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Tiny Research Wins

A How To and Education podcast

#179 in How To · 🇰🇷
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About the show

Small wins add up. Tiny Research Wins is for UX researchers who want concrete, actionable strategies they can use right now. Each episode focuses on one practical technique, reframe, or insight from experienced practitioners in the field. Hosted by Leo Hoar, founder of the UXR Institute.

Newest episodes

When Product and Design Don't Agree | feat. Victor Yocco, PhD

41 min

Design has a strong opinion. The PM has a strong opinion. What can a researcher do? Victor Yocco shares the one move a researcher can make to get a team like that unstuck, and gets specific about running it well: how to propose it so nobody hears a verdict coming, how to give both directions an equal footing, which questions to ask users, and how to share findings that give both sides something to build on. Victor is a Staff UX Researcher at ServiceNow, where he studies how people work with AI-powered and agentic features, and spent nearly a decade as a research consultant at EY. He wrote Design for the Mind, a book on applying psychology to design, and his new book is Designing Agentic AI Experiences (CRC Press). Tiny Research Wins listeners get 20% off Victor's new book by using the code 26SMA4 at routledge.com. Check out Victor's course at UXR Institute on doing UX Research for AI Products: https://www.uxrinstitute.com/course/ux-research-ai-products

The UX Research No One Saw Coming | feat. Preeti Talwai

28 min

Senior UX researchers are expected to "look around corners," meaning do work that sees beyond the current roadmap. Almost nobody explains how. In this episode, Preeti Talwai shares one habit you can start tomorrow that helps you spot high-impact research opportunities before anyone asks for them. You'll learn Preeti's framework for three kinds of anticipatory UX research (blind spots, frontiers, and bets), how it differs from strategic research that aligns to an existing roadmap, and how to get started when leadership isn't convinced. Preeti is a UX research leader and product strategy advisor who spent nine years at Google across Google X, Google AI, and Google Ads. She's also a writer of essays, memoir, and poetry. Want to go deeper? Preeti teaches Anticipatory UX Research at UXR Institute starting in October. Details at: https://www.uxrinstitute.com/course/anticipatory-ux-research

Don't Let Your UX Research Go Stale | feat. Constantine Papas, PhD

43 min

Did you ever think your research could expire? It can, and does. Research repositories make us think of our work like a library of facts that will live for all time. But many of the insights we produce depend on a specific context to remain true. Your industry changes. The world changes. In this episode, Constantine Papas, PhD, walks through a very easy habit that will prevent your stakeholders from relying on expired research. We also get into the shift from a vending machine model of research to an intelligence model, where we treat our insights as sensitive to time. Constantine writes The Voice of the User, one of the sharpest and most provocative blogs in UX and product. He has spent 15 years as a freelancer, manager, and research leader, and has a book on AI-powered UXR landing this summer. Voice of the user blog: https://www.thevoiceofuser.com/ Pre-order Constantine's book, AI-Powered UX Research: https://www.amazon.com/dp/B0GZDVX73Y?lv=shuf&channelId=500&plpRedirect=mhFallback Check out UXR Institute: https://www.uxrinstitute.com/ux-research-courses

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All episodes

When Product and Design Don't Agree | feat. Victor Yocco, PhD

41 min

Design has a strong opinion. The PM has a strong opinion. What can a researcher do? Victor Yocco shares the one move a researcher can make to get a team like that unstuck, and gets specific about running it well: how to propose it so nobody hears a verdict coming, how to give both directions an equal footing, which questions to ask users, and how to share findings that give both sides something to build on. Victor is a Staff UX Researcher at ServiceNow, where he studies how people work with AI-powered and agentic features, and spent nearly a decade as a research consultant at EY. He wrote Design for the Mind, a book on applying psychology to design, and his new book is Designing Agentic AI Experiences (CRC Press). Tiny Research Wins listeners get 20% off Victor's new book by using the code 26SMA4 at routledge.com. Check out Victor's course at UXR Institute on doing UX Research for AI Products: https://www.uxrinstitute.com/course/ux-research-ai-products

The UX Research No One Saw Coming | feat. Preeti Talwai

28 min

Senior UX researchers are expected to "look around corners," meaning do work that sees beyond the current roadmap. Almost nobody explains how. In this episode, Preeti Talwai shares one habit you can start tomorrow that helps you spot high-impact research opportunities before anyone asks for them. You'll learn Preeti's framework for three kinds of anticipatory UX research (blind spots, frontiers, and bets), how it differs from strategic research that aligns to an existing roadmap, and how to get started when leadership isn't convinced. Preeti is a UX research leader and product strategy advisor who spent nine years at Google across Google X, Google AI, and Google Ads. She's also a writer of essays, memoir, and poetry. Want to go deeper? Preeti teaches Anticipatory UX Research at UXR Institute starting in October. Details at: https://www.uxrinstitute.com/course/anticipatory-ux-research

Don't Let Your UX Research Go Stale | feat. Constantine Papas, PhD

43 min

Did you ever think your research could expire? It can, and does. Research repositories make us think of our work like a library of facts that will live for all time. But many of the insights we produce depend on a specific context to remain true. Your industry changes. The world changes. In this episode, Constantine Papas, PhD, walks through a very easy habit that will prevent your stakeholders from relying on expired research. We also get into the shift from a vending machine model of research to an intelligence model, where we treat our insights as sensitive to time. Constantine writes The Voice of the User, one of the sharpest and most provocative blogs in UX and product. He has spent 15 years as a freelancer, manager, and research leader, and has a book on AI-powered UXR landing this summer. Voice of the user blog: https://www.thevoiceofuser.com/ Pre-order Constantine's book, AI-Powered UX Research: https://www.amazon.com/dp/B0GZDVX73Y?lv=shuf&channelId=500&plpRedirect=mhFallback Check out UXR Institute: https://www.uxrinstitute.com/ux-research-courses

The One Question That Stops You from Running the Wrong Study | feat. Aaron Kagan, PhD

36 min

Warning: in the spirit of Socrates, this episode blows up conventional thinking on two points: (1) that the goal of research is to answer questions, and (2) that thinking takes place only in your head. It’s easy to think that the purpose of research is to answer questions. But when we plan our work just by acting on our stakeholders’ questions, we risk doing a mountain of unnecessary research that has no impact. Leave it to a philosopher to help us find our way out of this trap. Aaron Kagan, PhD, is both an actively publishing philosopher and an accomplished Staff UX Researcher who has worked at Google, Meta Reality Labs, and Articulate. He’ll walk us through what he does at the very beginning of a project to make sure he’s doing exactly the right research. And as a bonus, we’ll hear about Aaron’s new book, An Introduction to Embodied Mind: Thinking Outside the Head. The notion of the “embodied” or “extended” mind is incredibly helpful to UX professionals because it helps us see how our interactions with tools and the environment are actually part of our thinking, not extra add-ons. You can find it on Routledge’s website: Routledge’s website And it’s also available through Amazon and other booksellers. Check out Aaron's course on building AI infrastructure at the UXR Institute: https://www.uxrinstitute.com/course/ai-infrastructure-ux-research

The Technique That Gets Participants Talking | feat. Amanda Gelb

31 min

Some of the richest moments in an interview come not from sticking to the script, but from questions based on simple noticing: an off-hand remark, a casual detail in their environment. This episode shows you how to use tiny moments to unlock the data that leads to big insights. Amanda Gelb's research has helped Google, Lyft, and Asana build better products. She walks us through a case study of how noticing a small detail unlocked deep, emotional stories from a participant who'd been giving flat, surface-level answers, and gets specific about applying it in your own sessions: how to spot the signal, and why this small calculated risk consistently surfaces the depth that scripted questions miss. A skill worth sharpening for every interview you run. Subscribe to Amanda's newsletter, People Problems: https://thepeopleproblems.substack.com/ The Tiny Research Wins podcast is from UXR Institute. To explore all our courses, visit our catalog: https://www.uxrinstitute.com/ux-research-courses

Know What Stakeholders Need Before They Ask | feat. Mariya Vizireanu, PhD

18 min

There's a kind of research advantage that doesn't come from a better method. It comes from understanding the context before anyone makes a formal request. Mariya Vizireanu shares a simple recurring habit that builds exactly that: a specific way to prepare for a casual stakeholder catch-up so you walk into any study already weeks ahead. She breaks down what to bring, what to ask, why showing up with a prepared question is a power move, and how to keep the exchange reciprocal to strengthen the working relationship. She also walks through a concrete example from a complex AI product launch in the gaming industry where this habit directly shaped research that moved measurable metrics. The Tiny Research Wins podcast is from UXR Institute, where Mariya teaches Games User Research. To explore all our courses, visit our course catalog.

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