Reinventing HR for the Age of Disruption
1 hr 17 min
In this episode of The Developmental, I’m in conversation with one of the wisest, most conscious HR leaders I know: Fleur Carter. Fleur has spent over twenty years inside one of the world’s largest and most innovative retail organisations, experimenting with what leadership development could become when the old playbooks stop working. Fleur and I have been in each other’s orbit for several years now, connected by a shared passion for vertical development and a growing inquiry about what the people function needs to become in this era of relentless disruption. This conversation grew out of several unrecorded ones - and true to form, we didn’t script it. We followed the thread and got to places we both found insightful, and I hope you do too. What emerged is an honest exploration of what it takes to do developmental work at enterprise scale from the inside - from the story of a CEO who volunteered his own vulnerability as the starting point for collective change, to the structural redesigns needed when governance and reward systems actively work against the mindset shifts the business says it wants. I came away holding a question that I think will stay with me for a while: what does it take to learn to breathe in free fall, when there are no more footholds between one disruption and the next? Episode Highlights 00:00 - Welcome & Intro Alis introduces Fleur and frames the conversation around reinventing HR in an age where disruption has become the norm rather than the exception. 03:00 - We Are All “In Over Our Heads” Fleur reflects on Robert Kegan’s metaphor of ‘being in over our heads’ and how the assumption that disruption is temporary seems to have collapsed. A Buddhist teacher’s provocation: what if we stopped looking for footholds and accepted we are in free fall? 10:00 - From Buddhism to Bob Kegan How Fleur’s personal journey through yoga, Buddhism, and living in India converged with her discovery of adult development theory and the links of modern psychology...