopt loss prevention measures. The discussion concludes with White's perspective on the durability of the state-based regulatory system and his outlook for the future of risk management and insurance. Resources: Virginia Bureau of Insurance: https://www.scc.virginia.gov/consumers/insurance/ National Association of Insurance Commissioners: https://content.naic.org/ The Institutes Griffith Educational Foundation: https://www.griffithfoundation.org/ The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Beyond Prediction: Wildfire Mitigation That Works

25 min

While traditional insurers continue retreating from wildfire-prone areas, leaving property owners scrambling for coverage, one company is taking the opposite approach by combining cutting-edge analytics with mitigation-focused strategies. Green Shield Risk Solutions is tackling the wildfire insurance crisis head-on, proving that with the right technology and expertise, these risks can be successfully managed rather than simply avoided. Pat Blandford, CEO and founder of Green Shield Risk Solutions, discusses how his company addresses the growing challenge of insurers retreating from wildfire-prone areas by combining sophisticated analytics with proactive mitigation strategies. Unlike traditional approaches that focus primarily on predicting fire likelihood, Green Shield's Property Guardian platform emphasizes making properties insurable through detailed risk assessment and targeted mitigation recommendations. Blandford shares compelling success stories from the recent Los Angeles wildfires, where properties following their mitigation recommendations survived while surrounding areas were devastated. The discussion also covers the company's expansion plans into other catastrophic risks and the broader ecosystem of stakeholders needed to build truly resilient communities. Resources: Green Shield Risk Solutions: https://www.greenshieldrisk.com/ Property Guardian: https://www.propertyguardian.com/ Technosylva: https://technosylva.com/ The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Wearable Allies: Transforming Workplace Safety

39 min

For decades, workplace safety management has followed a frustratingly reactive pattern: wait for accidents to happen, implement fixes, and repeat. Innovative wearable technology is now breaking this cycle by capturing critical environmental and motion data that enables safety professionals to address hazards before injuries occur. Gabriel Glynn, CEO and Founder of MākuSafe, talks with host Pete Miller, CEO of The Institutes, about how a conversation with his father, a safety manager who was frustrated with the reactive nature of his job, inspired him to create technology that helps safety professionals become proactive instead of reactive. MākuSafe's wearable devices collect environmental and motion data in real-time, giving safety managers actionable insights to prevent accidents before they happen rather than simply responding after incidents occur. The conversation explores how MakuSafe's technology works, the impressive results their customers have achieved, and how the right organizational culture is crucial for successful implementation. Gabriel also provides fascinating real-world examples of how the data collected has helped companies identify unexpected workplace hazards and make simple but effective changes that dramatically improve safety outcomes. Resources: MākuSafe website: https://makusafe.com/ The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Building Resilience: From Rooftops to Results

37 min

How the insurance industry is promoting a shift in disaster mitigation through science-backed building standards and state-level partnerships to make homes more resilient is discussed in “Building Resilience: From Rooftops to Results,” the latest episode of the Predict & Prevent podcast from The Institutes. Roy Wright, President and CEO of The Insurance Institute for Business & Home Safety (IBHS), joined Pete Miller, CEO of The Institutes, to explore the role of insurers and consumers in making homes and communities safer. Roy talks about the IBHS FORTIFIED program and its success in Alabama, as well as the newer Wildfire Prepared Home initiative. He explains how these programs have evolved, their impact on reducing insurance claims, and the critical role of state partnerships in driving adoption. Roy also talks about how proper building standards and retrofitting can significantly reduce property damage and disruption to people's lives during severe weather events. The challenge of getting more states to adopt modern building codes is also discussed. And Roy talks about future initiatives focused on roof durability and performance. Resources: The Institute for Business & Home Safety: https://ibhs.org/ FORTIFIED home designation: https://fortifiedhome.org/ Wildfire Prepared Home: https://wildfireprepared.org/ Rating the States: https://ibhs.org/public-policy/rating-the-states/ The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

AI on Guard: Stopping Gun Violence Before It Starts

27 min

In an era where gun violence continues to plague American society, how one innovative technology company is stepping up to address this persistent challenge is the focus of “AI on Guard: Stopping Gun Violence Before It Starts,” the latest episode of the Predict & Prevent podcast from The Institutes. Host Pete Miller, CEO of The Institutes, talks with Timothy Fallon, VP of Strategic Initiatives at ZeroEyes, on how artificial intelligence and human verification are being combined to create proactive solutions for gun violence prevention. Tim discusses the company's mission to prevent gun violence through advanced AI technology that detects firearms in real-time. He explains the operational process of detection, verification, and alerting relevant authorities, emphasizing the importance of human analysts in assessing threats. The discussion also covers the impact of ZeroEyes on school safety, the technology behind their solutions, and their partnerships with the insurance industry to provide comprehensive safety measures. Tim shares insights on the future of ZeroEyes and the critical role of technology in enhancing public safety. Resources: ZeroEyes: https://zeroeyes.com/ Lloyd’s Lab: https://www.lloyds.com/news-and-insights/lloyds-lab Lloyd’s Lab Americas Cohort: https://www.lloyds.com/about-lloyds/media-centre/press-releases/lloyds-lab-announces-insurtechs-joining-first-ever-americas-based-cohort The Institutes: https://global.theinstitutes.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

Igniting Change in Wildfire Risk Management

33 min

Technology and innovation are increasingly being applied to manage the growing threat of wildfires. Pete Miller, CEO of The Institutes, welcomes Bill Clerico, founder of Convective Capital, to discuss how early-stage firetech companies are making a difference in improving community resilience, mitigating risk and enabling a safer and faster response to fires.     Bill shares his personal experience with wildfires and how it led him to start Convective Capital, a venture capital fund that invests in early-stage wildfire technology companies. Bill highlights the three main problems these startups are solving: building resilient landscapes, creating fire-adapted communities, and ensuring safe and effective response. He provides examples of companies in each category, such as BurnBot for resilient landscapes, Fire Aside for fire-adapted communities, and Pano for safe and effective response. Clerico also emphasizes the need for greater collaboration among stakeholders, including utilities, insurers, and regulators, to address the challenges of wildfire prevention and mitigation. Finally he shares some ideas on how insurers can fund pilots to capture data that could save billions down the road by reducing wildfire risk. Resources: Convective Capital: https://www.convectivecapital.com/ BurnBot: https://burnbot.com/ Fire Aside: https://www.fireaside.com/ Pano: https://www.pano.ai/ OnSight Technology: https://onsightops.com/ Red Sky Summit: https://redskysummit.com/ Insurance Institute for Business & Home Safety (IBHS): https://ibhs.org/ Predict & Prevent website: www.predictandprevent.org Sign up for our weekly Predict & Prevent newsletter: www.predictandprevent.org/newsletter

Code for Success: Building a Disaster-Resistant Future

24 min

Nationwide Insurance is working to improve property resilience through risk mitigation, technology adoption, and advocacy for building codes. Mark Berven, president and COO of Nationwide, talks about the importance of shifting from a reactive approach to a "predict and prevent" mindset in the insurance industry, especially amid changing weather patterns. Berven discusses Nationwide's efforts to increase property resilience and advocacy for wider adoption of building codes in the U.S. He shares insights from Nationwide's commercial lines protection survey, highlighting the concerns and impacts of severe weather on businesses. He also discusses various technologies that Nationwide is evaluating and implementing to prevent losses. Berven also talks about the role of agent partners in promoting resilience, and how insurer support for the Insurance Institute for Business & Home Safety is producing valuable research into resilience and risk mitigation. Resources: Nationwide website: https://www.nationwide.com/ Ting by Whisker Labs: https://www.whiskerlabs.com/ Kinetic: https://kineticcomp.com/ Insurance Institute for Business & Home Safety: https://ibhs.org/ Predict & Prevent website: https://www.predictandprevent.org/ Sign up for our weekly Predict & Prevent newsletter: https://www.predictandprevent.org/newsletter/

HSB's Journey from Boiler Inspections to IoT Solutions

43 min

With a rich history spanning nearly 160 years, Hartford Steam Boiler Inspection & Insurance Co. has evolved from a think tank focused on preventing steam boiler explosions to a leader in engineering, technology, and insurance solutions. Hear John Riggs, Chief Technology Officer and Head of Applied Technology Solutions, share how HSB is deploying advanced technology to deliver what it calls a "connect and protect" risk management strategy. Riggs shares insights into HSB's approach to technology-enabled risk prevention and protection, highlighting the company's focus on sensor solutions, risk solutions, and data solutions. The conversation explores HSB's collaborative ecosystem, upcoming product innovations, and the impact of technology on loss prevention. HSB is partnering with tech giants like Amazon to develop advanced sensor technologies, including an exciting new credit card-sized sensor that could transform property protection. Join us as we uncover how HSB is leveraging IoT, data solutions, and strategic partnerships to stay at the forefront of the industry and better serve its clients. Resources Hartford Steam Boiler (HSB) website Ting by Whisker Labs Amazon Sidewalk network WINT Water Intelligence Predict & Prevent website: www.predictandprevent.org Sign up for our weekly Predict & Prevent newsletter: www.predictandprevent.org/newsletter

How A Data-Driven Approach Boosts the ROI of Risk Control

30 min

Hear how Liberty Mutual is helping its clients prevent losses through data-driven strategies and the careful application of technological innovations. Pete Miller, CEO of The Institutes, welcomes Dorothy Doyle, Senior Vice President and General Manager of Risk Control Services for Liberty Mutual, to talk about how risk control is being enhanced and expanded today. Dorothy talks about using risk assessments to redesign workflows and reduce losses. How risk control is evolving thanks to real-time indicators and emerging technologies. How Liberty Mutual leverages data scientists and predictive analytics to unlock hidden insights and help clients make informed business decisions. The importance of conducting statistically sound pilot programs to evaluate technological innovations before widespread implementation. And she talks about the importance of having a safety culture that drives clients to prevent losses and lower their cost of risk. Dorothy also highlights various technologies, such as machine learning, collaborative robotics, and wearable sensors, that are transforming the way businesses approach risk control. Resources: Liberty Mutual Risk Control website: https://business.libertymutual.com/services/risk-control/ Liberty Mutual’s Workplace Safety Index: https://business.libertymutual.com/wp-content/uploads/2023/08/WorkplaceSafetyIndex_WP.pdf Predict & Prevent website: www.predictandprevent.org Sign up for our weekly Predict & Prevent newsletter: www.predictandprevent.org/newsletter

AI, Computer Vision Preventing Injuries, Transforming Insurance

25 min

Learn how one company is leveraging artificial intelligence and computer vision to not only improve workplace safety, but also to transform the traditional workers' compensation insurance model. Pete Miller, CEO of The Institutes, talks with Josh Butler, CEO and Founder of CompScience, about how a focus on preventing losses creates a better outcome for insurers, brokers, employers and employees. Josh shares his journey from working on self-driving car technology to founding CompScience, a company that uses AI and computer vision to enhance workplace safety and reduce costs for businesses through a unique "active insurance" model. Josh discusses inspiration for the company. How safety recommendations are lowering accidents. The benefits to brokers of an enhanced workers’ comp policy. How CompScience differs from other safety tech. Plans to expand in general liability and construction sector. Why an MGA model helps adoption. The ROI in insurance of preventing losses. Resources: CompScience website: www.compscience.com Predict & Prevent website: www.predictandprevent.org Sign up for our weekly Predict & Prevent newsletter: www.predictandprevent.org/newsletter

Advanced Modeling Prevents Flash Flood Surprises

26 min

Using advanced flood modeling technology to predict when storms and heavy rains will cause severe surface flooding can give businesses and communities the early warning they need to protect their assets, deploy mitigation efforts and get out of harm's way. In this episode of the Predict & Prevent podcast, Pete Miller, CEO of The Institutes, talks with Dr. Avi Baruch, co-founder of Previsico, a company that provides early warning systems for flooding. Avi discusses the risk of flooding, with a focus on surface water or pluvial flooding, which is the largest flood risk and one that often catches people off guard. Pete and Avi discuss the main types of flooding and how they impact preparedness. How Previsico's flood warning system differs from government warning systems. How Previsico's solution predicts surface flooding using event-specific modeling and sensors. The company’s expansion to the U.S. and globally. Integrating with insurers and their risk management services. Challenges and opportunities for insurers and their customers as they shift emphasis on prevention. And the importance of communication between insurers and their customers to effectively mitigate risks. Resources: Previsico website: https://previsico.com/ Predict & Prevent website: www.predictandprevent.org Sign up for our weekly Predict & Prevent newsletter: www.predictandprevent.org/newsletter

Keep Your AIs on the Road: Reducing the Risk of Distracted Driving

42 min

Preventing distracted driving can dramatically reduce the volume of vehicle collisions, saving lives and reducing claims costs. In the latest episode of the Predict & Prevent podcast, Pete Miller, CEO of The Institutes, sits down with Dr. Stefan Heck, CEO and Founder of Nauto, to discuss the future of transportation safety and the role of AI in preventing collisions. Stefan shared insights into Nauto's mission to reduce collision rates by two-thirds and provide invaluable data for insurers, vehicle manufacturers and companies with commercial fleets. Pete and Stefan discuss why driver distraction is Nauto’s focus. How collision statistics undercount the prevalence of distracted driving. The role of AI and deep learning in collision prevention. Nauto’s technology and methodology. Challenges and opportunities with insurance integration. And the future of automotive safety. Resources: Nauto website: https://www.nauto.com/ Predict & Prevent website: www.predictandprevent.org Sign up for our weekly Predict & Prevent newsletter: www.predictandprevent.org/newsletter

How a Robotic Dog Fetches Risk Data; Season 1 Finale Ask Me Anything

51 min

Where are advances in technology taking data and analytics and enhancing our ability to prevent potential losses? In this episode, host Pete Miller, CEO of The Institutes, talks with Nancy Greco, a Distinguished Engineer with IBM Research, about the evolution of risk data and artificial intelligence to predict and prevent losses that can disrupt operations. In the second half of the episode, Miller sits down with Matthew Kahn, President of Risk & Insurance, to review some of the key takeaways from the first season of the podcast and moderates an ask me anything (AMA) segment with Miller.  Segment 1: (02:30) In the first segment, Pete and Nancy discuss her career and role at IBM, the drivers shaping the evolution of risk data, a shift in focus to loss prediction, using Boston Dynamics’ robotic dog Spot in data collection, the advances brought by AI in data analysis, the promise of foundation models of AI, and achieving real-time loss intervention through AI.  Segment 1: (28:24) In the next segment, Pete and Matthew reflect on how the topics covered in season 1 of the podcast align with real world challenges, a growing emphasis on risk prevention, technological advances that aid risk management, the advantages of real-time data, the evolving landscape of insurance, the need for community and industry collaboration, demonstrating the ROI of adopting prevention tech, and the future of the predict and prevent model. They also field questions from our audience on predict and prevent.

The Insurance OG of Prevention; Technology Can Starve Wildfires of Fuel

47 min

A focus on prevention is just as critical to the success of a nearly 200-year old property insurer and its customers, as it is for a robotics startup that eliminates the fuel that allows wildfires to spread. In this episode, Pete talks with Randy Hodge, executive vice president, staff insurance operations for FM Global, and Anukool Lakhina, CEO and co-founder of BurnBot, about how each organization applies research and technology to proactively mitigate climate risk and make businesses and communities more resilient. Segment 1: (01:52) Pete and Randy discuss how FM Global was founded on a belief that most losses are preventable, the benefits of pairing risk engineering with research, ideal customers aligned with insurer's philosophy of loss prevention, creating resilience credit to mitigate climate risk exposures, expanding suite of climate risk data and insights, adopting aerial imagery and AI for remote risk analysis, and the importance of investing in research to stay ahead of evolving risks. Segment 2: (27:59) Pete talks with Anukool about personal wildfire experience that led he and his wife to create Wonder Labs, charting the intersection between disasters and emerging technology, using BurnBot’s advanced robotics to scale fuel treatment, the imbalance in resources for prevention vs. recovery, increasing investment in wildfire prevention innovations, and how insurance can incentivize fuel breaks and fuel treatments to harden landscapes.

How FEMA Does Resiliency; Computer Vision Enhances Safety

41 min

Whether it’s making a community more resilient to disasters or helping an employer to reduce accidents in the warehouse, having the right data is key to focusing prevention efforts where they will have the greatest ROI. Join Host Pete Miller as he talks with Daniel Kaniewski, Managing Director-Public Sector of Marsh & McLennan and former deputy administrator of FEMA, and Alex Senemar, CEO and Co-Founder of Voxel AI, on how they are each working to transform the status quo and make communities and employees safer, and reduce the toll of paying for preventable losses. Segment 1 (2:25): Pete and Daniel discuss a foundation of preparedness, mitigation and insurance, how FEMA shifted its focus to resilience from recovery, growing financial support for pre-disaster hazard mitigation, identifying other stakeholders vested in resilience, the importance of incentives, communicating the ROI of resilience, and the urgent need to close the resilience gap.  Segment 2 (21:59): Pete and Alex talk about the inspiration for Voxel AI, integrating artificial intelligence and computer vision technology within existing workflows, a comprehensive view of safety risks and hazards in real time, capturing near misses to identify preventable losses, effectively measuring improvements in safety, and building collaborations to inspire and reward safer behavior.

Predicting Wildfires, Worker Injury with Better Risk Data

48 min

Improving risk data not only helps predict potential losses but also makes it possible to incentivize and measure risk prevention. In this episode, Pete talks with Kevin Stein, CEO and Co-Founder at Delos Insurance, and Sean Petterson, CEO and Founder of StrongArm Technologies, about how they are using data for insights that can predict potential losses from wildfires and unsafe worker activities. Segment 1: (0:02:14) Pete and Kevin discuss how risk models aren’t keeping up with changes in wildfires, the power of AI for more precise forecasts, using data for mitigation recommendations and incentives, insurance challenges caused by deficient data, and why insurance must remain open to new approaches. Segment 2: (0:27:57) Pete talks with Sean about his personal motivation to make workers safer, pivoting to wearables for actionable data, ergonomic movement analysis, real-time worker feedback to prevent risk, changing culture key to safety innovation, and using data to show the ROI of injury prevention.

Policymaker Perspectives

41 min

Insurance regulators are important partners as insurers offer consumers new services that move beyond detect and repair to Predict & Prevent. Guest host Frank Tomasello, executive director of The Institutes’ Griffith Foundation, speaks with Elizabeth Kelleher Dwyer, Director of the Department of Business Regulation for Rhode Island, and Andrew Mais, Insurance Commissioner for Connecticut, on how they each balance consumer protection without stifling innovation. Segment 1: (00:03:06) Frank and Director Dwyer, who also serves as the top insurance regulator in Rhode Island and is chair of the National Association of Insurance Commissioners’ Big Data and Artificial Intelligence (H) Working Group, discuss how insurers cannot respond to growing risks alone, encouraging consumer resilience, regulatory embrace of technology and innovation, clarifying rebating laws for mitigation, and working closely with insurtechs.  Segment 2: (00:18:55) Frank and Commissioner Mais, President-elect of the National Association of Insurance Commissioners, explore the challenges posed by climate risks, the value of a more collaborative approach, how consumers benefit from innovation, the ROI of risk mitigation, promoting consumer education about risk, and working toward a better future.

Preventing Catastrophic Water Damage

41 min

IoT sensors are proving their worth by preventing small problems from becoming big losses. In this episode, Pete Miller talks with George Chedraoui, Senior Director, Corporate Risk & Resilience for Highwoods Properties Inc., and Sean Ringsted, Executive Vice President and Chief Digital Business Officer of Chubb Group, on how on how each is realizing big benefits from deploying smart water sensors. Segment 1: (00:02:45): Pete and George discuss Highwoods’ success with smart water sensors in its commercial office buildings, pivoting from small pilot to wider rollout, training as critical success factor, preventing a loss demonstrates the ROI, taking a more holistic view of risks, and opportunities to integrate technology in risk management strategy. Segment 2 (00:19:12): Pete and Sean take a deep dive into the future for water peril mitigation, Chubb's acquisition of StreamLabs technology, empowering proactive risk management, critical lessons from sensor deployments, embedding technology into insurance value chain, and gaining powerful new insights for risk prevention and pricing.

Hidden Dangers Uncovered

48 min

Sensors and data-driven intelligence platforms are foundational technologies that can identify hidden dangers and help prevent losses. In this episode, Pete Miller talks with Bob Marshall, Co-Founder and CEO of Whisker Labs, and with Dave Tobias, Co-Founder and COO of Betterview, about these two different approaches. Segment 1 (00:03:08): Bob Marshall is the co-inventor of Ting, an innovative plug-in sensor that is deployed in millions of U.S. homes and helps to detect electrical issues that could cause fires. Pete and Bob discuss how tragedy led to invention, high risk of silent electrical hazards, AI-driven continuous learning, fire prevention as driver of customer loyalty, simplicity is key to adoption, and transforming insurance customer relationship. Segment 2 (00:21:49): Betterview is a property intelligence platform used by underwriters for scoring various property risks. Pete and Dave talk about Dave’s lifetime in insurance, the hunt for deep and meaningful roof data, his passion for predict and prevent, scaling with technology, adapting to insurance workflows, changing the value drivers of insurance, and finding the next risk prevention opportunity.

Existential Urgency

30 min

The rapidly evolving risk landscape demands a more proactive and collaborative approach to risk management. In this episode, Pete Miller and Sean Kevelighan, President and CEO of the Insurance Information Institute, discuss why Predict & Prevent is needed now more than ever to prevent losses and promote resilience.   Segment 1 (00:02:18): Pete and Sean discuss the disruption continuum, the increasing frequency and severity of losses, reining in bad behavior, the danger to society of doing nothing, proving the ROI of resilience, why collective responsibility is essential, how technology plays a pivotal role, embedding risk management in our lives, and government's part in resilience.     Segment 2 (00:20:51): Pete and Sean consider why a change in mindset is imperative, Sean shares a personal experience with misperceptions of risk, how FEMA is revising its mission, reimagining insurance's purpose, how policymakers see consumer benefits from P&P, and creating new career opportunities.

Introducing Predict & Prevent

1 min

Predict & Prevent, presented by The Institutes, explores  an emerging strategy of harnessing technology and prioritizing resiliency to combat the biggest risk challenges facing society. Host Peter Miller, President and CEO of The Institutes, and  leading experts will examine how traditional risk management, which relies heavily on insurance and detecting and repairing after a loss occurs, is transitioning to Predict & Prevent to keep up with a changing risk landscape. The eight-episode season will establish what a Predict & Prevent strategy means, why it is urgently needed and provide a view to the future of risk management.

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